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Privilege Aluxes
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    Reviews (3,166)
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    All reviewssataydel marplatinum suitepool barthai restaurantsuperior roombeach restaurantall inclusive packagebreakfast buffetgolf cartbeach clubjacuzzi on the balconyall inclusive planliving roomchicken wingsocean viewbeach service
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    1,505 - 1,510 of 3,166 reviews
    Reviewed March 17, 2014

    This was our first time at Privilege and Isla Mujeres. We were with three other couples and absolutely loved this place. The food and service were beyond excellent especially Cafe del Moar! Our rooms were great with a wonderful view of the resort and ocean. We stayed in building four on the second level a ocean view suite. We recommend renting golf carts to see the island. Main street, day and night, is very entertaining with music and great food. Another great place to eat sea food is Bally-Hoo right on the water a couple blocks south of the resort. We would like to give special thanks to Edgardo, Antonio, Sergio, Luis and all the wait staff at PI for making us feel like royalty! We whole heartily recommend this resort. You won't want to leave! We hope to return someday in the near future.

    • Stayed: March 2014, traveled as a couple
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    2  Thank Michelle1357
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Privilege A, Social Media at Privilege Aluxes, responded to this reviewResponded March 19, 2014

    Thank you very much for choosing Privilege Aluxes for your first time in Isla Mujeres.
    It is fantastic that you and your friends had a perfect vacation with us!
    We really appreciate that you took the time to post your feedback, we are delighted to hear that you loved your stay and appreciated the services provided by our staff.
    Thank you again! We look forward to welcoming you back soon.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed March 16, 2014

    This was our second time to Privilege. The first time we had a balcony room and this time just the standard room. Both were fantastic! The food was terrific especially eating on the beach and live music playing. The surrounding area draws you in within walking distance to shopping, eating as well as the best yoga classes EVER!

    Room Tip: Ask for a balcony if you can get one.
    • Stayed: March 2014, traveled as a couple
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    1  Thank debrenna2014
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Privilege A, Social Media at Privilege Aluxes, responded to this reviewResponded March 19, 2014

    Thank you for very much for your preference and for your comments from the staff to the location, the food, the music…
    Privilege Aluxes constantly strives to improve the level of service we provide to each of our clients and getting reviews like yours is our best price.

    We look forward to welcoming you back soon!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed March 16, 2014

    Second time to this fantastic resort, first time breakfast only, this time AI. Booked and received an Ocean View Jaccuzzi room.(Bldg1) Quiet and private. What we love about this resort is the size, the resort was full yet always loungers at either the beach or pool. Service is excellent, Luis at the beach was always quick with either drinks or lunch( and an excellent menu) We were going to go out a few evenings to other restaurants but the Service and excellent menu at Café Del Moar kept us at the resort, Sergio is the best waiter here in the evenings, always inviting us to his section. We are already planning to return next year and will spend our 2 weeks here, this year we came here first and then to Sandos Caracol (which is the exact opposite of PA)

    • Stayed: February 2014, traveled as a couple
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    1  Thank crbndrmr
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Privilege A, Social Media at Privilege Aluxes, responded to this reviewResponded March 19, 2014

    We are glad to know that you enjoyed our hotel and its facilities again.
    Thank you for the compliment about our staff. Providing a high level of hospitality is one of our key elements and it will be a pleasure to share your opinions with them.

    We would be happy to welcome you at Privilege Aluxes next year to offer another relaxing vacation in this beautiful destination.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed March 16, 2014

    We searched for months to find the right place to visit - Value for Money, beautiful beaches, good food and an Ocean to swim in :)
    Privilege Aluxes staff quickly had us relaxing and enjoying a piece of Paradise on Isla Mujeres.
    We loved the freedom of being able to just walk around the Island and around downtown. It is such a beautiful place, with friendly people. Hola, to all that I have met!
    I truly miss my stay At Privilege Aluxes! We would definitely go back to visit our Amigos! :)

    One comment, not that it mattered to us, but we thought that maybe it would be nice to have a "meeting area" inside at night - in case it is raining (or, even during the day if it happens to storm)...or for those who like to socialize at that time. I know the downtown area is RIGHT there, but for some who do not want to venture the few blocks...might be nice. Do you need an Entertainer Co-Ordinator? :)

    The food was very good. We ate on the Beach, at Satay & Sabor and loved it all! We even ate in the downtown area at Rolandi's for lunch.
    Over-all, this has been a wonderful experience for us! 7 days of Paradise & making new friends. We didn't even do everything that the Island has to offer!

    I want to say hello to Saulo & Jesus...and all the other great staff! <3

    Room Tip: We had an Ocean view - Honeymoon Suite. The Platinum Suite next to us was very cool, as well! :) We were in building 2, 5th floor!
    • Stayed: February 2014, traveled as a couple
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    Thank RadioGalDH
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Privilege A, Social Media at Privilege Aluxes, responded to this reviewResponded March 21, 2014

    Thank you for taking the time to provide your feedback.
    It is a pleasure to read that you had wonderful stay at Privilege Aluxes and you loved all the restaurants receiving the best service from our staff .
    Regarding the "meeting area" we appreciate your suggestion in order to improve the experience that we offer.
    We are looking forward to a new opportunity to welcome you back to paradise and the desire to give you the best of our attention.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed March 15, 2014

    I love this resort and everything about it. The location, the beach, the rooms are great. The food is great and the staff is very friendly. I went to this resort June of last year and I am going back in April this year to the same resort. You won't be disappointed.

    • Stayed: June 2013, traveled as a couple
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    3  Thank Janice0330
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Privilege A, Social Media at Privilege Aluxes, responded to this reviewResponded March 19, 2014

    Thank you for posting a great review for us, we really value your feedback.
    We are delighted to see you mention our friendly customer service, we will forward your compliments to our staff.
    It was a great pleasure for us to welcome you back at Privilege and we look forward to welcoming you back soon again!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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