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“Family vacation”

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Hyatt Regency Merida
Ranked #16 of 103 Hotels in Merida
Cortlandt Manor, New York
2 reviews
“Family vacation”
Reviewed January 25, 2014

We traveled to Merida for the weekend and had an excellent time. Lobby was beautiful , not sure why professional photos don't include the lobby. Sunken bar adjacent to lobby. Buffet breakfast had plenty to chose from and tasty as well. Staff very friendly and helpful. Rooms slightly dated and my room on the 6th floor had wAter pressure that was a little light. All in all I would stay at the Hyatt again ....

Room Tip: King size bed was great and another party in our group had room on the 11th floor and had great wate...
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  • Stayed January 2014, traveled with family
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Helpful?
Thank pam z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,116 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
New Hampshire
Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed January 6, 2014

Just there last week and loved it. Free parking, a great brunch (with incredible fresh juices - although the omelet chef is useless and takes forever and doesn't cook the veggies). Yep it is a great location, although we drove in Merida to get to anywhere for shopping and dinner and did not have any trouble finding a parking spot. The pool is definitely brisk, to the point of cold shock, but still nice. The 17th floor seems to have a special lounge for "platinums". My wife had picked the place, but I would consider staying there again.

  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
Thank thxsparrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
206 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed January 5, 2014

I have stayed here several times before an early morning flight leaving Merida. They have remodeled the hotel and it is very pleasing. There is a problem with the noise level in the hallways, you can hear everything. It is a very good location to catch a cab early in the morning for the airport. Across the street is Chili's and a few other places to eat. Good location for convenience.

  • Stayed November 2013, traveled on business
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Helpful?
Thank ES727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
734 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed November 21, 2013

The Hyatt Regency would be an excellent hotel if they had new beds and refurbished the guest rooms.The rooms are dated. The locks on the guest room doors are the ones that have been featured on all the USA TV networks as unsafe and thieves can hack the locks.I believe the brand is Onity. The evening restaurant is very strange in that it is a small plate restaurant with very unusual items. Large hotel dining rooms need to have some staple items in the menu like steaks,chicken and a variety of seafood.I did ask if a club sandwich could be made special and I was accommodated.If it had not been a late meal we would have gone across the street to 2 of the other hotels for the meal.The club floor lounge was nice, but was missing the normal computer,printer/copy machine. The wireless internet was excellent.Very nice staff!

Room Tip: Club Floor
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  • Stayed November 2013, traveled on business
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Helpful?
Thank Dealmaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 17, 2013

I stayed here for one night about 2 weeks ago. It was a very quick trip and my co worker and I were tired and hungry when we checked in late afternoon. The check in was no problem. I also speak Spanish which came in handy b/c many of the staff spoke little to no English which was kind of a surprised being a "luxury" hotel. My co worker only speaks English. It was fine tho. I was on one of the top floors and the view was obscured b/c of the a/c and humidity on the window. That was a bummer. Over all this hotel was fine and staff were helpful and attentive including in their "social" restaurant whose name escapes me. Cheers.

  • Stayed November 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank J-de-PDX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 3, 2013

First of all the hotel is located in a very safe area, right across is the Intercontinental and Fiesta Americana. The city is also very safe. Staff is VERY friendly. For the price (I paid $88 night) the hotel is nice. Actually I visited the Fiesta Americana ($250 per night) and there's no much difference. There isn't also when compared to Holiday Inn which is next to. The swimming pool is renewed and the area is nice but not too big. The gym is tiny and there are no dumbbells. The rooms are renewed (look very basic) but walls still preserve the old style (concrete rugged), mattresses are kinda "asian style", very hard and seems like if it was only a spring box. Nothing too fancy but the name. Food is reasonably cheap (buffet $ 15 per person). Location is convenient, just 1 block from the main ave where you can walk and visit the old buildings/museums, and 15 blocks from "downtown" where churches, museums, restaurants and street performers are. I just fell into the trap because of the name of this hotel and because I had never been here. If I had known I'd have stayed at Holiday inn, as a matter of fact, I visited it and the pool is much bigger, nicer and the gym is awesome. Also the corridors and rooms seem pretty modern.

Room Tip: Mattresses are very hard
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  • Stayed November 2013, traveled on business
    • Value
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Helpful?
Thank elgolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York, USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 22, 2013 credit card Amex Card Member Review

We stayed while construction was going on and it was still a lovely experience. Alejandro, the night manager, was exceptional. We also had wonderful service from the Regency Club lounge staff, Adalberto and Janet. These 3 individuals really made the trip a great one. The rooms were very clean & refreshing, the food & drink delicious & the ambiance was perfect. We can't wait to return.

Stayed July 2013, traveled with family
Helpful?
Thank trioc11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Merida

Property: Hyatt Regency Merida
Address: Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Merida
#9 Luxury Hotel in Merida
#10 Family Hotel in Merida
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Regency Merida 4*
Number of rooms: 289
Official Description (provided by the hotel):
.Seventeen-story Hotel located in main commerical & tourist district, near archaeological sites. ... more   less 
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Also Known As:
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Merida

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