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InterContinental Presidente Merida
Ranked #14 of 106 Hotels in Merida
Certificate of Excellence
Reviewed February 23, 2012

This is one of the best hotels I have stayed in! The rooms are excellent and the staff are very helpful, knowledgable, and friendly. I have no hesitation in recommending this hotel to anyone travelling to Merida in Mexico.

  • Stayed: February 2012, traveled as a couple
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Thank JackPtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 12, 2012

I spent one night on February 2nd at this hotel. From the moment I set foot on the door steps until when I left the service was 5 stars. The room was impeccable, with a view of the city streets.
WIFI was excellent. The restaurant although only offered French cuisine due to a promotion they had, was very accomodating in fullfiling our non-french requests. The hotel sits directly across the Fiesta Americana hotel, which has a small mall with great stores that offer traditional wear (Guayabaeras). You are not too far from Paseo Montejo; a great place to see historic homes. Beautiful grounds and very clean. Definitely a place to stay in Merida

Room Tip: Try to get a room on the executive level, which is the 2nd or 3rd floor.
  • Stayed: February 2012, traveled solo
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Thank Pichungo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2012

We stayed here for a couple of nights right before Christmas 2011. All in all it is a very pleasant hotel with nice clean spacious rooms, an atmospheric lobby, and some excellent facilities such as a small gym, pool, and bar. The rooms are classic, with comfortable beds, clean bathrooms etc. 'Nothing wrong with' but also not particular 'anything special'. The building itself is gorgeous though, with a colonial/old world vibe. Only two negative points come to mind. First of all the staff needs to work on their English language skills. And two: the hotel is a bit far from the city centre. Definitely not walking distance, you will need a taxi, whcih takes about 7-10 minutes. Taxis are fairly cheap and reliable though. We haven't tried other hotels in Merida but if you can find something a bit more in the city center this might be worth considering. Otherwise you are likely to have a very comfortable stay here.

  • Stayed: December 2011, traveled as a couple
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2  Thank mbaas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2012

We booked this hotel based on very good previous experiences with this chain hotel in Mexico City and Ixtapa. The room we booked had access to the private lounge and included breakfast. We figured nothing could go wrong, but so many things went wrong it's hard to choose where to begin. The first room we got was located just above the garbage for the hotel (which we found out at 3 in the morning because the garbage truck was so loud!). Next sleepless morning my husband went to get breakfast that wasn't properly set up because when he opened up a lid with no proper handle, he burned himself on the process, three burners flew out and were rolling on the ground while the staff incompetently tried to blow it out. Ironically the breakfast was cold and cheese frozen that is was inedible. When he complained at the front desk, the manager said we could have the breakfast buffet at the regular restaurant if we paid the price difference! Staff was very impolite and wasn't properly trained, needless to say they did not speak english and hung up on my husband because they didn't know how to respond.
They hosted a New Year's eve party that had extremely loud music playing in their courtyard until 3am. I don't think anyone at the hotel could possibly sleep before that time.
The pool was extremely cold because of the way the hotel is designed it never gets any sun and had just a couple of chairs available around it, which makes it impossible to use for lounging.
Every time we showered we had a huge puddle in the bathroom because the curtains didn't work with the tub.
We regret so much choosing this hotel. For the price we paid for the room, this has been the worst experience we ever have had at a hotel.

  • Stayed: December 2011, traveled as a couple
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2  Thank viajerocdh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2012

The rooms are clean and big. The reception staff was very friendly and accommodating. We arrived without reservation and even gave us an upgrade. Good location. We only stayed for one night so cannot comment on food or the pool.

Room Tip: Rooms overlooking the interior garden seem to be quieter.
  • Stayed: December 2011, traveled with family
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Thank DCMex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2011

Nashville, TN in Merida, Mexico... Everything about this hotel has been great! Location is ideal. Service is top notch. Restaurant on site. Great food. Parking on site. A no-brainier for a high-end hotel option in Merida, Mexico!

  • Stayed: December 2011
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Thank ErikSLevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2011

I have stayed 1 night at this hotel in Nov 2011 with a group of people. Last time (5 years ago) I have stayed at the Hyatt Merida. And I also visited (but not stayed) at Fiesta Americana. These 3 hotels are the largest hotels in town and seem to be the most promising ones.
Among these 3, I definitely can say that Presidente is the best one because it has a very attractive colonial style. It is important if you are staying in a city like Merida. Other 2 hotels are like big city hotels. They are nice but lacking the character of the region.
Presidente has nice large rooms. Breakfast is ok.
Its location is close to main square but you have to walk some 25-20 min or take a taxi.
As a result I would recommend this hotel to the ones who are looking for large and comfortable hotels. More adventurous one could go for nice boutique hotels or haciendas located all over the city and surrounding...

  • Stayed: November 2011, traveled with friends
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Thank selimonart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Presidente Merida

Address: Avenida Colon, Calle 33-a Centro 500, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Merida
#6 Business Hotel in Merida
#8 Luxury Hotel in Merida
#12 Family Hotel in Merida
#16 Romantic Hotel in Merida
Price Range: $92 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Merida 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
Intercontinental Hotel Merida

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