I booked this hotel on hotels.com and made the mistake of not paying until I aarved. When I did so I was told I owed over 600 pesos more than the official hotels com email. Even after showing the front desk person the e mail he shrugged and told me I SHOULD e mail his company and it wasnt his responsibility. It took me 7 calls to hotels.com- who also did nothing until a decent dedicated man Robert finally called hotel and set them straight. Overall it cost me hours of hassle, stress, and about 25$ u.s. to fix this. And when I payed the bill the woman at the front desk hadnt gotten the NEWS and called her boss all ever again. For a place that says it is cool and hip, it needs a lot of work in the human interaction department. Also, it says non smoking at front door, but lets people smoke in common area. And you can smell smoke. This place can be very nice if it just gets its act together.
- Official Description (provided by the hotel):
- Art 57 boutique hotel is ideally located in the historic center of the city of Merida, near the district of Santiago. It has 16 rooms with air conditioning, ceiling fan, telephone, private bathroom with hot and cold water, LCD HD TV with 50 cable channels, bottled water, alarm ipod Dock with MP3, dryer, iron and board, box safety. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Cancelon, Travelocity, Orbitz, getaroom.com, HotelQuickly, Hotwire and TripOnline SA so you can book your Koox Art 57 Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.