My husband and I stayed at Villa La Bella for 8 wonderful nights in Palapa 1 and our friends in Palapa 2. Right from our initial greeting Curtis and Ashley did something every day that made us feel special and was like no other place we have ever stayed. Besides the beauty and the decor which is second to none. Curtis and Ashley make sure you have the best experience at thier villa and on the island. They both greet you, while staff take your luggage to your room and then Curtis takes you to your room. Most places check you in, give you a key, someone might take your luggage for you but the owner doesn't escort you to your room, show
you the features and see that everything is o.k. Curtis made us feel right at home by doing this and Ashley pointed out that there are blankets in the closet to lay with on the outdoor beds at night and watch the stars.
The next morning at breakfast and every morning Ashley makes the ladies feel special with a good morning and how are you today and a flower in your hair. Can i get you anything today? do you need anything? Curtis makes amazing food. He doesn't call himself a chef but he serves a five star meal. And we can't leave out the staff who deliver it in a timely and friendly manner. You are encouraged to fill up your water jug from your room with the purified water tap at the table and bar area for guests anytime. The maids will also do it for you while cleaning your room. In most places they leave you bottled water you have to pay for each day.
We picked up our golf cart and the place was painting bumpers. My husband got paint on the back of his shorts that we didn't notice and transfered it to the seat of the cart. Ashley was right there offering things to help remove the paint and get it out of my husbands shorts including a bottle of her own nail polish remover and then went to the rental place on our behalf to talk to them about us not being charged for damage to the seat.
The rest of our days were carefee. There are more than enough lounges with very comfy pads and beds and chairs to sit in for sun tanning as well as shade ones. Patrons can come in to the bar area and order drinks but it is very clear they can't come into the pool area or where the hammock and lounges are. Ashley came by every afternoon when i was sitting on a lounge and made sure that nobody from the bar area was a bother to me and nobody ever was. The bar patrons are also made welcome with Ashley and Curtis visiting tables as well. The staff and Ashley will come around with a cold face cloth from the freezer that is slightly scented in the afternoon so you can hold it on your face and neck and this feels like heaven.
I also thought one day that i may have developed Strep Throat and said so to Ashley right away she asked if i wanted her to call the Dr. they use. I thought wow what personal service. I really felt cared for.
We let Curtis know one evening we wouldn't be there for breakfast the next morning as the 4 of us were going snorkling and diving early. I ended up staying behind with my sore throat and the other 3 got back after breakfast had just wrapped up but Curtis knew they were hungry and being the professional he is always cooks for the amount of people staying no matter who says they are not going to be there just in case things change. He offered to go back in the kitchen and give my husband and our friends breakfast. He did not have to do that and we were very grateful to Curtis and his staff.
The special way we and all guests are treated at Villa will have me going back time and again. Our last day was one i will never forget and really speaks to what Ashley and Curtis have over all other hosts. All guests need to check out by 11am. At breakfast Ashley approached us by saying i know this is your last day but you are still on holidays i will have your cab here when you need to go but until then make sure you keep your beach towels and your beach bag and enjoy your time remember you are still on vacation and you let me know if you need anything else at all. We stowed our bags and filled a cooler Ashley let us use with the beer left over from our fridge and really truly enjoyed our last hours before our cab came at 2:30pm. I have stayed at other places and when you check out it feels like it is time to go but not here you are made to feel like not only can you but you should take that time to soak up every last bit of your vacation time and only leave when you have to. Our last day was one of the most enjoyable and when it was time to go we changed and said our goodbyes to Ashley and Curtis, got in the cab and as we drove away they stood there arm in arm on the sidewalk watching us until we were out of sight. I had seen Ashley and Curtis do this when other guests left but when we left it touched me so much i could not help but cry this couple not only gave us an unforgettable 8 days at thier Villa but they touched us with thier own tenderness and passion for what they do.
Thank-you Curtis and Ashley cheers!
- Official Description (provided by the hotel):
- Oceanfront bed and breakfast with only 6 guest rooms for single or double adult occupancy in a peaceful environment overlooking the turquoise waters of the Caribbean. Enjoy relaxing in the outdoor fresh-water pool or in the circular lounging pool, read a book or take a siesta in a hammock, fall asleep on one of the pool side beds or cushioned lounge chairs. Enjoy made-from-scratch drinks or "beer so cold it'll make your teeth hurt" at the swing bar open daily until "last call" at 9:30 PM. Free wifi in our unique open-air living room and a library with a great selection of books, games, cards and DVDs. Ocean and pool views from every room. A king sized bed with quality linens ensure a relaxing night's sleep and a private bathroom in each room with real conch shell shower head provides an amazing tropical feel. For comfort and convenience, each room has a ceiling fan, mini fridge, personal safe and daily housekeeping. Bungalows and Honeymoon Suite have AC. Each of the 2 second floor palapa suites have a hanging bed and are cooled naturally by the Caribbean breeze. Delicious complimentary breakfast served oceanside daily from 8:30- 10 AM. ... more less
- Also Known As:
- Villa La Bella Hotel Isla Mujeres