We stayed one night at the Hacienda on the last day of a week-long trip to Mexico. The property and decor are quite stunning. We had a great time wandering around the grounds and old buildings and soaking in their beautiful pool by the spa (one of two). We were also quite happy with our room, which was large, with vaulted ceilings and a good, firm bed. Likewise, the restaurant serves great, innovative food -- some of the best we had on our trip.
Our stay was fairly expensive compared to the other places we stayed (outside of the Coast). Also, getting into Merida Centro from here would be a pain without a car (a cab just to the airport was about 200 pesos). Finally, we did have a bit of drama when we left. We had an extremely early flight (one of the only direct flights to the U.S. from Merida) and accidentally locked a few items in our room as we were leaving. No staff person was up to help us (despite saying they would be), nor had they given us a number to call. We were eventually able to rouse someone - but it was not fun. We also had to carry all our bags halfway across their grounds ourselves (not a big issue for us, but might be for others). The whole experience somewhat detracted from the tranquil vibe with which we otherwise would have left.
Bottom line is that the Hacienda would be great if you want an extended retreat or perhaps for a small destination wedding (especially if you are French or a Francophile), but it is far from the city center, a bit pricey and has a few organizational kinks that could be frustrating to some people.
- Official Description (provided by the hotel):
- Founded in 1640, Hacienda Santa Cruz was formerly a Franciscan monastery, monks inhabited and ancient part of the hacienda "la casa principal". Nowadays Hacienda Santa Cruz is changed into a marvelous boutique hotel with its unique personality and well defined character. Well located , Hacienda Santa Cruz is within only 10km from the international airport , 12km from downtown and very close from the most important archeological and natural sites of the region "UXMAL; MAYAPAN and CHICHEN-ITZA" ... more less
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- Also Known As:
- Hacienda Hotel Santa Cruz Palomeque