Our family stayed in a standard beach room and we were completely impressed by the quality and cleanliness of this place. It is gorgeous -- at night the entrances are torch lit with candles lining the walkway. During the day, the beautifully maintained grounds lead right up to the crystal clear blue water of the Mexican Caribbean. Inside, the room exudes a spa-like atmosphere. Very comfortable. The outdoor pool was also clean and lovely, surrounded by beautiful trees and flowering bushes.
On our last morning, I am embarrassed to share that our children accidentally knocked over a lamp and broke it. We apologized and offered to pay, and the hotel (which could have really gouged us) added a small "Miscellaneous Fee" to our bill for one quarter of what I expected to pay. They were so kind and gracious.
We will be back next year for sure.
- Official Description (provided by the hotel):
- The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Na Balam Beach
- Na Balam Beach Isla Mujeres