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“Not great at all”

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Hotel Posada Del Mar
Reviewed March 17, 2011

Me and my husband stayed here the first week of March 2011. I have to admit, the location was excellent, but that's about the only excellent thing. The bed and pillows in the rooms are hard as a rock...I didn't sleep well all week long. Got up for breakfast to cold white toast, bad fruit and coffee that didn't get served till 7:15am. Then you have to get a stupid little ticket from the guy at the front desk that don't speak english. I didn't find any pleasant staff except for the maids...they did put cute little towel decorations on your bed every day. We had a refrigerator in our room but no coffee pot. Don't get up early wanting coffee because you don't get it till 7:15. They do give you beach towels which is nice, but one day I had to wait an hour for one. We never ate at the restaurant for lunch or dinner because I felt if breakfast was that bad, who wants to eat anything else there!!!!

Stayed: March 2011, traveled as a couple
1  Thank Elmer_NJTerri123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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368 - 374 of 605 reviews

Reviewed March 8, 2011

We stayed in the newest section of the hotel. The room was very clean, roomy and comfortable! The staff did a great job dressing the room each day and always had a new towel design on the bed. Very nice treat. The room was well laid out and we had a fridge, microwave and coffee maker.

The hotel staff, especially front desk, were always curtious and willing to help with what ever we needed. We had a nice fish lunch and wonderful surf and turf family dinner provided by the hotel restaurant, Pinguinos.

The location is great near shopping, main restaurant areas and most importantly, the beach! The hotel has large, comfortable beach towels and allows a recliner beach chair for each hotel guest on the main beach. There were also nice wait staff to help set up umbrellas, get lunch or cool drink. The pool is new within the last year or two and was very refreshing after a day in the sun. There were also recliner chairs around the pool.

Overall, we had a great stay, enjoyed the hotel and staff and plan to come back to Isla! Thanks Posada Del Mar.

  • Stayed: March 2011, traveled with family
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3  Thank islapeggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2011

I can't imagine why in the world this place gets such good reviews. Let me preface my statements by saying that I've been traveling for 5 months, staying on $12/night hostels for most of my time, and this hotel ranks as one of the worst places. I stayed here for two nights with a friend this past weekend. We ran out of water in our room each day we were there, once when I was in the shower covered in shampoo. The "breakfast" is awful. It's basically cold white toast and very low quality fruit Our deck had pigeon poop on the floor, the chairs and railing and the air conditioner. The ceiling fan didn't work (not a big deal since there was an air conditioner with a fan but still). Oh yeah, and the pool was cloudy and looked like it hadn't been cleaned in awhile, or maybe the filtration system wasn't working. The only thing this place has going for it is it's location, close to everything -- the beach, downtown, etc.

On the plus side, they gave us huge clean beach towels whenever we asked for them and the front desk guys were very nice.

  • Stayed: March 2011, traveled with friends
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1  Thank mani96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2011

We spent 3 days and 2 nites on Isla Mujeres at the end of February---the first time in 29 years. We got excellent maps of the island and after much perusing figured out that the best place to stay was still Posada Del Mar. The hotel isn't the cheapest on the island, but was comfortable and clean. I'd have preferred a place without air conditioning, but those spots seem pretty hard to find, except right in the heart of the entertainment district, which were pretty noisy when we were there this trip.

Stayed: February 2011, traveled as a couple
Thank radioranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2011

This was our second time staying here. We really enjoyed our time last year and booked again this year. We had a great time and the hotel is clean, they added a free continental breakfast (juices, coffee, fruits, toast) which is a nice feature.

Romi does a great job keeping the pool clean and the staff have always been friendly.

This year we had problems with water pressure and getting hot water. At first we thought it was because we were on the 3rd floor (in the new building--middle building on the complex), but we talked to others on the 2nd and 1st floors and they experienced the same issues.

The cleaning staff did a great job with keeping our room clean and we would recommend this to others, with the caveat that you know about the water pressure issues.

Also, for those that haven't read about it--the bathrooms in the standard rooms are odd. The wall does not go up ot the ceiling, so it's not really "private". For some of us with shy bladders, this makes it a little challenging. We gave each other privacy by the other person going out on the deck/patio area when the other needed to use the restroom.

Otherwise, the location can't be beat!

  • Stayed: February 2011, traveled as a couple
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Thank Kasha68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2011

We spent a week at Posada del Mar this February and had a fantastic time. The staff is incredible, the hotel very clean and we loved the new pool and bar area! Nacho made it extra special as we celebrated our friends birthday there. Penguinos made a fabulous feast for us to enjoy! Romy and Lee were excellent bartenders and great to be around. Posada is the perfect distance from the downtown area. Just a short walk and you have access to a lot of wonderful restaurants. Would recommend to everyone for a fantastic holiday!

  • Stayed: February 2011, traveled with friends
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Thank Follyfoot33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2010

This place grew on me. I'll admit that when I first walked into the room it seemed very spartan. But it was well cleaned, comfortable, and we spent almost all our time on the beach or in town, so it was fine.

The location was great- just across the street from the best swimming beach. We spent a bit of time on Playa Norte, but liked the beach near PdM way better- it was crystal clear and calm and warm every day. Hotel guests had free use of loungers, but a beach umbrella was $5. We never bothered to get one. If we needed a shade break it was usually time to head in for a meal or shower anyways.

It was also nice to be right in town and steps away from good restaurants, convenience stores, and the loncherias.

We were in the new section because we wanted a safe and a mini fridge, which was good for keeping our drinks and yogurt in.

The kids enjoyed the pool, and there were comfortable loungers available. The onsite restaurant was fine, and was a great place to watch the beach from. You could also get coffee to go in the morning if you like to have a coffee in your room before heading out.

The two minor glitches were that sometimes there would be no hot water at all for a few hours, and the TV would be out for hours at a time as well, then inexplicably come back online later on. Not a big deal- we weren't there to watch TV, but it was odd.

The staff was helpful enough- no problems getting beach towels whenever we wanted, or storing our luggage in the lobby after we checked out.

It wasn't a 4 star place, but we weren't paying 4 star prices. It was an excellent value, and we enjoyed our stay a lot.

  • Stayed: November 2010, traveled with family
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3  Thank bcBEZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Posada Del Mar

Address: Avenida Rueda Medina 15A, Isla Mujeres 77440, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #38 of 42 Specialty Lodging in Isla Mujeres
Price Range: $67 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Posada Del Mar 3*
Number of rooms: 98
Official Description (provided by the hotel):
Welcome to Hotel Posada del Mar, an island tradition! The Posada del Mar is located close to the downtown area, and a short distance from the island's world famous North Beach. We have 98 rooms with ocean and/or pool view, including rooms with flat-screen TVs, mini-refrigerators and in-room safe deposit boxes. All rooms have individual air-conditioning, ceiling fan, telephone, cable TV, and private bath. The relaxing friendly atmosphere, is ideal for a pleasant and memorable stay. ... more   less 
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Also Known As:
Posada Del Mar Isla Mujeres
Posada Del Mar Hotel

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