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“Amazing service”

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Koox Art 57 Boutique Hotel
Ranked #26 of 103 Hotels in Merida
Certificate of Excellence
1 review
“Amazing service”
Reviewed March 22, 2013

Room was really nice. Tranquil. The service was above and beyond. The best I have ever experienced. I highly recommend this hotel for anyone. The location is very convenient for good food and getting around.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jntbecker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KooxHotels, General Manager at Koox Art 57 Boutique Hotel, responded to this review, April 1, 2013
Dear JntBecker:

Thank you for recommending us, we are happy to serve you as you deserve.

We will be waiting for you again in Merida.

Jordi Gonzalez
atencionalcliente@kooxhotels.com

WELCOME HOME!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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304 reviews from our community

Traveler rating
    142
    111
    33
    13
    5
See reviews for
13
180
28
17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
San Francisco, California
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 19, 2013 via mobile

This place is located about 6-7 blocks off the main plaza which is easy to get to. This is also on the same street as La Chaya maya ( great breakfast/ lunch place )The staff offered a map at check in. There is also parking around the corner at another hotel. Our room was very nice, we did not get the King bed we wanted but we also knew the bedding was not guaranteed as we used a wholesaler to book. The bathroom is huge and while the hot water can be lacking I think it may be more to possibly everyone using all the hot water at the same time but It was so hot and humid in Merida I took a cold shower which was refreshing. The wifi is free and although spotty, it never let me down. I using that same wifi to write this review. The place is clean but we had these tiny tiny ants crawling in our room. Not a lot of them but they are so tiny i didnt want to bring a visitor with me to my next destination. Overall I would stay here again.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GoGotravelGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KooxHotels, General Manager at Koox Art 57 Boutique Hotel, responded to this review, March 22, 2013
Dear Michael T:

We are very happy to know that your stay with us was enjoyable. We hope to see yoou again in Merida or in our hotels in Playa del Carmen and Mahahual.

Jordi Gonzalez
atencionalcliente@kooxhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
2 reviews
Reviewed March 18, 2013

We could only stay one night, but could not be happier with our choice at Hotel Art 57!
Great spot, close to the Zocalo and great restaurants
Staff was very helpful in pointing us to good eating spots- and the hotel had a design flair that made it special.
Larry & Julie
Phoenix, Arizona

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KooxHotels, General Manager at Koox Art 57 Boutique Hotel, responded to this review, March 22, 2013
Dear Amanda:

Thank you very much to your input. Is nice for us to know that you liked our hotel and enjoy with our friendly staff

Jordi Gonzalez
atencionalcliente@kooxhotels.com

Welcome Home!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 16, 2013

This hotel is a five minute walk from the main plaza. The rooms have air conditioning and are on the small side, but very comfortable. There is a small wading pool set amongst lovely tropical foliage. The staff is young, welcoming and very accommodating. They aim to please. We made several requests of Pati and Eduardo, who always helped with a smile. This hotel is my new 'Home away from home'.

Room Tip: Request a room facing the pool or street, they are larger.
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank panicale63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 9, 2013

I have stayed at Art57 twice in the last two months. I stayed in both the most economical room type and the slightly more expensive room. For about $8 more you get a slightly larger room with more furniture and a king sized bed. Rooms are new, modern, nicely decorated with concrete white washed floors. If you've ever stayed in an Aloft hotel this is similar but a bit bigger and better quality. The staff is friendly and professional. My favorites are Patti and Eduardo, the most professional and knowledgeable of the front desk staff. Storage space is lacking in the smaller rooms. Hot water doesn't last long but then again it's never really cold in Merida so a less than hot shower is generally not a problem. Also the internet seems to come and go which is a challenge if you're there on business as I was. You can't beat the price, location and quality. The beds are very comfortable. The air-conditioning works well. I would definitely return again and have recommended this property to several friends.

Room Tip: tiny hotel all rooms are great, it just depends upon whether you want a queen or king size bed.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mexiamor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KooxHotels, General Manager at Koox Art 57 Boutique Hotel, responded to this review, March 12, 2013
Dear Mexiamor:

Thank you very much for your input, we are happy to make your stay with us has been good. We hope to serve you again as soon as possible.

Jordi Gonzalez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cancun, Mexico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 25, 2013

Staff were very very kind and with good attitude.

Rooms were very clean, comfortable and well equiped.

Bathroom was clean and everything worked fine. An extra window or something to extract the steam After taking a shower there is low ventilation.

They have a parking lot but is 5 houses away, not a problem, but that needs to be communicated in advance.

I highly recommend this hotel and definitely will stay here again.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WillDyde_Trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KooxHotels, Director General at Koox Art 57 Boutique Hotel, responded to this review, March 7, 2013
Dear Will Dyde_trip:

Thanks for your feedback, we hope to serve you again

Jordi Gonzalez


WELCOME HOME!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 23, 2013

Koox Art is a small hotel located in the "centro" of Merida. In my opinion is not the best part of downtown but its just a 5 min walk to the action. Rooms are a bit small but nice. The bed is comfortable. You have AC, and in this particular room we had a little terrace which was nice to read in the afternoon. The bathroom is ok, we jut had a problem with hot water but it was fixed.
There is a plunge pool and about 5 or 6 tables to have coffee and bread. I would recommend a better breakfast.
We paid about 700 pesos for the room, for me this is a fair price i would not pay the 1,000 + pesos they publish at the hotel.

Room Tip: The rooms with a terrace are the best.
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mau1go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Koox Art 57 Boutique Hotel

Property: Koox Art 57 Boutique Hotel
Address: 57 por 66 y 68 # 543-A, Merida 97000, Mexico (Formerly Hotel Art 57)
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Hotel Style:
Ranked #26 of 103 Hotels in Merida
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Koox Art 57 Boutique Hotel 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
Art 57 boutique hotel is ideally located in the historic center of the city of Merida, near the district of Santiago. It has 16 rooms with air conditioning, ceiling fan, telephone, private bathroom with hot and cold water, LCD HD TV with 50 cable channels, bottled water, alarm ipod Dock with MP3, dryer, iron and board, box safety. ... more   less 
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