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Reviewed December 5, 2011

My boyfriend and I just spent 3 night at Casa Santiago. The hotel is made up of 3 renovated Spanish colonial style homes that are connected through their inner courtyards/patios. The rooms are spacious and well appointed. We were the only people there during our stay and enjoyed the luxury of having the house and pool entirely to ourselves. Sergio was very polite.

It occurred to me that the stay may have been much less enjoyable if there had been other guests since noise carries very easily as a result of the architecture.

It is a little difficult to get a taxi just outside the hotel and most often we had to walk a few blocks toward the center of town before we found one.

  • Stayed: November 2011, traveled as a couple
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1  Thank FlapperWashington_DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2011

I had a wonderful time in Merida. It is a beautiful city. I heard about the B&B from my sister and she has been wanting me to go for years. I'm just sorry I waited so long and will definitely be back! The staff...Frank & Tom took great care of us. The manager Sergio saw to our every need. The owner (Frank) has built an impressive network of associates and friends that makes it their personal mission to take us 'tourists' to see all the best things Merida has to offer. The accommodations...the grounds are also so beautiful and include a unique array of plants and flowers. The rooms are spacious and you just feel like you're at home. Please visit Casa Santiago...you will NOT be disappointed!!! Beware of el Gato (inside joke)!

Room Tip: Each room is unique and it just depends on your taste.
  • Stayed: June 2011, traveled with family
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Thank mskee2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2011

We stayed for two weeks. Nicest people imaginable. Teutonic clean. Very jolly and friendly. Sergio the manager is just the best. Get ready for the best uncle in your life, Roberto who does the day trips. You will love the Mayan guys, Pedro and Alberto, brothers like the hobbits from the middle earth. They do breakfast and take care of the place. Frank the owner was there and that was a bit of university again. I love this place and I hope that unpleasant people never read this review. Just the absolute best.
Thomas

  • Stayed: July 2011
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Thank Tea3440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2011

We had a wonderful stay in Merida last month at Casa Santiago. It's perfectly located, spacious and very friendly and owners, Frank and Tom, are great hosts. Frank is a wealth of information about Merida and the Yucatan and seems to know everyone. The manager, Sergio, will make your arrangements for a Mayan massage, make phone calls for you in Spanish, accompany you to the market so you don't get lost or overwhelmed, arrange day trips to the countryside with drive/tour guide/caballero Roberto and serve breakfast with a smile. Siestas by the pool, sangria on the patio and dancing on Tuesdays in nearby Plaza Santiago along with exploring the streets, restaurants, shops and neighborhoods of Merida make for a great vacation. It has to be one of the friendliest places on earth and Casa Santiago is a perfect base of operations for enjoying the city and the countryside.

  • Stayed: June 2011, traveled with family
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Thank intbydes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2011

Just back from a one-week stay at Casa Santiago and wow, what a stay! The staff were most friendly and helpful. And their local connections -- Sergio (manager) and Roberto (driver and guide) rock -- helped us get a sample of the real Yucatan from Ucu to Uxmal. In Celestun, we saw the migration grounds of the flamingos, ate a delicious seafood lunch at La Palapa and then walked along the white sands of the beach. Beautiful! And, beyond eating at authentic Mexican restaurants, we toured a pasta tile factory, visited the local markets and saw how cochinita was made. Frank and Tom were fabulous hosts. This was not my first visit to Casa Santiago and it won't be the last -- but it was the best so far.

  • Stayed: June 2011, traveled with family
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Thank fromtheloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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