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“No frills, good location” 3 of 5 bubbles
Review of Hotel Villa Kiin

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Hotel Villa Kiin
Ranked #13 of 34 Isla Mujeres B&B and Inns
Virginia
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
“No frills, good location”
3 of 5 bubbles Reviewed December 29, 2006

We booked our stay at Villa Kiin (formally called Casa Maya) using Kathryn's travel (--). Kathryn was easy to work with, and it was convenient to work through her to find what hotels were available with one week's notice before our trip. She charged the regular fee of the hotel; if we had paid in cash there, we could have paid 10% less, but having the reservation before we left town was nice.

Villa Kiin has a new owner now - Maria, whose family has other properties in Isla Mujeres as well. The location of Villa Kiin is fabulous- right on a protected beach that has beautiful clear water with no waves/current and very good snorkeling by the rocks. The location of the hotel is the reason to stay there.

The room we were in (number 3) was probably the worst room of the hotel. It was one of four rooms in the building that houses a tv lounge room and one of the kitchens. The door was not a solid door (it was made of slats of wood that left the door open for sound from the tv room). So, the room was not private in terms of sound. The decorations/furnishings in the room were consistent with what you would expect of a room that costs about $40 a night, but we paid $100. Probably because of the new owner, the rooms are being worked on right now, and we had two days of drilling and hammering in the rooms next to our ours, and painting in the lounge area on several days.

The staff were okay. The room was clean. The front desk staff did not speak English. It would be helpful if they could hand written information to guests who only speak English. Breakfast in included at Buhos, a beachfront restaurant nearby (coffee, juice, toast). It would have been nice if the staff had tried to do something to offset the fact that we had to deal with so much noise in our room (they were not responsive the multiple times I talked to them).

Bottom line on Villa Kiin - stay here for the location, but do not stay in one of the budget rooms because of noise concerns, and keep in mind that the rooms/amenities are like a $40 hotel even though the charge may be higher.

  • Liked — beach location
  • Disliked — room decor and noise
  • Tips/Secrets — avoid budget rooms
  • Stayed December 2006, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank va-traveler-TRIP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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280 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (61)
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English first
vancouver, bc
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed June 14, 2006

I booked two cabanas at the Casa Maya in September, for December 26 for our party of 6. When we showed up at 8pm, exhausted and starving, the three kids at the front desk just looked at us and said they didn't have my reservation. I couldn't believe it! I'm not a newbie to Mexico or Isla Mujeres, and i'm not tough to please, but to lose a reservation for two cabanas for 6 people, 3 of them children, during the busiest week of the year, was intolerable. The fact that children were manning the desk eliminated any form of help for us to find accommodations. They use a spiral notebook to track their reservations, by drawing little boxes and filling in the reservation names for each cabana. I noted that "our" cabanas were filled with people that had the same last name as the owner's...hmmmm. It was a long, miserable night until my husband finally found a one-night room on the other side of town. I'm still mad. We come to Isla every year, and that was a bad experiment. In the future, I'll stick with the consistently wonderful, Maria del Mar.

  • Stayed December 2005
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank trinity1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Isla Mujeres hotels

Oregon
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 28, 2006

We just got back from staying on Isla at the Casa Maya . We loved it . We stayed in room 12 and it worked out great for a family of 4 . What a great location , on a wonderful beach . The Casa Maya has such a wonderful feeling of warmth . What a great place to relax and enjoy . Mr . Lima (owner) really went out of his way and he really cares about his guests . The staff was very helpful and kind . If you really enjoy a special place with character and a delightful ambiance this would be it . This is a smaller place which we really enjoyed . I was concerned at first about there not being a pool with having smaller children and I tend to enjoy having a pool . We did not miss having a pool at all . The beach is so close to the rooms and it is a perfect beach for everyone . ( it took us awhile to figure out the location of an outside shower, just ask ) ... We walked down the beach to find different eating establishments and we walked in to town . We ended up feeling so relaxed that we went to the local grocery store and bought groceries and ate on our wonderful patio often . We also had a table and 4 chairs and a refrige in our room . We took a big duffle with wheels to the super express grocery store and wheeled it back to the hotel with all our stuff .( much easier then the little plastic bags ) there are two kitchen areas to do some light cooking or microwaving . We had a kitchen right off our room . You also can store your stuff in the refrige in kitchen if you don't have one in your room.( We also took a fold down cooler with wheels). Taking a cab into town was 2 or 3 dollars depending on person . We rented a golf cart a few different times during our visit to do some exploring and that was fun . We rented right across the street from the gas station (next to ferry) for 55.00 for 24 hours . A word of caution when you get off the ferry or walk around downtown you may have people asking you if you want a golf cart . We told a gentleman we wanted one for 48 hours for 110.00 because the first place we rented was 65.00 for 24 hours so I figured it would be nice to get a little off the price . He said no problem we followed him for an hour looking for a golf cart( it was a busy week with Easter holiday) . We found a place and they said ok on 110.00 price I went to sign stuff and it wasn't the deal we talked about and it was higher . If it were me I would just find your own place to rent from and not go through anyone.t Enjoy your trip :)

  • Stayed April 2006
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank moonaround2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed April 27, 2006

