We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Ixchel Beach Hotel
Nearby Hotels
Hotel Plaza Almendros(Isla Mujeres)(Great Value!)
$76
$49
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Hotel Bahia Chac Chi(Isla Mujeres)(Great Value!)
$91
$88
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Privilege Aluxes(Isla Mujeres)
$224
$204
Official Hotel
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel La Joya(Isla Mujeres)(Great Value!)
$122
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Na Balam Beach Hotel(Isla Mujeres)
$189
$151
Hotels.com
View Deal
  • Free Parking
  • Pool
Casa de los Suenos(Isla Mujeres)
$254
$209
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Nautibeach Condos(Isla Mujeres)
$160
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$598
$486
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Isla Mujeres Palace(Isla Mujeres)
$801
$520
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hotel Posada Del Mar(Isla Mujeres)
Expedia.com
View Deal
  • Free Parking
  • Pool
Reviews (1,516)
Filter reviews
1,516 results
Traveler rating
971
386
100
36
23
Traveler type
Time of year
LanguageAll languages
More languages
971
386
100
36
23
Show reviews that mention
All reviewsplaya norteixchel iithrough vrbothe penthousebedroom suitegolf cartfull kitchenocean frontstandard roombeautiful beachchairs and umbrellashot tubhidalgo streetbeach servicebest beach on the islandan umbrellarestaurants and shops
Filter
Updating list...
748 - 753 of 1,516 reviews
Reviewed December 12, 2013

Another excellent vacation at Ixchel! Staff friendly, helpful & professional. Our oceanfront unit in Phase 2 was comfortable, squeaky clean and had everything that we needed or wanted in terms of amenities, kitchen supplies, linens and staff service. Great location on Playe Norte with easy walk to restaurants & shopping. Our favorite place to stay when on Isla!

Room Tip: Ocean front units have wrap around balcony so there is always one shady/sunny side with awesome views - upper floors are best!
  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank tmvh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2013 via mobile

The palapa out front was rented to the locals for a party. Drunken kareoke went in for several hours. The front desk did nothing. I guess I am just expected to pay their rates for a room and suffer through it. I will make sure all my friends know to rent a house on punta sur.

Stayed: December 2013, traveled as a couple
13  Thank crimepays1229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this reviewResponded December 11, 2013

Dear crimepays1229,

Thank you for your valuable comments!

Receive our sincere apologies for the inconveniences described during this “social event” realized in the palapa in front of our facilities.

This place is not related with Ixchel Beach Hotel, nevertheless we take your input in this case as a serious matter to reinforce our Front Desk assistance to deal with this type of private events in the best way possible. Your useful review helped us as a testimony to keep our Municipal Authorities aware of this kind of irregularities.

Our mission is to serve with quality and commitment in order to deliver the best possible experience to our guests, if you may return to Isla Mujeres please consider to stay with us again and be witness of how your comments helped us to boost and enhance our service.

Sincerely,
Customer Service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2013

The Ixchel Beach Hotel was amazing. Staff was friendly and attentive but not overly in your face. Location was perfect, right on the North Beach soft sand and perfect water. Hotel room was great we booked the water view suite. Spacious two rooms, large living room/dining area, full kitchen, bathroom sink separate from the toilet/shower, king size bed, lots of closet space and a huge full size balcony/deck area. Loved everything about this hotel, location was right in the heart of it all but there was no offending noise. Isla is amazing and this hotel made our trip great!

Room Tip: Splurge for the water/beach view, totally worth it!! Tower 2 is where we had a room.
  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Chelsy31588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2013

Just returned from Isla Mujeres and stayed at Ixchel Beach Hotel, once again, and Ixchel is my favorite place to stay on the island. The staff is very friendly and professional, and they go out of their way to make your stay comfortable and pleasant. Thanks Beto, Selma and all the guys who served food and drinks to us on the beach and in our room (room service was great, too!). Daiby I missed seeing you, since you were on vaca, so take care and see you next time on beautiful Isla! Denise

Room Tip: Any room is great! You are on N. Beach and all have views to die for.
  • Stayed: December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Denise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this reviewResponded December 11, 2013

Greetings Denise W,

Thank you for your review about Ixchel Beach Hotel.

All direct comments of our Customers are highly appreciate. Like yours, positive reviews reinforce our mission to provide the best experience for our Guest and help us to keep up the good work.

We always be looking forward to welcoming you back to make your stay unforgettable.

Sincerely,
Customer Service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 5, 2013

just back from 10 days here and each was fab! very helpful staff from moments we got there from front desk to pool staff to beach staff...all kept our vacation flowing all be it at a slow pace(mean it in a good way!) which is exactly what we were looking for

will return as soon as possible

Room Tip: we had room in building 1 at back facing water and loved it as it was sheltered from winds
  • Stayed: December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank winks666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews