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“Many Other Good Hotels on North Beach”

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Chichi's 'n Charlies
Reviewed December 30, 2011

Chi Chi Charlie’s is a true hard core travelers dive hotel. The only real redeeming quality is the proximity to the ocean. The rooms are simple with absolutely no amenities. If you decide to spend the money bring all your own soap etc.
I reserved a room for a friend for a week and paid upfront for three nights. I personally gave cash to Benito the manager. My friends notified me twelve days prior, I sent an email through the hotels web site notifying Benito on the cancelation. When I arrived he claimed he did not receive the email. Yet, he showed me how he received others emails. The only explanation, he deleted my cancelation notification.
We had friends visiting from Cancun three days into our trip I asked Benito if they could have the room for that night. He said he had people that were coming and were staying for four days and were paying a much higher rate than me. He said if they showed up he would refund money. Long story short he only wanted me to take the room for one night in LOW SEASON (Hurricane Season)
Long story short do not give this hotel a cash deposit. In fact I would not give them any deposit of any kind. They do not play by the same rules or have ethics similar to other hotels along the same stretch of beach on the North end. These other hotels have all the amenities, pool, shampoo, soap, towels etc.

  • Stayed: November 2011, traveled with friends
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5  Thank Krik B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 - 55 of 73 reviews

Reviewed September 20, 2011

This is are second time my wife an I have stayed here.Benito is great all ways doing what ever it takes to make your stay a great one.Very clean rooms and what a view,great beach ,bar .Right next to sunset grill yum.Thank again Benito an staff.

  • Stayed: September 2011, traveled as a couple
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1  Thank vincebc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2011

We stayed here for a week and it was so nice. The location can't be better: directly at Playa North!
It is not an excessive place like the huge hotels packed with people who don't want to see something else of Mexico than a pool and sun ;-)
It is a basic accommodation, it's clean, airconditioned (you really need!). Enjoy the sunsets from the beach or balcony and go for good meals with the money you save with staying in this place!
The owner Benito is really friendly like all staff. The rooms come with free use of beach beds and parasols.
Service: i found hairs between the sheets when we arrived (we didn't book in advance). I reported this and they immediately cleaned the room and placed clean sheets. They cleaned the room every day and even gave us clean sheets halfway our stay.

  • Stayed: August 2011, traveled as a couple
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1  Thank Maaike82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2011

Benito and his crew are wonderful, the price is right, and the location simply cannot be beat. If you are looking for large and fancy, this is NOT your place. If you are looking for small, friendly, comfy and clean, and 30 meters or less to the super beach of Isla de Mujeres, sign on! We are so unable to leave we are booking 4 more nights and flying home, cutting a stop from our trip. Too good to be true. Free umbrellas and loungers while staying here, free use of kayaks, free water refills, wifi (stutters sometimes, but I am using it to write this). A good restaurant. TV but not a lot to watch or good reason to watch it. Small, but now here I cannot imagine staying elsewhere unless it is full. So please don't stay here...when I am coming to town. Otherwise, you would be a fool not to check this one out.

  • Stayed: July 2011, traveled with friends
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1  Thank KiowaVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 days ago
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Room Tip: Las habitaciones hacia el mar tienen una vista espectacular, es mejor que no estén en planta baja po...
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  • Stayed: January 2018, traveled with family
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Thank Jorge R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos C, Director de Relaciones con Clientes at Chichi's 'n Charlies, responded to this reviewResponded 3 days ago
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Report response as inappropriate
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Reviewed November 26, 2017
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  • Stayed: November 2017, traveled as a couple
    • Sleep Quality
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Thank Martinquee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2017 via mobile
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Stayed: March 2017, traveled as a couple
Thank Ceci A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chichi's 'n Charlies

Address: Av Rueda Medina no 50, Playa Norte, Isla Mujeres, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Hotel Style:
Ranked #35 of 41 Specialty Lodging in Isla Mujeres
Price Range: $84 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chichi's 'n Charlies 2.5*
Number of rooms: 7
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