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“An Original”

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Gamma de Fiesta Inn Merida El Castellano
Ranked #17 of 103 Hotels in Merida
Jax, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“An Original”
4 of 5 bubbles Reviewed December 27, 2012

We spent three weeks in Merida last Nov/Dec. We stayed at El Castellano and it was a very good choice. I must qualify this by saying that it was a perfect fit for us, in that we wanted a hotel that reflected a true sense of the Yucatan Peninsula and its culture, which in Merida is all over. The hotel location made it very easy to access all the numerous recitals, piano competitions, theater, music, dance and fairs which take place in the different central theaters and plazas. It is an almost permanent joyous, quaint, authentic environment. The hotel itself has a pure Mexican flavor: from the large restaurant, with a breakfast buffet that includes jiuces, fruits, breads, desserts, over 10 entrees in heated basins plus an omelette station that also caters the meats with all kinds of dipping sauces all quite delicious. We spent one week using our timeshare exchange and the rest of the time in their standard rooms that are quite comfortable. However, if you're thinking of anything along the Marriott lines you'll be disappointed. We did have a problem with a sink in our timeshare, and after we were all unpacked and moved in, we were told the sink required a lot of work, so, we had to move to another room (say what!!??) we took it all in stride. In this new room we had some condensation in the ceiling so, it "rained" when we were trying to brush our teeth. However, they did fix it right away. The gym is great, ample and with a good number of machines. The pool was clean and large enough, the lobby is comfortable if run of the mill. The big pluses are the fact that it is kept immaculately clean, the free wifi/computer use and the free parking along with the fantastic breakfast buffet and the location. When it comes to this particular hotel, you will really love it if you come to immerse yourself in the culture and leave the sanitized versions to the international hotel zone.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
Thank kulgata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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560 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
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Newton Le Willows, United Kingdom
Level Contributor
80 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed November 1, 2012

Spent 2 nights at this hotel, the seventh in our visit to Mexico. The room was well appointed, although you had to pay for the coffee pouches to use in the coffee maker, and was very clean. The location of the hotel makes it easy to access eateries and the main square. Staff were generally very helpful and the breakfast was one of the better ones we encountered, and set in an attractive dining room. Nothing to complain about!

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank kandj93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 20, 2012

This is my 3rd or 4th time staying at El Castellano.
The hotel is clean and has all the amenities that you can ask for (including ironing board & iron)
The overall room is pretty modern, flat screen tv with cable, channels in english, nice glass table, coffee maker, etc.
The only complaint I can think of with this hotel is the slow elevator (not a big deal)
The bathrooms are clean and the water pressure is strong.
Don't expect a 5* plush over exaggerated hotel, but definitely somewhere clean and comfortable to stay when you are in Merida.
Steps away from the center of downtown where all the action is.
I highly recommend this hotel when staying in Merida.

On Sundays, downtown Merida closes off the streets and has a sort of Sunday festival, so the noise does get a little loud, not the hotel's fault.

Room Tip: Get a room on the upper most floor. (I believe it's the 10th floor)
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  • Stayed March 2012, traveled solo
    • Value
    • Location
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Helpful?
Thank DavicitoJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toluca
Level Contributor
152 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed October 17, 2012

I stayed at the Castellano for a week on business. The hotel was chosen, booked and paid for me by another company. The room was on a non smoking floor, but the hallway had a strong odor of smoke. The room itself was very large and didn't smell of smoke inside. The location is great, very close to the zocalo and tons of restaurants, bars and theaters.

I had a per diem so I could eat for free in the hotel restaurant, which I did a few times. The food wasn't bad, but not nearly as good as what you could find for similar or lower prices at many of the fine restaurants Merida has to offer. I used to live in Merida, so I knew where to go and what to order.

  • Stayed October 2012, traveled on business
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Helpful?
Thank paxmaac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, Minnesota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed August 29, 2012

The Hotel El Castellano occupies a modern-looking, ten-story building located near the central plaza. While the El Castellano has good points, the overall sparkle of this hotel probably faded a few years ago.

Because Merida offers art, shopping, museums, architecture and dining without the large number of tourists found in other parts of the Yucatan, my wife and I stayed at the El Castellano during January 2012 for three nights. We then boarded the ADO Platino bus for Playa del Carmen for the second leg of our vacation.

We chose the El Castellano because we wanted a style of hotel different from our first visit to Merida in 2011 when we stayed at the Gran Hotel de Merida, which I also reviewed for Trip Advisor.

We found the lobby of the El Castellano inviting. The front desk staff were friendly and provided good service. Many of the hotel staff understood and spoke English well. The elevators were reliable but small. The hotel is a 6-7 minute walk to the central plaza.

Two thumbs up for the hotel restaurant which is located on the main level near the front desk. Even though the restaurant is in a cavernous space with ceilings about 20 feet high, tables by the woodwork-bordered windows felt cozy. The buffet and entree offerings were quite good. The waiters were very attentive, nice, responsive and helpful. During some of our meals, a pleasant trio of singing guitar players entertained the diners.

Our room was on the sixth floor and faced the central plaza. The room was clean but there was peeling paint in the bathroom. Shower and sink fixtures wobbled in their loose housings. The hallway carpet was also worn, stained and musty.

The sliding windows in our room opened widely and there were no screens. If you do not like an open-air view from your hotel room located 75+ feet above the ground, keep the windows closed.

Most nights, our room was free from street noise. One one night though, we were kept awake by annoying loud music from a nearby bar or restaurant.

Overall not a bad hotel, just a hotel in need of some tender loving fixing up.

Room Tip: Rooms facing away from the central plaza may be quieter. The elevators were slow so I got some exer...
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  • Stayed January 2012, traveled as a couple
    • Value
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Helpful?
1 Thank amwMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 16, 2012

This hotel is located about 3 blocks from the main square in Merida. The lobby and restaurant are attractive with a bit of colonial style. The pool is somewhat small and NOT heated. The guest rooms were nice size, all tile floors with an additional sink area separate from bathroom which was nice for traveling with the family. The room was nice and quiet. The thermostat was not working properly but still able to cool room to comfortable level. The included breakfast buffet was spectacular (as we have found in all hotels).

  • Stayed August 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mehkelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 18, 2012

After seeing many hotels in Merida, I chose this one as it was close to the city center and it seemed well priced. Since I was traveling with kids, I was looking for something with good value that was good for the family.

Pluses: Breakfast was included with the night stay, and it was great! Very tasty and plenty to choose from.
Service was great
The main attraction in the city are within walking distance: anything you'd need is a short walk away
Very clean and well kept
Good restaurants nearby
Great bang for the buck!

Minuses:
wifi service in the room was slower than I liked

Room Tip: jr suite is the best
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ozziesd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gamma de Fiesta Inn Merida El Castellano

Property: Gamma de Fiesta Inn Merida El Castellano
Address: Calle 57 513 | Entre 62 Y 64 Centro, Merida 97160, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Merida
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Gamma de Fiesta Inn Merida El Castellano 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Located at the historic center of Merida, the Gamma by Fiesta Inn Hotel, whose 10 floors and 153 rooms, presents an architecture that combines the colonial and modern style; inside, details and decor, invite you to spend some time relaxing, taking a break from modern life. The spacious rooms will make you feel relaxed, no matter whether these leisure or business making the perfect place to stay. The most representative cultural and architectural richness of Merida is in its historic center. A few steps from Gamma Fiesta Inn, you can admire our architectural, cultural and gastronomic richness that both identifies us. ... more   less 
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Also Known As:
El Castellano Merida
El Castellano Hotel Merida
Hotel El Castellano

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