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“fine hotel”

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Gamma de Fiesta Inn Merida El Castellano
Ranked #12 of 106 Hotels in Merida
Certificate of Excellence
Reviewed October 17, 2012

I stayed at the Castellano for a week on business. The hotel was chosen, booked and paid for me by another company. The room was on a non smoking floor, but the hallway had a strong odor of smoke. The room itself was very large and didn't smell of smoke inside. The location is great, very close to the zocalo and tons of restaurants, bars and theaters.

I had a per diem so I could eat for free in the hotel restaurant, which I did a few times. The food wasn't bad, but not nearly as good as what you could find for similar or lower prices at many of the fine restaurants Merida has to offer. I used to live in Merida, so I knew where to go and what to order.

  • Stayed: October 2012, traveled on business
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Thank paxmaac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 - 85 of 656 reviews

Reviewed August 29, 2012

The Hotel El Castellano occupies a modern-looking, ten-story building located near the central plaza. While the El Castellano has good points, the overall sparkle of this hotel probably faded a few years ago.

Because Merida offers art, shopping, museums, architecture and dining without the large number of tourists found in other parts of the Yucatan, my wife and I stayed at the El Castellano during January 2012 for three nights. We then boarded the ADO Platino bus for Playa del Carmen for the second leg of our vacation.

We chose the El Castellano because we wanted a style of hotel different from our first visit to Merida in 2011 when we stayed at the Gran Hotel de Merida, which I also reviewed for Trip Advisor.

We found the lobby of the El Castellano inviting. The front desk staff were friendly and provided good service. Many of the hotel staff understood and spoke English well. The elevators were reliable but small. The hotel is a 6-7 minute walk to the central plaza.

Two thumbs up for the hotel restaurant which is located on the main level near the front desk. Even though the restaurant is in a cavernous space with ceilings about 20 feet high, tables by the woodwork-bordered windows felt cozy. The buffet and entree offerings were quite good. The waiters were very attentive, nice, responsive and helpful. During some of our meals, a pleasant trio of singing guitar players entertained the diners.

Our room was on the sixth floor and faced the central plaza. The room was clean but there was peeling paint in the bathroom. Shower and sink fixtures wobbled in their loose housings. The hallway carpet was also worn, stained and musty.

The sliding windows in our room opened widely and there were no screens. If you do not like an open-air view from your hotel room located 75+ feet above the ground, keep the windows closed.

Most nights, our room was free from street noise. One one night though, we were kept awake by annoying loud music from a nearby bar or restaurant.

Overall not a bad hotel, just a hotel in need of some tender loving fixing up.

Room Tip: Rooms facing away from the central plaza may be quieter. The elevators were slow so I got some exer...
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  • Stayed: January 2012, traveled as a couple
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1  Thank amwMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2012

This hotel is located about 3 blocks from the main square in Merida. The lobby and restaurant are attractive with a bit of colonial style. The pool is somewhat small and NOT heated. The guest rooms were nice size, all tile floors with an additional sink area separate from bathroom which was nice for traveling with the family. The room was nice and quiet. The thermostat was not working properly but still able to cool room to comfortable level. The included breakfast buffet was spectacular (as we have found in all hotels).

  • Stayed: August 2012, traveled with family
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Thank mehkelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2012

After seeing many hotels in Merida, I chose this one as it was close to the city center and it seemed well priced. Since I was traveling with kids, I was looking for something with good value that was good for the family.

Pluses: Breakfast was included with the night stay, and it was great! Very tasty and plenty to choose from.
Service was great
The main attraction in the city are within walking distance: anything you'd need is a short walk away
Very clean and well kept
Good restaurants nearby
Great bang for the buck!

Minuses:
wifi service in the room was slower than I liked

Room Tip: jr suite is the best
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  • Stayed: June 2012, traveled with family
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Thank ozziesd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2012

After visiting the pyramids of Uxmal, haciendas and villages around the area it was really a nice surprise to stay in a very well located hotel, friendly personnel and nice rooms. Breakfast was simply excellent with a variety of fruits, eggs, pastry and personnel always willing to help. I highly recommend this hotel if you are planning to do the walking tour of the city of Merida.

Room Tip: I had a room overlooking the church and main square which at night offers you a wonderful view.
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  • Stayed: April 2012, traveled as a couple
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Thank Cindy-Rox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2012

Pluses: friendly staff, suite sized rooms, only 2 blocks from main plaza (Plaza Principal), clean, best breakfast buffet of all the Royal Resorts properties, quiet pool with a breeze.
Minuses: older, needs maintenance on physical structure and some amenities, no hot water during the day, bland lunch/dinner menu & actual food - although buffets for those meals may be good (we didn't try them), gym needs more equipment (e.g. hand weights), limited cooking facilities in rooms, pool only cleaned once/week & pump usually not on.

Room Tip: Stay on West side of building for quiet rooms, and trade your timeshare for no cost.
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  • Stayed: April 2012, traveled as a couple
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Thank Glenn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2012

As a coach party we arrived about half an before normal check-in time not all the rooms were ready which is fair enough, but it was slightly worrying that one room still wasn't ready when we had to go out on a carriage ride twenty minutes after check-in time and they wanted the bags left in reception whilst we were out for an hour.

Having said that this is a good location for exploring the City of Merida.

Clean and tidy rooms.

The meals for our party was buffet based and of the best standard on our tour.

The biggest suprise however was that there was no bar, the "Lobby Bar" was a section of the dinning room, you could also have room service but an area where you could watch your drink being poured would be nice.

It was a little inconvenient at 6 am when I wander downstairs as I sometimes do to be told that I could not get a coffee until the resturant opened at 6-45.

Still being a City Hotel I wandered around the corner to the 24hr Havana Cafe and got my fix.

  • Stayed: March 2012, traveled with friends
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Thank budar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gamma de Fiesta Inn Merida El Castellano

Address: Calle 57 513 | Entre 62 Y 64 Centro, Merida 97160, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Merida
Price Range: $43 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gamma de Fiesta Inn Merida El Castellano 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Located at the historic center of Merida, the Gamma by Fiesta Inn Hotel, whose 10 floors and 153 rooms, presents an architecture that combines the colonial and modern style; inside, details and decor, invite you to spend some time relaxing, taking a break from modern life. The spacious rooms will make you feel relaxed, no matter whether these leisure or business making the perfect place to stay. The most representative cultural and architectural richness of Merida is in its historic center. A few steps from Gamma Fiesta Inn, you can admire our architectural, cultural and gastronomic richness that both identifies us. ... more   less 
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Also Known As:
El Castellano Merida
El Castellano Hotel Merida
Hotel El Castellano

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