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“Villa Makax townhome”

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Villa Makax Townhomes
chicago
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Villa Makax townhome”
Reviewed March 27, 2008

We recently stayed at Villa Makax townhomes which are located behind the naval base on Avenue Juarez. The location is excellent. It is a very quiet area and an easy 5-10 minute walk into town. The condos are nicely appointed. The beds are quite comfortable and the view out back to the caribbean is beautiful.

There were only a few bothersome issues with our stay. When we first arrived, the condo was not clean. We did not arrive until after 4pm. We booked through a local agency and when the representative met us to give us the keys, she tried to tell us the condo was clean. As we walked around, we found it to be quite dirty. (She was still insisting it was clean--this was a bit disturbing). She finally called the owner of the condo and he told her it wasnt cleaned yet. Supposedly there was a mix up on either the booking agency or the owners end about our exact reservation date (we booked this 6 months in advance). We left our luggage and the condo owner sent over a cleaning crew and it was clean within 2 hours. Our stay was 9 nights and the condo was cleaned 2 times within that time period. We did notice that the final time they cleaned the condo, they left the bucket of dirty mop water in the utility closet and it was quite smelly by the end of our stay. We also had a problem with the lockbox or safe. The previous guests accidently took the key and the owner insisted he would replace either the key or the lock box. Well, during our entire stay, neither the key was replaced or the lock box changed. It is a safe area, but we were uncomfortable leaving passports and money unlocked. Finally, the sunrise is quite beautiful, but on the upstairs condo, there is not a curtain on one of the sliding glass doors and at 615am every morning, the sun would beam down on our heads. We would have to change positions in the bed, with our heads at the far side of the bed and turn sideways in the bed to avoid the sun. There isnt even a curtain rod up where we could have hung our beach towels to block the sun.

Most of the above complaints are minor--I am sure these few kinks will get resolved. It is a nice place to stay on the island.

  • Liked — location
  • Stayed March 2008
    • Value
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2 Thank chicagos
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Additional Information about Villa Makax Townhomes

Property: Villa Makax Townhomes
Address: Juarez Street, Isla Mujeres, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Hotel Style:
Ranked #29 of 40 Specialty Lodging in Isla Mujeres
Number of rooms: 5

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