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Reviews (135)
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Reviewed July 4, 2011

Just back from a one-week stay at Casa Santiago and wow, what a stay! The staff were most friendly and helpful. And their local connections -- Sergio (manager) and Roberto (driver and guide) rock -- helped us get a sample of the real Yucatan from Ucu to Uxmal. In Celestun, we saw the migration grounds of the flamingos, ate a delicious seafood lunch at La Palapa and then walked along the white sands of the beach. Beautiful! And, beyond eating at authentic Mexican restaurants, we toured a pasta tile factory, visited the local markets and saw how cochinita was made. Frank and Tom were fabulous hosts. This was not my first visit to Casa Santiago and it won't be the last -- but it was the best so far.

  • Stayed: June 2011, traveled with family
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Thank fromtheloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2011

Casa Santiago has it all! Everything you could possibly want in a B&B. The accommodations are beautiful and clean, and the staff is not only friendly, but there to meet your every desire. The pools and gardens are exceptional, and the breakfast of daily fresh mangoes, pineapple, watermelon, papaya and bananas, along with various breads, orange juice and coffee,is mouthwatering!

Sergio, the manager, is extremely friendly and always has a bright smile on his very handsome face. He will do every thing in his power to make your stay the best ever. He will also advise you on the sights that are truly worth seeing, many of which the ordinary traveler would never see. Their driver, Roberto, an extraordinary man who speaks, Spanish, English & German makes every tour unique and exciting. Pedro & Alberto daily clean your rooms, make your bed and clean your bathroom. They keep Casa Santiago sparkling. The beds are the most comfortable I have ever slept in and give you the most restful, peaceful sleep. The rooms are air-conditioned, but also have open ventilation for those cool breezy nights.

Hospitality never ends at Casa Santiago. You may even be invited to experience the making of the most delicious pound cake and mango jam you have ever eaten - or just enjoy it after it is made. Sergio often invites guests to join him in the evenings around the patio table at the owners home for drinks and great conversation. You can enjoy your private time, but also make new friends with other guests if you choose. One evening we all gathered at the main open air plaza in Merida to watch the Cuban National Ballet perform Swan Lake, accompanied by the Merida Symphony Orchestra. It was awesome, and just a few blocks walk from Casa Santiago! Shops and restaurants abound within walking distance from Casa Santiago.

As I have said, Casa Santiago is the best!!! If you want a truly wonderful experience in Mexico's Yucatan, don't consider staying anywhere else but Casa Santiago!!!

Room Tip: One room has a private patio
  • Stayed: March 2011, traveled as a couple
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Thank tmanche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2011

We had the pleasure of staying at Casa Santiago two years ago, and this trip was just as wonderful. The rooms are wonderfully clean and air conditioned! The beds are the best we have slept in away from home. We were lucky enough to be there when Frank (the owner) was there. He and his crew are wonderful, seeing to your every need. Fresh fruit every morning with delicious breads from the local bakery. They even provided coffee and home made pound cake for our 3:45 a.m. departure! Take tours with Roberto, he is the best, the other tour group provides a wonderful more economical tour, but if you can book Roberto. Explore the town on foot, swim in the pool, and relax. It felt like we left the family home when we left.

Room Tip: All the rooms are lovely.
  • Stayed: March 2011, traveled with family
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Thank purpleteddySeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2011

What a great arrival, Vince was such a helpful and fun host that gave us a great overview and then sent us on our way to explore Merida. We enjoyed the conversation with other guests. The pool and outdoor garden area were perfect. The home was clean and comfortable; we very much liked the Garden Room that we stayed in. Only a few blocks from the main plaza, with plenty of food and nighttime options in just a few blocks walk. We are only sorry our stay was so short, we do hope to visit Merida and more of the surrounding area soon and would definitely return to Casa Santiago!

  • Stayed: March 2011, traveled as a couple
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Thank tophersd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2011

My husband and I returned to Casa Santiago for another visit and it's better than ever. The heart and soul of this B&B is the manager Vince. Honestly he would do anything to make sure your stay is enjoyable. The entire staff could not be more helpful; Edgar, Pedro and Alberto. One of my favorite reasons to stay here are the three very well behaved and loving dogs; Felix, Sparky and Bella. If you are a dog lover this is the place.

Another highlight of my stay were my two trips to Evolution, a dog sanctuary. The volunteer carpool picks you up at Casa Santiago and it's a short drive. Be prepared for a lot of sweet dogs who are just craving your attention. The director Silvia knows all the dogs names and can tell you which ones can walk on a leash. Just outside the gates of the "dog hacienda" are quiet country roads just right for dog walking and bonding. Not to mention the exercise and pure satisfaction you get from spending time with the deserving dogs of Evolution.

Back at Casa Santiago you can unwind by the pool, have lunch at Tio Wills, take a stroll to Parque de Santiago, then decide at which nearby restaurant to have dinner and then a well deserved great nights rest in your comfy bed at Casa Santiago.

  • Stayed: February 2011, traveled as a couple
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1  Thank stylehound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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