We just returned from Casa Maya about a week ago and this is the second time we have stayed at this hotel. The first time, shortly after the hurricane, we had a better price of $55 per night for room 5. This time, we paid $120 a night for that room, which is pricey for what you get. It's a smallish room, shower curtain for a bathroom door, you do get soap, no shampoo, and the room did not have enough light. The accommodations are basic; this is not luxury here, and you must realize that so you will not be disappointed. If you need a hotel such as the Hilton, do not stay here. You are paying for the superb location right on the beach. The staff is fantastic---they are really nice, friendly, helpful. The maids did a great job of cleaning up. You really feel at home at Casa Maya. They pay great attention to detail in the way they set up all the hammocks on the property and the new shell decorations on the path. They have floats for you to use on their beach. There's a reading room and a TV in case of rain and a kitchen with a fridge where you can store your beer. Would I stay here again? Yes. Why? Again, it's the location. And the fantastic staff. I guess I have to accept that things are not as cheap as they used to be. By the way, you can pay in cash and get a slight discount.

  • Stayed April 2006
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
10 Thank DeobrahX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
58 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed April 14, 2006

We stayed at Casa Maya for 6 nights in March, 2006. We paid $69/night for room #20, which was the new building. This was a perfect place for families or those looking for some relaxation. There is no bar or restaurant, and while it is on North Beach, it is around the corner from the "hotel strip" on it's own private beach. No tv's, clocks, or phones in the rooms. Simple accomadations, with towels and soap, and beach towels upon request. There was snorkling gear to borrow at no charge, and a fabulous hammock garden to relax in. Mr. Lima obviously showed some attention to detail with the design of the hammock garden, shell-lined pathways, water baths at the foot of each doorway to wash the sand off your feet, and umbrellas in the closets in case of rain. It was a fair price for staying on the beach. Rooms were a bit noisy, but in all, a definite recommendation.
The hotel was within walking distance to town, and a fun thing to do is to rent a scooter or golf cart and check out the entire island.
Some good places to eat are Manana, which had fresh vegetarian food and great smoothies. Sunset Bar and Grill was a good place to go and watch the beautiful sunsets, sit at a table on the beach, and they had good drink specials. At Zazil-Ha, the hotel next door, we had a great dinner.
The bigger hotels, and restaurants in those hotels, took credit cards, but the majority of the places accepted cash only. No problem to pay with American dollars.
Isla Mujeres was a beautiful place, good culture, friendly people. Not a place to party, but a place to relax and enjoy the beauty and the people.

  • Stayed March 2006
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank jackieca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, OK
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed February 10, 2006

We originally booked a week here in February 2006 based on the reviews but ended up only staying one night.

Also, we travel outside the US about twice per year and are not that picky about rooms as a rule.

We booked late, so the only room available was the most expensive room at the hotel for $165 per night. This premium was supposed to be due to the beach view. In reality the beach view is ok, and would be great if not for the 140 room Avalon Reef club blocking everything except for a small lagoon. Only other complaint is that with the high winds, the grass roof was very noisy at night.

Objectively, Casa Maya has some of the least expensive rooms on Playa Norte in Isla Mujeres, but the room we stayed in was not worth $165 per night. In the $200 price range the Na Balam is probably a better bet and it is not situated in the shadow of a large 7 story hotel. Or in the $110 price range the Casitas Del Mar would be a good bet-I looked at their rooms, but they had limited availability.

In short, Casa Maya is a great bargain at $100 per night, but the $165 per night "beach view" room is a dissapointment.

It is a clean, simple place on an island not yet overrun with giant hotels and for some, that may be worth the admission.

  • Stayed February 2006
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
9 Thank TonyDTulsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed January 18, 2006

Casa Maya is located on a beautiful lagoon on the north end of Isla - there are hammocks, snorkels, sand, beach chairs, toys for the kids, a games room for the rare bad weather day, and a very knowledgable and friendly owner Sr.Lima. We stayed with our young family, and had a wonderful time. The kitchen was adequate for light cooking, which is really all I would want to do on holidays. We often left our bungalow door open with our son napping while we relaxed in a hammock in the garden - it was safe and peaceful. I saw another entry that stated some personal item was stolen, which surprises me since we often left sunglasses, etc lying around with no problems at all.
Town is about a 5 minute walk away. The restaurant across the street the Zazil-Ha is fantastic and the Casa Maya sells beer and snacks if you have run out. If you are a serious party-goer than this is not the place for you. If you are looking for a great place to relax and hang out, then I don't hesitate to recommend the Casa Maya.

Stayed January 2005
Helpful?
15 Thank MonkeyGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Villa Kiin

Property: Hotel Villa Kiin
Address: Calle Zazil Ha Num 129, Mz. 30 Lote 23 | Col Centro, Isla Mujeres 97000, Mexico (Formerly Casa Maya Hotel)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Beach Free Parking Spa
Hotel Style:
Ranked #13 of 34 B&Bs / Inns in Isla Mujeres
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Villa Kiin 2.5*
Number of rooms: 22
Official Description (provided by the hotel):
The casa Maya hotel in Isla Mujeres was developed by owner señor Jose Lima as a Mayan town with its palm thatched bungalows around a coconut palm garden and 100 yards of beachfront. It has 22 rooms and offers a very Mexican, very Mayan atmosphere. It has a wide collection of reproductions of the best Mexican painters like Diego Rivera and his wife Frida Kahlo, a large collection of books about Mexican art, architecture, Mayan culture and history and señor Lima has now converted his hotel into a bed and breakfast hotel on the beach ... more   less 
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