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“stunning”

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Hotel Merida Santiago
Ranked #2 of 103 Hotels in Merida
Certificate of Excellence
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“stunning”
Reviewed March 22, 2013

stayed 4 nights here and only wish we had stayed longer for our stay,
located close to city center and wonderful zoo,
rooms are massive with lovely spa option, and very intimate place with only 3 other rooms and is peaceful location. the owners are lovely couple who tend to every need and is top class service.
thanks so much jan & rita and hope to stay and see you again as we already planning our next visit.

Room Tip: choose the spa option.
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  • Stayed March 2013, traveled as a couple
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Helpful?
Thank keith b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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431 reviews from our community

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Date | Rating
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  • Dutch first
  • English first
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English first
Grapevine, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 13, 2013

I had always wanted to see Chichen Itza and that happened on my 50th birthday. A delightful surprise was the other-worldly experience of Merida and the homey, refreshing environment of the Hotel Boutique Merida Santiago. It was like an oasis or cenote after the busy sightseeing or city environs, to escape through the portal door to the cool, quiet courtyard. The hotel was masterfully planned and operated - the best tour was an ad hoc day we put together with Jan, who advised visiting the ruin of Mayapan, which features a 30-meter temple to Kulkucan you can climb and we had the entire site to ourselves. We visited the market at Acanceh on a square that features both a Mayan pyramid and a Catholic church. From Mayapan, we learned of an out-of-the-way cenote near Pixyah where we swam in cobalt blue water. We flew into Cancun and made the ADO express bus connection, which was lengthy but comfortable. The breakfasts were wonderful. Many thanks to Jan, Rita, Gio and the staff for a true vacation!

  • Stayed February 2013, traveled with family
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Helpful?
2 Thank Rob76051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewes, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 8, 2013

This was the last place we stayed in on our 17 day tour of the Yucatan, in total we stayed in 8 different hotels and this is the only one we have awarded top marks. The owners are very passionate about their business and this is obvious once you have been there. Clean modern rooms, spacious bathroom with beautiful shower, all set within a tranquil surrounding close to the main plaza.
Jan and Rita are a wealth of information on the local area and genuinely nice people who's main priority is that you have a great stay.

  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank seagull11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Arrowhead, California
Level Contributor
105 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed March 3, 2013

We stayed here two nights last month and highly recommend it. Jan, the owner, couldn't have been more helpful, greeting us with an offer of beer or a cold drink and sharing info about Merida with us--ruins, restaurants, haciendas, etc--as well as marking everything on our map. Our room was upstairs and was gorgeous: spacious, hacienday-style decor with a sofa, table and chairs plus a nice comfy bed. The bathroom was huge and beautiful, done with local tile. Great showerhead, too!
This hotel is in the quiet residential neighborhood of Santiago, just a few blocks from the main plaza. It's an easy walk to the historical district and surrounding artesan shopping areas. We unwittingly arrived in the middle of Carnaval, which meant the city tours weren't operating and many of the sites we had planned to see were closed. Do visit the ruins of Dzibilchaltun, just north of the city, and plan to take a dip in the cenote there.
We didn't feel like going out for a big dinner our first night there, so walked a couple blocks to the Santiago Plaza and picked up a sandwich to go, plus some snacks at the Oxxo on the corner. The next night we took up Jan on his suggestion to try the Chaya Maya--a casual restaurant nearby where we tried the local specialties. Good food!
Breakfasts at the hotel included fresh squeezed orange juice, fruits, yogurts, breads and eggs, cooked and served by two sweet ladies who also clean the rooms.
We enjoyed our stay here and found it to be the perfect base for day trips. My only suggestion would be to have some kind of sign outside the gate with the name of the hotel. The street was confusing to find, and because it's such a residential area, there's no indication that a hotel is located there.

Room Tip: The upstairs rooms are very large and have a nice view of the pool (which was always quiet while we...
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  • Stayed February 2013, traveled as a couple
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Helpful?
2 Thank alison98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta
Level Contributor
72 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 2, 2013

My husband and I stayed at the Merida Santiago for 12 days recently and found it to be a small oasis in the middle of the city. It is only about a 10 minute walk to downtown but when you are staying with Jan and Rita, the rest of the world is swept away in their lovely calm casa. Jan is a wonderful Dutch ex pat who loves a good conversation. He is the perfect host, always willing to help with the smallest detail. Rita lights up the world with her beautiful smile. And of course, Gio, the lap dog who thinks he is a guard dog, is always ready to play. It was great to see Jan and Rita not only treat their guests with the greatest respect but also their staff. They really make you feel as if you are staying with a family.

