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Na Balam Beach Hotel
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Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of $172/night.

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Savings alert! 22% below average rates

The price you found is 22% lower than this hotel's average rate of $269/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (914)
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All reviewsbeach sideplunge poolplaya norteyoga retreatbeach bedsbeachfront roombeautiful beachpalm treesbest beach on the islandlaid backbeach locationhot waterhotel restaurantwhite sandlobby areaan umbrellahotel is beautiful
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Reviewed November 10, 2012

the hotel have rooms it both sides of the road, the pool side and the beach side which is more expensive. the rooms are very big and nice, the pools is small but beautiful, surrounded with lots of trees and plants, and the beach is very beautiful and peacfull. the staff was very nice, the breakfast is good and served in the restaurant that is located on the beach - great location!
Great value.

  • Stayed: September 2012, traveled as a couple
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Thank Morans888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

This hotel has great, spacious rooms. There are lizard noises to wake you up. The room service even cleans the dishes!We were fully equipped with coffee makers and a fridge. you feel like you are at home. The beds are just a bit too hard...

They also have good service, they will give you anything from kids buckets and shovels to beach towels.
We were very satisfied.

Room Tip: Get room 32!!
  • Stayed: November 2012, traveled with family
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Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

On our honeymoon with Cancun as the home base, we went to Mujeras without a plan and stumbled upon this hotel. Walked in, checked it out, and once we saw the room that walks right out to the beach, we were sold. More stars at night that you could see right on our beach patio that anywhere. Rented golf cart right around the corner to get around. Good hotel and great location right on the beach.

  • Stayed: July 2012, traveled as a couple
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1  Thank ATL-RES-2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012 via mobile

Though the Na Balam features a great beach, pool and location the incredibly damp and smelly rooms and ludicrous rates well, dampen the whole experience...
Breakfast isn't included and the restaurant is far from reasonable in every aspect. In conclusion- most hotels and resorts on Isla Mujeres don't offer a good value for your money and Na Balam is defenetly no different...

  • Stayed: September 2012
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1  Thank Tomer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

If you are looking for a beach paradise, I would recommend staying at Na Balam. If you are also looking for good service, I would stay clear of this hotel. On the first day of my stay, they didn't have any beach towels available and asked my friend and I to return in 5 minutes. We ended up requesting the towels on 5 different occasions over the next couple of hours. The service at the restaurant was also atrocious. They took a long time to bring us our food and then ignored us throughout the entirety of the meal. One morning, we asked 3 different waiters for a coffee refill and it took over 30 minutes to get our coffee.

My friend and I enjoyed our stay at Na Balam because the beach/location is unbelievably beautiful. That being said, the service definitely needs to improve.

  • Stayed: October 2012, traveled with friends
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2  Thank lrbbgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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