My family, with small child, stayed at Hotel Caribe for four days over the recent New Year. We had a miserable experience attempting to check-in late evening, after being told our reservation was cancelled and there was no more vacancy. Receptionists changed the reason from not arriving before 5pm to credit card authorization not confirmed – even though Booking.com reservation clearly stated that arrival was for 10pm and that no deposit would be charged up front. After about half and hour of argument with staff, rooms suddenly appeared. One of rooms (which was later exchanged for another) was dingy and musty, with patches of visible mold all over the ceiling. In another one, the toilet did not work. The next day, the manager would not acknowledge that there was any problem how the scenario was handled. One lesson from this snafu is to double-check your reservation with the hotel before arriving, as Booking.com info is not always accurate. A second lesson is--- don’t book at Hotel Caribe. Other than a very good location in Merida and interesting setting, the conditions and service quality are poor and you would be better off somewhere else.
- Official Description (provided by the hotel):
- There's a place in which for a moment you can forget of the world, and in another, realize you're still there. This double reality shakes you until the point you become addicted, in a sway of the colonial and modern styles.The beautiful musical notes of the living romantic songs will delight you every afternoon at restaurant, while you enjoy a regional dish from the extensive variety of our menu. The spectacular view of the pool, located on the third floor, will tell you about how impressive Merida is, and once you've tried to discover it by yourself, you'll never forget of the perfect location where you are, surrounded by the most touristic atmosphere of the city.The Hotel has 53 rooms; all equipped with air conditioned, wireless Internet, satellite color television, safe deposit box, amenities, hair dryer and telephones with extensions. This rooms can have 2 double beds, 3 individual beds or 1 double and 1 individual. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with HostelWorld, Booking.com, Hotels.com, Expedia, Agoda, Travelocity, Orbitz, Hotwire, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Caribe Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Caribe Hotel Merida