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“White Town Hotel Merida - Great Stay!”
Review of Wyndham Merida

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Wyndham Merida
Ranked #23 of 104 Hotels in Merida
Reviewed March 17, 2014

I stayed at this hotel the last weekend in Feburay. The room wasgreat and the bed was very comfortable. This is better than the Hyatt in Merida. it is a cozy hotel to relax away from the tourist and hotel area but close enough to go anywhere. The restaurant was good and the staff was great from the front desk staff to housekeeping. The only cons was that they did not have ice machines in the floor or small refrigerator in the room. You have to call the front desk to have ice delivered to your room. I am planning to stay again in April at this hotel.

  • Stayed: February 2014, traveled as a couple
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2  Thank Carlos F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EduardoMartinez1416, Director General at Wyndham Merida, responded to this reviewResponded March 19, 2014

Dear Guest:
I appreciate your preference to stay with us, like the time you spent to write your comments which are very valuable to improve every day.

I will wait for you in April in Mérida , and wish there had a good comeback

Sincerely,

Eduardo Martinez
Director WT Hotel
Managing DIrector

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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107 - 113 of 516 reviews

Reviewed February 13, 2014

I stayed here for four nights with my boyfriend and a friend who attended a conference in Merida. The room was spacious, nicely decorated and the air con was great. The bathroom was extremely clean (like the rest of the hotel) and even had a bath tub with jets!
The pool was really lovely and refreshing (Merida gets very hot) and the food was good too. The staff went out of their way to make our stay as enjoyable as possible (they even ordered pizza for us one day when we didn't want to eat at the restaurant) and I can recommend this hotel to anybody staying in Merida.

Room Tip: The rooms with pool view are nice!
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  • Stayed: February 2014, traveled with friends
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1  Thank JennyRTW2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EduardoMartinez1416, Director General at Wyndham Merida, responded to this reviewResponded February 15, 2014

Dear guest:

I appreciate your preference to stay with us will reach our bell boy your comments are of great encouragement.

It is very nice to know they enjoyed our service and hotel.

We hope soon in Mérida.

Eduardo Martínez
Dir. de Hotel
WT Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2014

The bellhop was what made the hotel. He was informative and sweet. Our room was up against a wall! should not even be a room there! Bar was always empty. Coffee in the room was often not available. Very spotty waiter service. We did have an amazing Christmas dinner there though. Nice and quiet off the main road. Made for a good walk into center to see the old colonial buildings along the way. Take a pony cart ride while there and see things off the main road.

Room Tip: Don't take a room on the back.
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  • Stayed: December 2013, traveled as a couple
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Thank purpleox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EduardoMartinez1416, Director General at Wyndham Merida, responded to this reviewResponded January 23, 2014

Dear guest:

I appreciate your preference to stay with us will reach our bell boy your comments are of great encouragement.
It is very nice to know they enjoyed their Christmas dinner.I will meet with the team of waiters to improve our service.

We hope soon in Mérida.

Eduardo Martínez
Dir. de Hotel
WT Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014

Overall nice hotel. Clean. Breakfast quantity on the small side (for American appetites) but fresh and tasty. Parking space extremely limited but you can park on street. There is also an overlow parking lot a couple of blocks away but did not feel secure at night.
Note this is no longer a Hilton/Doubletree property.

  • Stayed: December 2013
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Thank TooManyHiltons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EduardoMartinez1416, Director General at Wyndham Merida, responded to this reviewResponded January 9, 2014

Dear Guest:


I appreciate your preference to stay with us as well as the time spent to send us your comments.

See you soon in Mérida.

Happy new year.

Eduardo Martínez
Director Hotel
WT Hotel
White Town Hotel

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Reviewed January 1, 2014

Stayed here for one night as I had an early flight. Very good value, nice, new and clean. It is a little off the from the main tourist area, but taxi's are every where and cheap. This is an adult hotel, I don't recommend it for children as it is very quiet and the pool area is very small and intimate. We will stay here again

  • Stayed: December 2013, traveled as a couple
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Thank ES727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EduardoMartinez1416, Director General at Wyndham Merida, responded to this reviewResponded January 2, 2014

Dear Guest:


I appreciate your preference to stay with us as well as the time spent to send us your comments.

See you soon in Mérida.

Happy new year.

Eduardo Martínez
Director Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2013

The White Town Hotel is a former Doubletree product, which we didn't know until after we'd arrived. We stayed xmas eve and xmas night. Total bill: $177.44. This is a 5 - star place with restaurant and separate bar. Don't know about the prices at the bar, and we only had breakfast. But it was great and inexpensive. Service in all aspects was incredible. A 50 - peso taxi ride from the cathedral. We had never been to Merida but consider ourselves extremely fortunate for booking this place. This isn't the norm for us in accommodations, we opt for 2 - star or 3 - star places.

Mark (for Janet)

Room Tip: I don't know whether it has a spa. Taxi ride to main square.
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  • Stayed: December 2013, traveled as a couple
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Thank MARK V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EduardoMartinez1416, Director General at Wyndham Merida, responded to this reviewResponded January 2, 2014

Dear Guest:


I appreciate your preference to stay with us as well as the time spent to send us your comments.

See you soon in Mérida.

Happy new year.

Eduardo Martínez
Director Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2013

This is a recently renovated hotel, very modern and nicely done. The rooms are great and very comfortable and contemprorary. We stayed there for one night and it was not bad. It is walking distance from ADO bus station, great if you take a bus to Cancun. The room for one night cost us around $100 so not cheap. The only issue was the bathroom, they have no tub there and the sink was clogged which was a problem. Also in the morning we were checking out at 6 am and there was no one at the reception to check us out.

However it is a good hotel, well kept and since it is new they are pretty keen on doing a good job.

Room Tip: Try to get a room upstairs not at the ground floor
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  • Stayed: December 2013, traveled as a couple
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Thank drpvd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EduardoMartinez1416, Director General at Wyndham Merida, responded to this reviewResponded January 2, 2014

Dear Guest:


I appreciate your preference to stay with us as well as the time spent to send us your comments. I offer an apology for any inconvenience we mentioned, I will meet with my team to avoid happening again

See you soon in Mérida.

Happy new year.

Eduardo Martínez
Director Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Merida

Address: Avenida Colon | corner Calle 6. Col. Garcia Gineres, Merida 97000, Mexico (Formerly White Town Hotel)
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 104 Hotels in Merida
Price Range: $84 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Merida 4*
Number of rooms: 100
Official Description (provided by the hotel):
In the City of Merida was built in 2012 the Wyndham Hotel restoring an antique mansion of the early XX century. The hotel is conveniently located on Colon Avenue, 5 minutes drive from the Historic Center of the City of Merida, walking distance from Paseo de Montejo and a few steps away from the International Congress Center of Yucatan. The Wyndham Merida Hotel has easy access to the International Airport. Wyndham Merida offers 100 fully-equiped guest rooms and suites, highlighting the great comfort of its beds, flat-screen TVs, coffee makers, large desks with MP3 and high-speed Wi-Fi. ... more   less 
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