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Playa La Media Luna Hotel
Ranked #6 of 39 Isla Mujeres B&B and Inns
Reviewed February 19, 2012

Wonderful hotel & services! We recently had our wedding here & the whole experience was more than we could have ever hoped for! The hotel & services come highly recommended whatever the occasion (: We will definitely be coming back!!!

  • Stayed: February 2012
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Thank Kate00014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 - 247 of 455 reviews

Reviewed February 19, 2012

We have been traveling to Isla for years. I have always wanted to stay at Media Luna. This time, the last part of our trip we stayed there. The hotel was and is.. awesome. They lock the doors at 10pm for security and you have a wrist band to get the guard to let you in. One small problem.. if you get your purse taken by the bandito's on a moped (as happened to us) or you just happen to lose your key.. The guard does not speak English, very little Spanish, can't read anything or even use the phone to call for help. After 2 hours of trying to get into our hotel, with the help of a student from the Hostel that spoke excellant Spanish, and then finally the policeman who dialed the phone for the gurard was someone finally contacted to let us into our room. The guard would only say come back tommorrow at 7am. He is Mayen and I guess that is a different language. Very frustrating. And management's comment the next day only sorry, we will fix the problem. Would have appreciated a little something for our major ordal. Anyway.. It is a lovely hotel.. Hopefully we are their first for this experience and they will fix it.

Room Tip: The rooms on 2nd level have a better view and a little less sand. We stayed in both. Prefer the uppe...
  • Stayed: February 2012, traveled with friends
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3  Thank T b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2012

Excellent hotel. Very quiet and relaxing. Close to central Isla Mujeres, but far enough so it is quiet. Beautiful beach close to hotel. Beds are extremely comfy and the rooms are very clean. Most guests seem to be Canadian or American. Staff are excellent. I would highly recommend this hotel to any one who wants a nice quiet getaway!

Room Tip: All rooms are great except for the rustic rooms. you get what you pay for.
  • Stayed: January 2012, traveled as a couple
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Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2012

A lot of the reviews previous seemed bent on trashing this awesome hotel for very minor incidents. It's a hotel, people, of course there's bound to be maintenance issues. As for the guy who was "charged and extra day" read your contract before you stay at a hotel as many of them do have very clearly stated cancelation policies regardless of your poor timing.

I stayed here with my girlfriend on a couples x-mas getaway and the hotel was perfect. The staff was always available and friendly at all hours, they fixed a maintenance issue while we were out of the room as to not disturb us. We stayed in 2 different rooms, the king and the jacuzzi room. Both were clean and peaceful. It was centrally located to both Playa Norte and the main shopping strip so no complaints on that end. Overall it was a good experience and I can't wait to return next year.

Room Tip: The King rooms will suffice if your not planning on hibernating in your room all vaycay. Be warned...
  • Stayed: December 2011, traveled as a couple
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Thank Shane42704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2012

Our 5-day stay at Playa La Media Luna was a wonderful experience. The hotel is positioned on a beautiful, smaller, beach. It is conveniently located a walking distance from the main street, as well as the Playa Norte, yet private enough to enable its guests to enjoy a restful atmosphere. The rooms are upkept daily and very clean. Staff are very pleasant :) Breakfast offered was sufficient and fresh.
Overall, Playa La Media Luna is the place to stay if you are looking for comfort, beauty, and convenience. I hope to visit again soon!

  • Stayed: December 2011, traveled with friends
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2  Thank alma_dizdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2012

I just got back from 3 days fishing and 4 nights at the Media Luna Hotel. The hotel was very nice, exceptionally clean with an awesome ocean front setting. The staff was very friendly and courteous at all times. My family enjoyed their stay and the fishing on the Keen M which is operated by the same family as the hotel was "SPECTACULAR" .

Room Tip: the ocean view King Suite are a great value with an awesome setting.
  • Stayed: January 2012, traveled with family
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1  Thank hjmfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2012

The Private terrace with jacuzzi was good & had a lovely view (sun loungers need replacing - uncomfortable) bottle of sparkling wine for NYE arrival was a nice touch but generally service wasn't good, staff were disinterested & breakfast was poor.

  • Stayed: December 2011
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Thank 190,267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Playa La Media Luna Hotel

Address: Smz 1 Seccion Rocas, Lotes 9 y 10, Punta Norte, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
Ranked #6 of 39 B&Bs / Inns in Isla Mujeres
Price Range: $108 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Playa La Media Luna Hotel 3*
Number of rooms: 24
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