The hotel is really beautiful, the location is excellent, prices are great, but the service is really poor.
I screwed it in the date of my reservation and they didn´t help me, I had to cancelled it and pay a cancellation fee, instead of changing the reservation.
The air conditioner was really noisy so it woke up us in the middle of the night and they couldn´t fix it, also the last day we had breakfast and we forgot the credit card at the restaurant and they never told us, we were there for 3 o 4 hours after eating, before checking out, so we lost the credit card.
- Official Description (provided by the hotel):
- There's a place in which for a moment you can forget of the world, and in another, realize you're still there. This double reality shakes you until the point you become addicted, in a sway of the colonial and modern styles.The beautiful musical notes of the living romantic songs will delight you every afternoon at restaurant, while you enjoy a regional dish from the extensive variety of our menu. The spectacular view of the pool, located on the third floor, will tell you about how impressive Merida is, and once you've tried to discover it by yourself, you'll never forget of the perfect location where you are, surrounded by the most touristic atmosphere of the city.The Hotel has 53 rooms; all equipped with air conditioned, wireless Internet, satellite color television, safe deposit box, amenities, hair dryer and telephones with extensions. This rooms can have 2 double beds, 3 individual beds or 1 double and 1 individual. ... more less
- Reservation Options:
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- Also Known As:
- Caribe Hotel Merida