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Savings alert! 16% below average rates

The price you found is 16% lower than this hotel's average rate of $101/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (931)
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Reviewed November 20, 2012

Too expensive! Sea view room with curtains that didn't cover the windows, absolutely no decoration in the room, no telephone or alarm button, partly unfriendly receptionists were the negative changes from last time. The food is excellent, but ask for the bill a couple of hours before you leave so that you can control it, just too clumsy. The beach and the quiet atmosphere is just what you need after a round trip in Mexico, but the hotel needs a careful redecoration.

  • Stayed: November 2012, traveled with friends
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Thank Ho_Emma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

the hotel have rooms it both sides of the road, the pool side and the beach side which is more expensive. the rooms are very big and nice, the pools is small but beautiful, surrounded with lots of trees and plants, and the beach is very beautiful and peacfull. the staff was very nice, the breakfast is good and served in the restaurant that is located on the beach - great location!
Great value.

  • Stayed: September 2012, traveled as a couple
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Thank Morans888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

This hotel has great, spacious rooms. There are lizard noises to wake you up. The room service even cleans the dishes!We were fully equipped with coffee makers and a fridge. you feel like you are at home. The beds are just a bit too hard...

They also have good service, they will give you anything from kids buckets and shovels to beach towels.
We were very satisfied.

Room Tip: Get room 32!!
  • Stayed: November 2012, traveled with family
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Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

On our honeymoon with Cancun as the home base, we went to Mujeras without a plan and stumbled upon this hotel. Walked in, checked it out, and once we saw the room that walks right out to the beach, we were sold. More stars at night that you could see right on our beach patio that anywhere. Rented golf cart right around the corner to get around. Good hotel and great location right on the beach.

  • Stayed: July 2012, traveled as a couple
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1  Thank ATL-RES-2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012 via mobile

Though the Na Balam features a great beach, pool and location the incredibly damp and smelly rooms and ludicrous rates well, dampen the whole experience...
Breakfast isn't included and the restaurant is far from reasonable in every aspect. In conclusion- most hotels and resorts on Isla Mujeres don't offer a good value for your money and Na Balam is defenetly no different...

  • Stayed: September 2012
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1  Thank Tomer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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