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“A great experience tainted”

Dolphin Discovery Isla Mujeres
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Cancun Combo: Chichen Itza Tour plus Isla Mujeres Catamaran Sail with Snorkeling
Certificate of Excellence
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Owner description: Dolphin Discovery Isla Mujeres invites you to live the dream of swimming with dolphins, manatees and sea lions in paradise! Located just a short ferry trip from Cancun, Dolphin Discovery Isla Mujeres brings you the chance to interact with our family of marine mammals in a natural ocean environment. We have programs for all ages, family-friendly experiences that you will never forget!
Useful Information: Activities for older children
Reviewed April 19, 2013

We had a wonderful hour with the dolphins on the Royal experience - we recommend this over the cheaper option. Trainers are professional and dolphins appear to be extremely well looked after. The scramble to return the life jackets, change and return your locker key means very little time to review your pictures before boarding the boat to the Garaffon. The price of the pictures are extortionate - $100 for 2 people. What a shame to see so many people who would like to buy them being turned off (there is an option of 1 for $25) left a little sour taste with us to be held ransome like that. Be aware that you will need to pay this if you want pictures.

1  Thank Ruburger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"royal swim"
in 142 reviews
"sea lions"
in 117 reviews
"foot push"
in 109 reviews
"dolphin discovery"
in 323 reviews
"once in a lifetime"
in 65 reviews
"vip package"
in 52 reviews
"photo package"
in 32 reviews
"amazing experience"
in 64 reviews
"dorsal tow"
in 18 reviews
"photo prices"
in 15 reviews
"swim adventure"
in 15 reviews
"buffet lunch"
in 35 reviews
"free drinks"
in 19 reviews
"bucket list"
in 40 reviews
"take pictures"
in 40 reviews
"life jackets"
in 34 reviews
"ferry ride"
in 29 reviews

1,012 - 1,016 of 2,178 reviews

Reviewed April 18, 2013

Take the time and spend the money, it is a lifetime experience!
Any package is worth it just to be with the dolphins, you also get full use of the pools and free buffet with the price of admission.

1  Thank jimmcma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2013

I had always wanted to swim with dolphins, and this ended up being a wonderful venue for it. We got a lot of "dolphin time," and I felt it was well worth while.

The trainer did a great job with all of us, and we all had an amazing time there. I would definitely go back.

Thank GigiP_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2013

You get an hour in the ocean with the Dolphins with alot of hands on interaction. Kiss on the nose, Kiss on the cheek, dancing, spinning circles, holding, pushed in the air by your feet, pulled through the water etc. You learn alot about the dolphin that the trainer will tell you.

Thank kkluver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 14, 2013

The ferry ride going to the island was very bumpy and made my stomach a little unsettled, but once I got off and after 5 minutes I was okay. The dolphin discovery seems to be organized, you get a locker to put your belongings in and there are restrooms and outside showers to rinse off the salt water after your swim. There is a building, which you will find a gift shop, an area to view your pics and pay for your pics. Our photographer took my husband and I along with a small group of people to the area where we would be in the water with the dolphins. As you enter the water it is pretty cold since it is the ocean and be careful walking down the stairs it is very slippery and hurts your feet. The trainer introduces himself and talks to you about what your going to expect and using different hand signals and body positions. The platform that you stand on is hard to stand and I found myself falling back and would have to grab on to the fence that was behind us. When it is not your turn to be interacting with the dolphins, you have to stand back so you are not in someone else's picture.

There were about 8 people in our group so everyone gets a turn to do a couple of things with the dolphins so be patient and know that you will be in the water for almost an hour, but the water doesn't seem to bother you after awhile and it is a lot of fun, and you find yourself cheering on the other people in your group. Our dolphins were the oldest ones there, and unfortunately we had one named Helen that was unpredictable and didn't always listen to our trainer Carlos. At the end we were hoping Carlos was going to have them perform for us, but he didn't so that was a slight disappointment. We noticed that the people next to us had their trainer have the dolphins perform. When it's over you walk back to the lockers, shower and dry off. Make sure you take your own towels, they do not provide ones for you. When you go inside to look at your pics, be prepared to pay. They charge $100.00 for a cd of 50 or so pics, and for an extra $35.00 you can get a bound hard cover book with 28 of your pics. That is what we got, although pricey we felt it was well worth it!

Overall it was a very fun first time experience, and my husband and I enjoyed getting up close and personal with these lovable and smart sea creatures.They are so soft and it was a lot of fun to swim with them :)

2  Thank Kim9702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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