We (couple and 2 teenagers) were scheduled to go to Turks and Caicos last week (4th - 13th) but with Hanna having stormed through and Ike looming we had to change our plans quickly. After some discussion with our agent and some quick research here we opted for a week at the Isla Mujeres Palace.
Usual story as posted here - transfer to the ferry port, ferry trip to the island, taxi down to the hotel.
The hotel has been open for around 10 months so is not fully on the radar yet. When we arrived there were 6 of the 63 rooms booked, and by the time we left there were ourselves + 1 other couple. With a staff of around 110 this translates into excellent service! Staff are friendly and helpful and are pleased to engage in conversation.
Rooms are excellent - rather like a boutique hotel, modern, double jacuzzi's, large flat screen tvs, minibar and a row of drinks dispensers for spirits, 24hr room service.
Pool and public areas are constantly being groomed. Staff are pleased to help in any way (pleased to have someone to serve given the occupancy!).
Dinner was a varied a'la carte menu changed every two days - the food, presentation and dinner service was excellent.
The beach itself is good but like much of the island there is a lot of sea grass in the water that makes swimming less than ideal; however its an easy taxi ride or golf cart trip up to playa norte if you want to do the beach and swimming thing for a while. We were happy to soak in the pool making good use of the swim up bar for a lot of the time but it was well worth us hiring a cart for 24 hours to see the island (you can park it at the hotel).
As mentioned in other posts there are a couple of boats from Cancun bringing Palace hotel residents and others over for day trips - typically around 30-40 people - they arrive around 9.30 and depart at 2.30 returning the resort to its quiet peaceful state. This did not over tax the facilities and meant that activities became possible & gave the staff something to do! Hopefully this means the economics of the hotel will be better as well.
It has been mentioned that there is a club next door - the only purpose seems to be to host an evening boat trip of visitors for a whacky show. It can be slightly noisy if you are sitting at the north end of the resort but is well away from the rooms. It did not seem to go on too late and did not spoil our enjoyment of the resort.
The staff worked hard to provide some evening entertainment each day and our teens did not get bored at all.
The Palace is a superb hotel for a relaxing getaway,
- Official Description (provided by the hotel):
- What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. ... more less
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- Also Known As:
- Isla Mujeres Palace Hotel Isla Mujeres
- Hotel Isla Mujeres
- Palace Hotel Isla Mujeres