We spent a week here, recently, and really liked the place. I can see why it's called the best or nicest hotel on the island. Really the only down side is the location -- which can be a plus, if you don't want to be around the other action centers on the island.
The island is small, so if you get tired of eating north italian cuisine at the hotel restaurant (it is quite good, but has limited vegetarian options, you can head in to town for 80 pesos by taxi, and get there is about 15 mins.
The beach is nice, exclusive to the hotel, and the pools are quality. Service is friendly and satisfactory throughout.
A few things to be aware of: renting anything via the hotel entails the usual "premium" of such places, but it's a bit more than you might think, eg, 30% adder to rent a golf cart for 24 hours from the hotel, versus any of the places in town. Heck for $75USD plus the 11% hotel charge, you can almost rent a golf cart for twice as long from a place in town. And of course, since a taxi ride between the two most distant points on the island is just 100 pesos or less, you an do 8 taxi rides per day for cheaper than renting a golf car at the hotel, including tips.
They DO have a nice water taxi yacht to take you to and from the mainland, but it's not always functional. We reserved space to and from the airport via their handy transfers service... but on the check out day, the yacht was not working, so they sent us in a taxi to the public ferry, which was a little disconcerting -- they covered the cost, but of course it's cheaper that the private service, there is less help with your luggage, etc.
Breakfasts are included and were consistently good -- and they were able and willing to make small modifications (regular toast instead of french toast, cappucino instead of coffee, etc) without much fuss. Exchange rates, if you have US dollars cash, at the hotel are competitive, which was refreshing, but if you need an ATM, you have to go down the street to the dolphin prison, with a special pass from the hotel. Not a deal breaker, but something to be aware of if you happen to be in a hurry.
We would return.
- Official Description (provided by the hotel):
- Coveted Isla Mujeres small luxury beach hotel featuring only 35 beautiful ocean view Suites; award-winning cuisine at Casa Rolandi Restaurant; a private beach, world class service & amenities, a 5-star Thalasso Spa & its own 42-ft private luxury Yacht. ... more less
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- Also Known As:
- Rolandi Hotel Isla Mujeres
- Villa Rolandi
- Rolandi Isla Mujeres