We were in the “VIP area”, which is a separate hotel two doors down from the main part of the hotel. It contains four rooms/suites, a pool and its own reception. So when we refer to the hotel in this review, we mean this “VIP area”. The hotel has a very stylish and boutique feel. There is chillout music played through speakers in the reception. For reasons unknown to us we were upgraded to a suite, which had the biggest room, bathroom and changing room that we have ever stayed in. Each of these three rooms was massive. The bathroom had a large shower and bath, and the bedroom had an ipod player as well as a TV. The room also has a nice balcony. Along with the styling, and the room, we were also very impressed by the service. It felt special having the reception staff stand up from their desk ever time we entered the hotel and they were keen to help with our plans. Randomly the hotel staff also brought us a glass of wine and some appetizers that they had prepared on our second night. We don't know why they did this, or if they often give these extras, but it was a very nice touch and it was an excellent way to enjoy watching the sun go down from the balcony. They also didn't charge us for breakfast, even though we told them it wasn't included our booking. They said we could have it for free anyway. Needless to say, we were very impressed by this hotel, although our impression benefits from our having been upgraded to a suite. The communal areas and service would have been nice all the same.
- Official Description (provided by the hotel):
- Experience our hidden oasis where contemporary art and deco chic meets colonial classicism. In the historical center of the colonial city of Merida, the Hotel Hacienda Merida VIP is our new exclusive getaway for a perfect relaxing vacation in the mist of the exhilarating Mexican lifestyle. Discover this newly remodeled 1820 historical home, with its exclusive 4 luxurious bedrooms, distinguished hospitality and personalized service. ... more less
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