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“Central but quiet location, very clean and outstanding service.”
Review of Hotel Xbulu-Ha

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Hotel Xbulu-Ha
Ranked #16 of 37 Hotels in Isla Mujeres
Certificate of Excellence
Highland
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Central but quiet location, very clean and outstanding service.”
Reviewed February 10, 2011

Stayed one night in a room (small double and single beds) with fridge and three nights in a suite (huge double, kitchenette with microwave and full size fridge freezer). Both had air con and fan. Decor modern, super-clean. Location really excellent, downtown but in a quiet street, very close to restaurants, supermarket and the beach but no external noise at night. Service very helpful and friendly from all staff and cleaner did an excellent job every morning. what was outstanding was that our UK to international adaptor "disappeared" from our luggage during the flight, and first of all Gabriel looked to see if he could get one for us in Cancun, then, when this proved impossible, he MADE one for us to take on the rest of our travels in Mexico!

Only a couple of niggles - air con not quite up to the suite but fine in the room, and the fridge and fan in the suite were quite noisy at night. Didn't really bother us but might some people. Also kitchen in suite could have a bit more equipment. Again not important to us but might bother others.

  • Stayed February 2011, traveled as a couple
    • Value
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Helpful?
3 Thank crofterlassie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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226 reviews from our community

Traveler rating
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    19
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See reviews for
37
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 29, 2011

We booked 15 nights at Xbulu-Ha and just loved the experience. The hotel is close to all the restaurants, grocery store and North Beach. It is clean and well maintained and the staff are really special. Angelica and Alfredo always greeted us warmly, were always helpful and were wonderful with our two children (age 2.5 and 6). Gabriel, the owner, speaks English and German and always was helpful and responsive, even lending his own son's beach toys to our children. The first week we were in the downstairs studio suite, which worked best for our family since it is the most spacious unit with a full kitchenette (including cookstove) and large bathroom. The second week, we moved to a double room upstairs because the downstairs suite was not available. This was a bit tight for our family, but we know now to book earlier next time. This is a small 10 unit family run hotel. If you are looking for a glitzy highrise all-inclusive, this is not the place (and probably neither is Isla Mujeres). If you are looking for clean, convenient and comfortable with warm and friendly staff, honestly interested in your well being, then this is the place. One other note, the Wi-fi worked well in the downstairs unit; upstairs we sat out on the breezeway to get a good connection. We hope to return next January!

  • Stayed January 2011, traveled with family
    • Value
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Helpful?
2 Thank PDXfamily2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
110 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed January 18, 2011

Nice room, which was very clean with a small but good bathroom. Safe and tv were nice to have. Hotel is in a great location in the centre with many restaurants nearby and 5 mins walk to beach. They have free wifi but you need to sit in the lobby to get a good signal.

  • Stayed January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TheAdventurer1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed December 28, 2010

This is a nice little hotel. The owners are very friendly, though they don't speak English. The rooms are small and dark but they are comfortable enough, with cable tv, wifi, fridge, safe... The hot water did not work for long, and the toilet would not flush completely. The double bed was a bit small. But really my only complaint was the noise. There are obviously some regulars who stay here, and they congregate in the hallway and get drunk and loud. They were also up talking at the top of their lungs first thing in the morning. The walls are very thin. We ended up moving to Hotel Belmar, which I found to be better, but this hotel was a pretty good value overall too.

  • Stayed December 2010, traveled as a couple
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Helpful?
2 Thank Nicole F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level 6 Contributor
165 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed November 26, 2010

I loved this little 10 room hotel. Alfredo and Angelica are incredibly special people. Yes, they don't speak english but that's the fun of it! You can practice your spanish!

I'd like to specially aknowledge them for all their help when I discovered that my camera was lost somewhere during the day. They made countless calls for me as we believed the camera had gotten mixed up with the glasses and donations to the Little Yellow School House...sure enough it had. Thank you from the bottom of my heart to all involved in getting my camera back to me...my photographs mean everything to me so having it returned the next day meant the world. THANK YOU!

Cleanliness - Spotless inside and out of our rooms. There's a lovely main sitting area where you can watch the world go by...super clean!

Service - Beautiful kind and caring people Alfredo and Angelica

Location - Right around the corner from Hidalgo, one block to La Cazuela and 2 blocks to Ciro's.

Value - $45 CAN a night...amazing price!

Rooms - Spotless! My room had a comfy bed, night table with lamp, tv, electronic safe, bistro table and chairs set and a lovely fridge.

Sleep quality - Very comfy bed and a quiet sleep!

Thank you to everyone there..I can't wait to go back!

  • Stayed November 2010, traveled with family
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Helpful?
2 Thank WIBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 19, 2010

The family running this place doesn't speak any English, but are some of the nicest and most accomodating people we've met. They keep the place very clean. The rooms are pretty small (stayed in #5) which was a tight fit. Other than that, it's a great place to stay and will be staying there again next year. Great location also, just a block over from the main street, Hildago and a short 3-5 minute walk to playa norte.

  • Stayed November 2010, traveled with friends
    • Value
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Helpful?
2 Thank aliciavr6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayfield, Colorado
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 7, 2010

Very nice except the hammering. I signed up for nine days and the hammering hasn't stopped yet. I think the workers here are going at siesta speed and are really into job security because it takes them all day to make a hole in the wall. They start chipping away with chisles and hammer at 9am(it was 7:30). The owners son asked if the noise was bothering me so I told him it would be nice if it didn't start until 10am. He said it wouldn't start until 11am from now on. Yea right- 9am until 5:30pm daily, and it never stops. You are NOT going to take a nap here on your vacation. Other than that it is a nice place with friendly staff and clean. Maybe one day it will be better when they slow down on the hammering.

  • Stayed November 2010, traveled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank CECPeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Xbulu-Ha

Property: Hotel Xbulu-Ha
Address: Calle Vicente Guerrero # 4 | Col. Centro, Isla Mujeres 77440, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #16 of 37 Hotels in Isla Mujeres
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Xbulu-Ha 2*
Number of rooms: 11
Official Description (provided by the hotel):
Hotel Xbulu-Ha is like your second home in your vacation. The staff is always ready to help you in what you need. The hotel is located in Isla Mujeres downtown. Both the ferry and north beach are no more than 5 min walking from the hotel. Also in two blocks you are in Hidalgo street where the restaurants and bars are. So you are close to have fun, but far to do not be disturbed with the noise. Hotel Xbulu-Ha has WiFi, beach towels and chair for the beach as complimentary service. ... more   less 
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