The room on the ground floor was big but the decoration was really old-fashioned and ugly and the room smelled of very strong chemical cleaning products. At check-in we were made to sign separately for each item we received (remote control for the TV, key for safety box, beach towels) which is rather inefficient and not customer-friendly. The patio was nice but the swimming pool was rather dirty. Continental breakfast was included in the price but it was a big disappointment! it was only a cup of coffee, 2 slices of toast and a diluted tetrapak orange juice! When I asked to have some milk they told me that I had to pay it separately!! Wifi is only available at the bar across the street. The location was nice though, right in front of the beach.
So for the price we paid I was expecting a bit more.
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- Also Known As:
- Cabanas Maria Del Mar Hotel Isla Mujeres