The rooms at the hotel are spacious and very clean, and come equipped with fans, air conditioner, flat screen TV, wifi and mini bar. The decor is lovely, and the bathrooms are huge. Dona Ana and her lovely daughter Kenya keep the place spic and span and also provide extremely reasonable laundry service. They also cooked delicious Yucatecan breakfasts each day consisting of fresh fruit, juice, coffee, a main course and dessert! We parked our rental car outside the hotel on the street and it was perfectly safe. We always felt safe walking around Merida even at night.

We were able to take a wonderful cooking class from a Mexican couple who run it in their home and this was arranged by Jan for us, as well he booked our trip to Uxmal. We were completely happy with both arrangements. Jan is a wealth of information and he is eager to share it with his guests. We were given advice on places to eat and to visit. I would highly recommend staying at the Hotel Merida Santiago on your next visit to Merida, you will not regret it.

Room Tip: Room #4 is the largest.
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  • Stayed February 2013, traveled as a couple
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Helpful?
2 Thank artistandteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ciudad de Mexico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 21, 2013

My parents and I stayed here for 3 nights in late January. It’s a small boutique hotel located in a quiet neighborhood close to downtown (15-minute walk or a $20 pesos taxi ride). It has only 4 rooms, each of them beautifully decorated with local handicrafts. Beds are comfortable, and have all the things you are looking for (fans, air conditioning, safety deposit box, mosquito netting, TV, minifridge… you can even hang a hammock!). The bathroom is huge, it has two sinks and a jacuzzi.

But what really makes the difference is the personal service offered by Rita and Jan. When we arrived, Jan offered a couple of beers –on the house– and provided lots of advice on what to see in Merida, where to eat and where to buy handicrafts. He also helped us to make reservations for a tour to Hacienda Sotuta de Peon and for a restaurant.

The breakfast is delicious and it includes juice, fruit, a hot dish (the omelette with chaya was great!) and dessert!

I would definitely come back here, even just to say hello to Rita and Jan! :)

  • Stayed January 2013, traveled with family
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Helpful?
Thank BarbsDF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver
Level Contributor
328 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed February 20, 2013

We were towards the end of our whirlwind trip to Mexico, quite tired from running around to learn, see, explore what Mexico has to offer.
This little Casa was a wonderful place to unwind, even though we wanted to see as much as we could of Merida.
When we arrived, Jan took some time to explain about the place, Merida etc.
Not many inn keepers do it. And from the glowing reviews, he is doing it with every guest who arrives at this wonderful place.
Rita was a delight to talk to as well.
The breakfast is very good.The accomodation was roomy the bathroom almost the size of the bedroom.We chose a room on the ground floor (at this point we were tired of carrying our luggage to a 2nd floor).
Highly recommended. It is 10 minutes walk to the center of town

  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank monvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Merida Santiago

Property: Hotel Merida Santiago
Address: Calle 74-a barrio Santiago - Centro 499 | x 57 y 59-A, Merida 97000, Mexico (Formerly B&B Merida Santiago)
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 103 Hotels in Merida
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Merida Santiago 4*
Number of rooms: 6
Official Description (provided by the hotel):
Hotel Merida Santiago is a relaxed Yucateca colonial style hotel located in the historic center of Merida. It's walking distance from Merida's main attractions: the central market square (990 m), the zoo (800 m), Palacio del Gobierno (990 m), the old market Lucas Galvez, Paseo de Montejo and much more. Hotel Merida Santiago has six luxurious and spacious suites, each with its own character. Five suites offer comfortable king sized beds and the sixth suite has two queen size beds. All come with refrigerators and valuables safe. Large en suite bathrooms feature double sinks and walk-in rain showers. Two suites have Jacuzzi tubs with hydro jet massage. Massage is available on request. The central courtyard offers guests a place to relax, eat, drink and swim. It's an excellent place to escape Merida's tropical heat. The bar is fully stocked and the pool is open 24 hours a day. We serve a full Yucatecan style breakfast and a vegetarian version is available as well. At night there is a social time in which guests are encouraged to try free local drinks and botanas. ... more   less 
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