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“NICE BUT”

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InterContinental Presidente Merida
Ranked #16 of 103 Hotels in Merida
Certificate of Excellence
Mexico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“NICE BUT”
3 of 5 bubbles Reviewed March 24, 2008

Hotel is well located just a block away from PASEO MONTEJO. The Hyatt and FIESTA AMERICANA Hotels are nest door. Two year ago we stayed at the Fiesta Americana hotels, but this time it was full so we stayed at the Intercintinental, Its an older hotel than the fiesta americana, the Lobby its Small but nice, the elevators are old. The Room was confortable, The Bathroom was a mess it was clean but we keeped getting water out of the shower . The Pool was very small and cold , the sun dosent hit the pool area. The Service was average , sometimes it would take 30 min to get some towel.

  • Liked — LOCATION
  • Disliked — BATHROOM
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mgd71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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586 reviews from our community

Traveler rating
    242
    241
    71
    25
    7
See reviews for
122
220
28
127
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
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English first
Santiago, Chile
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed March 13, 2008

We stayed at this place for a few nights during our honeymoon, using it as a base to explore western and central Yucatan. We wanted to stay at one of the Haciendas but they were full, so we decided to give it a try.
Undoubtedly, the highlight of the hotel was the breakfast, make sure that your reservation includes it!
We had a reasonably sized room with marbled floor, with a small balcony towards the inner courtyard with the pool. We did not like the location that much, because you couldn’t walk out to the main sights in Merida, you had to take a car. Then again, most of our daytrips were outside of Merida anyway, so it wasn’t a big bother. The thing is that, if you had to drive everyday anyway, it’s probably wiser (but more expensive) to stay at one of the Haciendas out of town.
I’m not sure I would stay here again… but it was fair value.

  • Liked — Breakfast
  • Disliked — Location
  • Stayed December 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Zipo42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
243 reviews
240 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
4 of 5 bubbles Reviewed January 25, 2008

We recently spent a weekend here and used the Intercon Merida as a home base for a visit around the Yucatan. The hotel was in the northern part of the city and easy to access the colonial center. It was also right across from a small mall in the Fiesta Americana that had some restaurants and lots of car rental places. Being an Ambassador, we got an upgrade and had a club room. The room was large although on the street side (and a bit loud). The room was well appointed and the club lounge was also a very nice thing - good breakfast and decent afternoon snacks. For an intercon, this was very affordable for what you got.

  • Liked — furnishings and club room
  • Disliked — noise on street side room
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank DAL504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
1 of 5 bubbles Reviewed July 2, 2007

What a HUGE disappointment, especially for the Intercontinental Hotel chain. I live and work in Mexico and travel extensively, and will now certainly think twice about staying at another Intercontinental hotel. On the surface, this hotel appears to be a first class luxury boutique hotel. However, as soon as I checked in it was all downhill for the two day stay. Entering my room I was overwhelmed by the musty stench, obviously due to the humidity. And even worse, the bathroom smelled like a broken sewer line. I called reception hoping to change rooms, but they sent a maintanence person who sprayed the entire room and bathroom with a powerfull (chemical) air freshener. I couldn't decide what was worse. The internet service was painfully slow and cut off frequently which made doing anything almost impossible. I ordered a movie, however nothing showed up on the screen, just sound. Again, a half hour later they sent maintenance, and after a half hour more of moving cords around, he said the system was down. By that time I was ready to go to sleep. The second day I had to ask reception if they had daily maid service, which didn't happen until about 4:30pm. The toiletries seemed to be reused, as they were diluted and half filled. The towels resembled those from a Hotel 6. I could go on and on. The room rate was cheap, but in hindsight way over priced. Checking out they added a $15 a day service fee, something that should have been mentioned before checking in. The worst of it is that all of the employees seemed totally indefferent to anything and everything, which is surprising, as the people in Merida are warm and friendly and accommodating. This hotel is giving Merida a bad name. There are two excellent hotels on either corner across the street, the Hyatt, and the Fiesta Americana, which I would highly recommend in place of this awful hotel.

  • Liked — Nothing
  • Disliked — Everything
  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
Helpful?
9 Thank Travel8286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed May 26, 2007

I was very impressed with this hotel. For $79 the night we got an incredible room. The room was stylish, the AC [which in my opinion along cleanliness are the two both important things of any hotel] worked very well! The floor was marble, which makes cleanliness easy to see [not like others that use carpet...which you can't see if they vacuumed or not!] The view was towards the inside patio/pool maybe that is why it was not noisy [like others have said in here]. My family and I tried the pool to unwind at night and it was very good as well. The bathroom was beautiful and very big. Again I would recommend it highly, it was very well located, very close to the center of Merida, and two blocks from the Paseo Montejo [a street lined with mansions from the time in which Merida was a booming economical town]. The only thing of this hotel I would not recommend is the restaurant as I found it pricey, then again most hotels have that problem and in my opinion are only for an emergency.

  • Liked — Cleanliness, AC and stylish.
  • Disliked — Restaurant [like any other hotel]
  • Stayed May 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank JeanMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, QC
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
2 of 5 bubbles Reviewed April 5, 2007

I checked out this hotel after being unhappy with the hotel originally booked (Casa Lucia). We ended up choosing the Hyatt (see that review). I expected better with the Interncontental branding. The hotel had been owned privately but became an Intercontinental about a year ago. I asked the guy who showed me the room if they had changed much and he indicated that it hadn't. He didn't seem all that happy that they were the owners now. The desk lobby is fine, lots of old photos, but the elevators and hallways were stuffy. In fact, both elevators were out of order when we were returning to the lobby and we had to take the stairs. As for the room, the mattress on the bed was typically too firm, though the bathroom was large with plenty of marble. Of the three hotels in this area (the other being the Fiesta Americana), the Villa Mercedes probably has the most character, but without a major renovation by Intercontinental I couldn't recommend it.

  • Liked — Old photos
  • Disliked — Broken elevator
  • Stayed April 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Daoda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed December 18, 2006

The hotel itself is fine, and for a business visit adequate - but the wireless internet access (although free) didn't reach my room, and I ended up sitting in the hotel lobby - in straight view of the wireless access point. great for watching people though.

The pool was too small and uninviting. I didn't see anyone using it during my two-day stay.

the staff were fine, helping me with finding my way around town, and suggesting places to go for dinner.

  • Stayed November 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Henkyyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Presidente Merida

Property: InterContinental Presidente Merida
Address: Avenida Colon, Calle 33-a Centro 500, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Merida
#6 Business Hotel in Merida
#10 Luxury Hotel in Merida
#12 Family Hotel in Merida
#16 Romantic Hotel in Merida
Price Range (Based on Average Rates): $
Hotel Class:4 star — InterContinental Presidente Merida 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
Intercontinental Hotel Merida

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