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“The rooms are OLD - good for the price”

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Playa La Media Luna Hotel
Ranked #6 of 38 Isla Mujeres B&B and Inns
Calgary, Canada
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“The rooms are OLD - good for the price”
Reviewed May 13, 2013

Stayed at this hotel last year. The rooms were very old. I'd recommend staying here for the price but don't expect too much.

The private beach was great. Don't expect to swim here though as there are a lot of rocks and coral and sharp things... The pool was great and was cleaned pretty well while we were there twice.

The AC units are very loud. Choose a room on the upper levels with a balcony. The breeze is nice. My friends were on the main floor and had a terrible AC unit.

The breakfast was terrible. I couldn't even drink the coffee.

The staff were acceptable. The guard on duty at night was sleeping all the time. Also, if you arrive later than 11pm the gate closes and you must show your ticket to get in. I like this but if the guard is sleeping then you just go around back and you get to the pool and into the hotel. hah... (I've heard of some trouble getting in late if you lost your ticket somewhere but we just bypassed the front door and never had any trouble.)

Room Tip: Upper level rooms are the best. Make sure your AC unit works before you accept the room.
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  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank JulieLongfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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444 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
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English first
New York City, NY
Level 6 Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed May 12, 2013

The hotel lobby and pool areas are very nice and offer stunning views of the ocean. Pool is fairly clean. Bartender is not always available, but it wasn't a big deal for us this time. There was a nice little front porch, with a hammock, which I was not able to use, due to lack of time. Great views from the porch. Location was excellent, as the main street with bars and restaurants was only a 5 minute walk away.
The room however, left a lot to be desired. The shower floor could use some grout cleaner. The A/C was extremely noisy. It literally sounded like a small lawn mower and this was a HUGE issue for my wife who is a light sleeper. had to use the ceiling fan, but then the room would become humid. We had to raise the TV volume substantially, to overcome the A/C noise.
The breakfast included with the room was very underwhelming. Only offered coffee, juices and some fruit. We had to go out for breakfast each morning. As we approached the hotel, we saw a sign stating $35 / night. See picture. We paid about $102 per night. Would have been a fairer value at $50-60.
Internet only works in the lobby and it seemed slow.
We used Ciros gold carts with no issues.

Room Tip: We had room 1. Even though the views were nice, try another room if possible.
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  • Stayed May 2013, traveled as a couple
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Helpful?
3 Thank pilozm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 7, 2013

great hotel for price, ocean view and great pool. Do not use ciros for golf cart, they will try the "scratch scam" on you. After returning the cart an employee starting pointing at scratches as if I had caused them. I remained firm that I had not caused them and utimately was not charged. They actually lost buisness as I would have used them two days later, instead I used coco's and they did not try the scam.

Room Tip: all standard and king have porch or balcony with ocean and pool view
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  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank 892hunter63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 7, 2013

We love this boutique hotel on Isla Mujeres! It is right on the beach and is a great place for a great price. This hotel is tucked away down a quiet street but is still very close ( 5 minute walk) to the main streets with restaraunts and bars. Staff are very friendly and helpful when it comes to renting golf carts and making special arrangments for massages, tours etc. Great low key and relaxing vacation spot!!

  • Stayed July 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank bariw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corpus Christi, Texas
Level 2 Contributor
9 reviews
Reviewed May 5, 2013

Rooms available vary significantly. We had a beautiful suite on one of the upper levels complete with small sitting room (futon) and chair. The balcony/patio is huge with two lounge chairs and a large jetted tub (takes a while to fill). View from balcony is beautiful, peace. Sunrises are very nice. Room was very clean. Simple breakfast with toast, cereal and fruits. Staff extremely helpful with recommending restaurants and activities. On a previous stay we had a regular room which has a nice balcony with hammock. Hotel is small and even when full doesn't fill crowded. Location is convenient to beach and main street. AC is loud, but we turned it off at night and open the door and listened to the ocean.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Vouray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 22, 2013

Perfect spot for someone like me who wants to be able to walk out to door to water and a great view; the well kept pool steps from most rooms is an added bonus. Simple rooms, AC a bit loud but ocean breeze negated need for its use all but one night. Breakfast basic but fine...healthy options like cereal and peanut butter for whole wheat toast. Good coffee. Front desk staff just OK, did not seem overly friendly or eager to give us tips or directions. Took us a day or two to figure out that drinks could be ordered from small bar, food from close by restaurant. There was a room robbery while we were there....that happens everywhere and after getting sloppy on recent trips we were took it as a wake up call, a reminder of the need to put all the important items in the safe immediately upon arrival. No reflection on hotel, just a wake up call. We would definitely stay there again because of the quiet location. This is a more adult spot, not a lot of kids in the pool, a very quiet vibe. Lots of European guests make for good conversations.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adventurousUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 15, 2013

We have stayed here for a couple of nights and enjoyed our own little veranda and the convenience of having a bar fridge was great as well. room was lovely and inviting. If I had to say anything it would be that maybe the air conditioner was way too noisy and the bathroom could do with a bit of a facelift around shower area in room 17... but nothing major... thoroughly enjoyed and would def come back. staff were great.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CindyAussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Playa La Media Luna Hotel

Property: Playa La Media Luna Hotel
Address: Smz 1 Seccion Rocas, Lotes 9 y 10, Punta Norte, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
Ranked #6 of 38 B&Bs / Inns in Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Playa La Media Luna Hotel 3*
Number of rooms: 24
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