I am so glad to see the review just before mine. We had a completely different experience and we were there at the same time Feb. 2 - Feb 7. We ate at Zazil Ha everyday we were there. We had 7 people in our group and had breakfast and lunch every day for 6 days, we went into town for dinner, and had no problems at all. The staff was exceptionally nice and helped us with anything we needed.
Most Americans, who write bad reviews, always say the same thing they took too long, they did nothing. Every time I go to Mexico from Puerto, Penasco (rocky point) to Cancun, Isla Mujeres, everything takes longer just expect it. I am tired of people giving bad reviews to nice places. Out of the 7 of us 3 had never been to Na balam or Cancun, they feel in love with the place and can't wait to get back.
I think that the staff at Na balam do a great job and made our vacation one to remember. I want everyone to know, you can have a bad experience at a great place, but you will never have a great experience at a bad place. You are on vacation in Mexico slow down take your time and enjoy. They will always get you your next beer you just need to know how soon before you finish your first, you need to order your next, and remember they work just as hard as we do so tip them well, they deserve it.
- Official Description (provided by the hotel):
- The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Na Balam Beach
- Na Balam Beach Isla Mujeres