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“Horrible!”
Review of Hotel Bucaneros

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Hotel Bucaneros
Ranked #10 of 37 Hotels in Isla Mujeres
Certificate of Excellence
haifa
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Horrible!”
Reviewed September 28, 2012 via mobile

We are sorry to say, that our expirience of this hotel was very bad. We arrived to the hotel after good reviews on tripadvisor, and were very disappointed. The hotel's location is bad for couples or just not teenagers, because it is on the middle of the main street, and the windows are worth to nothing in terms of noise. On top of it there were constructions going on right next to our room, until 1 AM, so we couldn't even talk to each other, not to mention to sleep.
The center location is not relevant in Isla Mujeres, since it is such small.
Eventually we left after only one night even though we had two reserved, the lady at the front desk didn't mind at all that we are leaving early and wouldn't even talked about refund, however after contacting booking.com we did recieve a message from the hotel saying they are sorry, and that they will refund us.
So if your not young noisy group i guess this is not the place for you.

Stayed September 2012, traveled as a couple
Helpful?
4 Thank gili s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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342 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
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English first
Brussels, Belgium
Level 4 Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 20, 2012

one of 2 hotels in the same price range we stayed in Mujeres and there was no comparison. This one was clean, modern AC and great location. Best value for little money. The room is a bit small though.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank floxer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed September 14, 2012 via mobile

We stayed for 2 nights, but would have only stayed for 1 if we hadn't prepaid. We got room number 100. We got it for the balcony, which turned out to overlook the main tourist street, and so was very noisy until midnight. The showers were cold. The wifi was very spotty.
You are right on the tourist strip, which means you get hassled every time you step out. We came because we'd heard island mujeres was very quiet, but that's not the case here. You need to stay on the south side of the island for that.

On the plus side, you are very close to the beach, all the shops you might need, the restaurants and the tour operators.

I'd find somewhere else next time, for the price.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kiwicritic28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Level 5 Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed September 4, 2012

The hotel is about four blocks from the ferry terminal on Hildago-a pedestrian street. The host was quite plesant and I think this place is likely always booked in advance in high season. The room was small but quiet, spotless, with excellent water pressure and the luxury of a hair dryer. The location was so easy for getting to early morning tours, the beach, and eating. I had a few great nights of sleep here. There is also a breakfast included but that doesn't start until 8:30.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank soulrebel23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerrville, Texas, United States
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 1, 2012

I have just booked 21 days at Hotel Bucaneros. This is our third year at Hotel Bucaneros, and hope for many more. The staff at the Hotel are so friendly, and they make you feel at home. The Hotel is located in the heart of Isla Mujeres' north beach area, and right in the middle of all of the action. Our only mistake last year was that we stayed at Hotel Bucaneros the first half of our vacation, and tried a different Hotel for the second half. Mistake, Big Mistake. This will not happen again.
The management of the Hotel is very honest, and you never have to worry about your reservations. The Hotel is a refreshing experience, and a wonderful oasis. First rate in my book.

  • Stayed February 2012, traveled as a couple
    • Value
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Helpful?
4 Thank Randall S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 26, 2012

Even though Hotel Buchaneros is in the center of activity on one of the busiest streets on isla Mujeres, it's quiet, airconditioned rooms offered a soothing respite from the heat of Mexico in July. They offer breakfst with their rooms, and although we were unable to try it out because our dive charter left before the dining opened at 0830, the small fridge in the room made uit convenient to keep cold beverages handy. The rooms were clean, the staff very pleasant and the free wi-fi very much appreciated.
We were half a block from the nearest dive shop and only steps away from a vast variety of dining choices.The economy lead us to think we were sacrificing quality....not so with Hotel Buchaneros. We will be back, of that there is no doubt and we have already recommended it to all of our friends!

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank rcisobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 25, 2012

My friends and I have stayed at many hotels on Isla Mujeres over the years, and all things considered, Hotel Bucaneros is our favorite. The rooms are quaint, comfortable, clean, and safe. The A/C is cold, and the water is hot (which cannot be said of some hotels on Isla). The staff is unbelievably friendly, accommodating, and helpful. The hotel's location is extremely convenient. Their restaurant-cantina is delicious, inexpensive, and has everything (seafood, Mexican, Italian, American, and traditional Mayan dishes), so we go there again and again. Writing this review makes me want to return to Isla and Bucaneros!

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank CJ W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bucaneros

Property: Hotel Bucaneros
Address: Calle Hidalgo # 11 | Manzana 14, Super Manzana 01, Isla Mujeres 77440, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #10 of 37 Hotels in Isla Mujeres
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Bucaneros 3*
Number of rooms: 17
Official Description (provided by the hotel):
In the heart of downtown Isla Mujeres on Avenida Hidalgo, the main pedestrian street, lies the Bucaneros Hotel & Suites. The hotel was created in 1989 by Mrs. Hilda Pérez Villalba, since then, this family run business offers which started with 4 rooms, (now has 17 enchanting rooms), all nicely decorated in a relaxing caribbean style & colours which will help you feel your vacation come true. You will be only 8 walking minutes away from the turquoise waters and white sands of famous North Beach. You'll have the best location on the island, very close to all shops, restaurants, cafés, internets, pharmacies, supermarket, mainsquare, jewelries, etc... A personal and professional attention from the owner family is most important to us to make you feel safe, appreciated and at home on Isla Mujeres. ... more   less 
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Also Known As:
Bucaneros Hotel Isla Mujeres
Bucaneros Isla Mujeres

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