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“Delightful Susrprise”

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WorldMark Isla Mujeres
Ranked #18 of 37 Hotels in Isla Mujeres
Certificate of Excellence
Reviewed May 10, 2014

I did not realize this was actually an exchange. I paid for 3 nights before going to The Reef,
(Old Avalon). Everyone I talked to there were owners. This is a very nice small complex on the lagoon waterways, lots of boats and docks. Very Very clean with a nice walk and Iguana's every where.
Location quite, well kept and maintained. Has nice small pool bar. Service was good, polite, helpful and friendly. Golf car is a must but not that far from main village (but a long long walk).
Isla Mujeres is really a fun small island 20 minute ferry ride from Cancun. We have been several times to the island, shops and food court are a delight. The people truly welcome you and are very glad you come to visit. Through our several visits we have gained some wonderful friends that beam with gladness when they see us come back and they acturally remember us.
We spent 13 days our last visit and will return in February and will return. Want details, mail us.

Room Tip: Stay away from Prisma Cart rentals. For exchanges look other than the Old AVALON, Now called the R...
  • Stayed: February 2014, traveled as a couple
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2  Thank RodneyRobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 - 69 of 215 reviews

Reviewed April 11, 2014

We spent a marvelous week in this hotel. We were pleasantly surprised by the location: in the Marina, close to downtown but away from the noise and the drinking parties and with several choices of restaurants just a few steps outside.
The pool is very nice and has a swim-to bar. The food served there is not very good...unfortunately....
The service is good and the personnel very kind and helpful.

The hotel must have been more active some years ago. For example, there is no restaurant in the hotel but clearly there must have been one several years ago as you can see a now empty dinning area. Also, the grounds are very well maintained around the rooms and the pool but if you look further you notice some deteriorated areas which have not been utilized in years.

  • Stayed: April 2014, traveled as a couple
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Thank Alessandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2014

The property is well maintained. The rooms are spacious (6 people in our room if needed). The entire staff was kind and helpful. The pool is big and has a swim up bar. There is no restaurant on property, although it is big enough for one. The pool bar does have a limited menu which was fine in a pinch. This hotel is in middle of the island, but you can walk to town.
The down side is the pool bar is not run by the hotel, so you have to have 2 different credit lines opened. One for the hotel, and one for the pool bar. There were two days that we got drinks from the pool bar (the drinks are good) and the credit machine was not working. We had to go back to the room to get cash for the bill.

  • Stayed: March 2014, traveled with friends
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1  Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2014

I was there with 2 of my children. Not enough room for all of us. Was suppose to get a kitchen never did. I asked for a microwave and they never got back to me. The toilet kept getting plugged up even the neighbors did too. There hambergers there were terrible.
Very dissappointed in place. Will never return to this hotel again.

Room Tip: Get another hotel.
Stayed: March 2014, traveled with family
Thank Diane O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2014

The grounds of the hotel are beautiful and the rooms are spacious and comfortable. The location is also excellent as it is away from the crowds of Playa Norte yet close to very good restaurants. The front desk staff were also very helpful and friendly. The pool is very large and great for sun-tanning. The bar staff, however, leave a lot to be desired. For breakfast they are extremely slow and the food came cold. Throughout the day the pool bar staff are less than friendly and the drinks are suspiciously light in taste. The rooms were clean but not the highest standard I have seen. At night, you are constantly woken by yowling cats; I do not understand why the night security staff allow them to roam through the hotel grounds making so much noise. We had a good stay but this is just a hotel, not a resort.

  • Stayed: March 2014, traveled as a couple
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1  Thank Weerobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2014

My wife and I stayed at the Villa Vera for two wonderful weeks. I think next time it will be three! Victor, the manager, and his staff went out of their way to make sure you got the room you wanted. The bell men would check on you during the day to see if you needed anything. Thank you Raul! Housekeeping made sure the room was spotless and did towel cha rectors every day. Martha you and your people are great! If you want loud music and activities around the pool go to Cancun or Playa del Carmein. This hotel is for relaxation!

Stayed: March 2014, traveled as a couple
3  Thank PonchoAdelita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 10, 2014

I almost didn't give this property a review because I didn't want to share this Gem. We spent a week here & everything was perfect! We had a villa that had 2 floors & it was just amazing. You step out our front door & the beautiful pool was just steps away. Or we just sat on our terrace which was on the main floor and relaxed & talked to neighbors. This place is small & quaint, very east to relax here. You can walk to the grocery store & alot of fabulous restaurants feeling very safe. Everyone is quite friendly and helpful. We're for sure going back next year & spending 2 weeks instead of just 1...it was that great!!!

Room Tip: If you can, get a Villa. Otherwise I saw some suites & they looked fine too, just not a full ki...
  • Stayed: February 2014, traveled as a couple
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1  Thank Pinkie24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about WorldMark Isla Mujeres

Address: Puerto de Abrigo | Laguna Macax, Isla Mujeres 77400, Mexico (Formerly Villa Vera Puerto Isla Mujeres)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Spa Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Isla Mujeres
#6 Spa Hotel in Isla Mujeres
Price Range: $183 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — WorldMark Isla Mujeres 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Escape to the secluded island of Isla Mujeres just a 20 minute ferry ride from Cancun. Relax in spacious suites with whirlpool tubs and enjoy the gorgeous views from balconies overlooking a tropical paradise. The resort offers marina access, an outdoor pool with swim-up bar and a children's pool, a restaurant and bar, golf cart rental, complimentary bicycle rental, 24 hour front desk, room service, laundry service, and a supervised children's activities program. ... more   less 
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Also Known As:
Villa Vera Puerto Isla Mujeres Hotel Isla Mujeres
Hotel Vera Puerto Isla Mujeres
Resort Vera Puerto Isla Mujeres

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