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“Beautiful hotel and fantastic staff!”
5 of 5 bubbles Review of Wyndham Merida

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Wyndham Merida
Ranked #15 of 103 Hotels in Merida
Sacramento, California
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Beautiful hotel and fantastic staff!”
5 of 5 bubbles Reviewed March 18, 2013 via mobile

I can't say enough good things about my recent stay at this hotel.
From the moment we arrived (about 10pm) the staff went out of their way to be helpful and make us feel welcome.
Diego in particular went above and beyond.
Even at that late hour he made sure we had a tour to Chichen Itza booked for the following morning.
The room was beautiful, great view, very comfy bed.
I cant wait to return and stay there again!
A big thank you to all of you at the Double Tree Merida!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hbjanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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372 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • French first
  • German first
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  • Portuguese first
  • Russian first
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  • Any
English first
Bow, New Hampshire
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed March 14, 2013

Little is posted about this hotel on websites etc so booked it with some skepticism but was very pleasantly surprised. Firstly it is very new, clean and comfortable.The rooms are good size and service is excellent. The facade of this building and many others on this street have a lot of character. It is a easy walk to Paseo Montejo. Centro is 30-40 peso 10 min taxi ride.The breakfast in the restaurant was very good. The bar is small but Javier is chatty and makes good drinks.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank Gadda74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Pedro, Belize
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

We, unfortunately, had to come to Merida for medical reasons and picked this hotel based on walking distance or short taxi ride to Clinica de Merida. I could not have been happier with the service, location and price. We ended up going to a different hospital and could have changed hotels, but the staff were so caring and helpful, I did not want to move. The room was clean. The food was very good, and we were able to order things that were not on the menu.
The hotel is walking distance to most everything and restuarants. I highly recommend this hotel to couple as well as families!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Denise6515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

I almost dont want to review this place so it stays a bit of a hidden gem, but this new hotel in a converted stately home was just wonderful. The design was modern but compassionate to the building it occupied and the rooms had everything you needed, with super comfy beds, big flat screen TV's, powerful air con, lovely bathrooms with a jacuzzi, and french balconies. The pool area in the courtyard was beautifully landscaped, although as the pool was to small for doing lengths I did not use it. There is wifi all over the hotel and the service was friendly and prompt. They made you feel at home.

Location wise, its a little out of central Merida, so you will need a car, but there is free parking on site, and due to its location, there is not much to do or see in the direct vicinity of the hotel, so having a car I think is pretty important. We used this a s a base to see some of the historical sites in the Yucatan and it was a pleasure to stay here, would not hesitate doing so again.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FlyingLowLDN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 20, 2013

The hotel was clean. The price was very good.
The staff in the restaurant were extremely helpful and friendly - basically as we were the only ones they told us we can have anything, even stuff not on the menu. And the food was delicious!!!
They advised us to go see Progreso about 30km up north by the sea - dont! Nothing there but locals trying to sell you an hour of massage.
The other negative thing - they charged us for wifi saying it wont work in the rooms. So we bought wifi for 24 hours and on the 2nd night went down to the bar and asked for the code - the wifi later worked in the room too. So just ask for the code!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Edvin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed February 15, 2013

This hotel has the friendliest staff. The hotel is well located. Thius the restaurant is not very good, this hotel is worth every penny. The bulding is built on is renovated . Is nearby paseo Montejo, close to good restaurants and the neighborhood is ok to walk around

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank apm71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
106 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed February 11, 2013

This Doubletree has renovated a mansion from the hacienda era. The entrance and lobby and restaurant seem to be composed of the old mansion. And the rooms are very modern and nicely appointed. The beds were comfy. We had tv and wifi in the room. Breakfast was included in our package. We dined on the terrace every morning. One morning there were two guitarists serenading us. Really nice. The pool and outdoor shower was refreshing. And the hotel is very close to Paseo de Montejo. Lots of places to walk to. Or an inexpensive cab ride. The only issue I still have is ironing out the details on the amount I was charged. Doubletree headquarters is helping us resolve this.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Suzanne V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Merida

Property: Wyndham Merida
Address: Avenida Colon Esquina con Calle 6 | Colonia Centro, Merida 97000, Mexico (Formerly White Town Hotel)
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 103 Hotels in Merida
Price Range (Based on Average Rates): $
Hotel Class:4 star — Wyndham Merida 4*
Number of rooms: 100
Official Description (provided by the hotel):
In the City of Merida was built in 2012 the Wyndham Hotel restoring an antique mansion of the early XX century. The hotel is conveniently located on Colon Avenue, 5 minutes drive from the Historic Center of the City of Merida, walking distance from Paseo de Montejo and a few steps away from the International Congress Center of Yucatan. The Wyndham Merida Hotel has easy access to the International Airport. Wyndham Merida offers 100 fully-equiped guest rooms and suites, highlighting the great comfort of its beds, flat-screen TVs, coffee makers, large desks with MP3 and high-speed Wi-Fi. ... more   less 
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