I worked hard planning our first family vacation. I did my reservation directly thru Ixchel. I requested a bottom room and a two bedroom condo so that the 13 of us would have a common area to hang out and my parents to have a place to rest during the day while the younger ones enjoyed the pool and beach. When I arrived the door was locked between the living area and it was like having to small hotel rooms. I was very disappointed. My parents had to lay in a bed for hours instead of having a nice living area to relax in and a balcony were they could have sit and watched. When a condo is rented as a two bedroom it should be all open and not locked off as 2 seperate rooms. We might as well have been with two rooms that were just the hotel style with no living area. It would have been a lot cheaper. Very disappointed. I will only rent VRBO next time so I know exactly which condo I'm getting.
- Official Description (provided by the hotel):
- Among the best hotels in Isla Mujeres, visit Ixchel Beach Hotel, a two wing, two phase condotel complex with 117 rooms in Isla Mujeres. East Wing (Phase One) with 48 rooms, 5 stories and opened in June 2006; West Wing (Phase Two) with 69 rooms, 6 stories and opened in August 2007. Both properties (see Accomodation Remark below) are designed in Mexican casual and modern stylish buildings located at the beautiful North Beach on the colorful island of Isla Mujeres (Women Island).Ixchel for the Mayans was the Goddess of love, fertility and the moon. Walking a few steps from downtown of this friendly island and facing the most beautiful white sand & powder touch beaches of Isla Mujeres, in the Yucatan Peninsula and the Mexican Caribbean, our Isla Mujeres hotel offers warm personable service in an upscale, intimate island experience perfect for families and romantics.If you want a great escape to a Isla Mujeres hotel, our hotel is ideal for the relaxing weekend getaway or a romantic honeymoon retreat. Treat yourself to all of the luxury that our Ixchel Hotel in Isla Mujeres has to offer and enjoy the surrounding areas, activities and beauty.Premier in Isla Mujeres hotels, the Ixchel Beach Hotel offers luxurious amenities, outstanding service and a tranquil atmosphere to completely relax and enjoy your Mexican vacation. You won't find a more beautiful or more convenient location to soak in the sun and experience this amazing island of Isla Mujeres.If you are looking among hotels in Isla Mujeres, look no further than the Ixchel Beach Hotel. You won't be disappointed. You, the guest, are our number one priority and your comfort and enjoyment during your vacations in Mexico and lodging experience are our primary concern. We will do everything we can to make your stay nothing short of spectacular. ... more less
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