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“Sweet, clean and pure enjoyable!”
4 of 5 bubbles Review of Hotel Xbulu-Ha

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Hotel Xbulu-Ha
Ranked #16 of 38 Hotels in Isla Mujeres
Certificate of Excellence
Calgary, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Sweet, clean and pure enjoyable!”
4 of 5 bubbles Reviewed October 10, 2013

First time staying here and I have to say that this place was so clean. The staff were so helpful and friendly. It has a great view of the sea wall which is only a 90 second walk to and a great second floor openness. The doubles room we stayed in was small but perfect for what we needed. The king size room our friends stayed in was so comfortable and with the kitchenette was just great!
The rooms had great A/C and wonderful safes. Close to the action of "downtown" and Playa Norte.
Although the bed I had wasn't the most comfy I would stay here again anytime!
Just can't wait till they get the roof top finished!

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maxx B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
    109
    71
    19
    9
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Oklahoma City, Oklahoma
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed September 27, 2013

I think this is our 3 or 4 time staying at Xbulu-Ha, Gabriel is always improving his very clean and friendly boutique hotel. It is not loud or noisy. The two rooms over looking the street is where we stay on every visit. There is some traffic noise, but nothing I can't sleep through. If you are a light sleep you should get a room in the back away from the street. The wifi is good here, esp if you on the balcony enjoying your morning coffee and watching the town come to life. He has beach towels and even beach chairs! I think all the rooms have microwave, mini-frig, coffee maker, hair dryer, large security box. All of the staff are very friendly and do an excellent job at the hotel. It is close to the grocery store and a couple of drop off laundry places as well as some good food places. Juan Carlos the night manager is normally there every evening, if you need anything. He is very helpful and friendly.

Coming Soon! Gabriel is currently working on getting a couple of roof top penthouse rooms and getting the roof terrace available to everyone! The room was ready before check in time and he let us stay after checkout because we had a late flight. No matter where we stay on Isla,,. we always come back to Xbulu-Ha!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wesnoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelxbuluha, Director General at Hotel Xbulu-Ha, responded to this review, September 29, 2013
Thanks for this wonderful comments.
Just let me confirm the room amenities:

- All rooms and suites count on fridge (for rooms) or refrigerator (for suites), air conditioning, ceiling fan, TV, WiFi, safe, private bathroom and hair dryer.
- Deluxe: flat TV, microwave, closet and luggage compartment.
- Junior Suite: kitchenette, plate and silverware, microwave, coffee maker, private bathroom and hair dryer.
- Senior suite: kitchen with stove, kitchen items, plates and silverware, table with 4 chairs, microwave, coffee maker, toaster, blender, flat TV, Sofa-bed, private bathroom with two sinks, hair dryer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 20, 2013

We found this wonderful hotel about 5 years ago and have been staying there ever since. From the first day Gabriel (the owner-manager) has made us feel like we are at home. The hotel is very clean and modern with safes, air conditioning,and fridges.Everything you need to make your stay one to remember. There is several different styles of rooms, we have been staying in one of the suites with a small kitchen and a large fridge. Gabriel goes out of his way everyday to ensure that everything is right for you. He also has been known to help you celebrate your birthdays and other special occasions, or out of the blue has shown up with a tub of ice and beer, and guacamole.

The location is great as everything is quite close. The beach is 3 blocks, the markets and econo loncheros are only a couple of blocks. The grocery store is a block and half, the liquor store is right around the corner, and the laundry is right on the corner. It is just one block over from Hidalgo (the street with the majority of bars and restaurants). So most everything is close, but yet it is quite quiet at night if you can get some sleep to rest up for the next day. The way hotel is designed it makes for a very social atmosphere. Most guests start gathering late afternoon after a day at the beach for some happy hour drinks and snacks. there is always lots of laughs and good fun.


The staff of the hotel is wonderful and has become like family to us. Angelica has been there for the last 4 years and keeps our room very clean and make sure that we always have clean towels. Often there is a little gift that her Children have made or a small token of friendship left in your room. Juan Carlos manages the hotel during the evenings and weekends, so there is always some staff around. Juan's esposa Nelly, used to work in the salon at the front of the Hotel, but an accident last year has left her unable to work for a while. Over the last few years we have had the pleasure of getting to know these people and their families on a personal level. We have been invited to their birthday party's and other family events. Coming back to this Hotel every year is like coming home. There is many of the Hotel guests return every year, and over the years we have all become good friends. This makes it like a reunion every year meeting up with our friends from Illinois, Wisconsin, Oklahoma, B.C., Ontario, and Minnesota. We can`t wait to return for another season this winter.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence, Kansas
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

We really only need a decent bed for a couple of nights in Isla Mujeres, but were extremely happy with our choice. The room was extremely clean and the staff super-nice. Our only issue was that the toilet flap broke the first night, but they had it fixed within the hour. The a/c was ice cold, as was the mini-fridge. We would definitely stay again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank matlock_50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelxbuluha, Director General at Hotel Xbulu-Ha, responded to this review, September 6, 2013
Google Translation
Gracias por su critica, la cual nos ayuda a mejorar día con día.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 9, 2013

The staff were super friendly and the place was ready even though we checked in early. The location was great and we loved the little table outside our room where we could see the ocean, and had drinks late into the evening w/ a cool breeze.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zhengcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelxbuluha, Director General at Hotel Xbulu-Ha, responded to this review, September 6, 2013
If the little table outside of the room is good to see the ocean, the hotel is working on the terrace to make a bigger place for the guests to enjoy the oceanview and breeze.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mc cloed ganj,dharamsala
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed July 29, 2013

i was booked into the xbulu-ha but arrived a day early and as they were almost full they gave me
an upgraded room and i am so contented there i am staying a day longer than planned as i am so comfortable there -definately the ebst place i have stayed over the years on isla mujeres
delaying my bus trip to palenque, san cristobel de las casas and perto escondido
carlos the under manager is very welcoming and helpful, gabriel the manager also very kind and efficient in replying to bookings, anna maria the cleaner- i wish i could take her home !!
and i had the best pedicure downstairs in the beauty parlour -the dentist there is good too i hear
i will be back in a month for a few days then next year for sure

Room Tip: very good value for the money and people are already booked for the winter season!!
See more room tips
  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maggie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, Tennessee, USA
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 26, 2013

This is a Good, Clean simple hotel with cold a/c & hot water.
Close walk to Playa Norte beach which is fantastic.
Manager lives on sight and very helpful.
They also have free wifi.
It does not pick up in room but area on 2nd floor has chairs & table to sit at.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kimberly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Xbulu-Ha

Property: Hotel Xbulu-Ha
Address: Calle Vicente Guerrero # 4 | Col. Centro, Isla Mujeres 77440, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #16 of 38 Hotels in Isla Mujeres
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Xbulu-Ha 2*
Number of rooms: 11
Official Description (provided by the hotel):
Hotel Xbulu-Ha is like your second home in your vacation. The staff is always ready to help you in what you need. The hotel is located in Isla Mujeres downtown. Both the ferry and north beach are no more than 5 min walking from the hotel. Also in two blocks you are in Hidalgo street where the restaurants and bars are. So you are close to have fun, but far to do not be disturbed with the noise. Hotel Xbulu-Ha has WiFi, beach towels and chair for the beach as complimentary service. ... more   less 
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