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“WONDERFUL experience with dolphins!!”

Dolphinaris Cozumel
Ranked #13 of 158 things to do in Cozumel
Certificate of Excellence
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Attraction details
Owner description: Dolphinaris Cozumel has a privileged location within the pristine waters of the Mexican Caribbean's heart; you will be able to enjoy a magical dolphin swimming with a tailor made ALL-INCLUSIVE service. The architecture of this dolphinarium is inspired in a fishermen village and has a design that, aside of being one of the most beautiful around the world, provides an ample home for dolphins where they can spaciously unwind during their dolphin encounter with our visitors. Visit us and experience the thrill of being propelled by a dolphin on top of the water surface and observe how they communicate; have magical moments in one of the most beautiful natural locations that only the Mexican Caribbean can offer! Swim with dolphins and enjoy in Dolphinaris Cozumel this lifetime experience that you can share with family and friends!
Useful Information: Activities for older children, Activities for young children
Reviewed April 24, 2014

Being able to touch, pet, feed, kiss, and hug dolphins was one of the highlights of our trip. They are so gentle, soft, and amazing creatures. No, it isn't cheap and rather on the expensive side (especially once you add in the cost of pictures, BUT it is a memory that will last a lifetime. When will you have another chance to swim with dolphins? So, forget the cost and lay your fears aside and enjoy one of the most amazing experiences of your life!

The food is also great and the staff very funny and friendly.

1  Thank CruiseTraveler1021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOLPHINARIS, Community Team at Dolphinaris Cozumel, responded to this reviewResponded April 29, 2014

Dear visitor,

The interaction you receive with the Dolphinaris at our facilities is like no other. Our team strives to give our guests the upmost education, time, interaction and activities with these amazing mammals. Dolphinaris has the cheapest programs in the area with the most activities. Our goal is for our guests to leave with unforgettable memories and smiles on their faces. We are delighted to hear you enjoy your time here.

Dolphinaris invites you to visit our live chat thru our website in order to receive the latest promotions and recommend the best program to suit you and your family.

Thank you for your preference in Dolphinaris.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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671 - 675 of 1,402 reviews

Reviewed April 18, 2014

We visited Dolphinaris 4/01/14 and the kids (19 and 16) really enjoyed it. The time goes by quickly but the memories will last a lifetime. The photos are pricey but I informed them up front I wasn't interested in the packages, but a photo or two of each kid (about $40 each). I would suggest going if you're in the area :-)

2  Thank fleetfoot1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOLPHINARIS, Community Team at Dolphinaris Cozumel, responded to this reviewResponded April 21, 2014

Dear visitor,

Our team is happy to hear you and your family had such a wonderful time with our amazing dolphins. Swimming with the dolphins is a wonderful way for families to make unforgettable memories together. It is also a wonderful way for kids of all ages to interact and learn about these beautiful mammals.

Dolphinaris suggest you visit our live chat thru our website in order to receive the latest promotions and also to recommend the program to best suit you and your family.

Thank you and please come again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2014

We visited Dolphinaris the first week of April for a dolphin swim. There was a special on the web site that made it a good deal. My son and I had a great time. The buffet and bar (inclusive with your purchase!) were a nice addition. The food was good. My son drank his weight in (virgin) mango daquiris.

The pool where you interact with the dolphins was smaller than I expected, and I think we were in the biggest pool. There were three groups in at the same time, but (I think) five dolphins. Our dolphin, Marina, had her 1.5 year old baby with her. He was in training, so we actually got to pet them both. Staff was friendly. Barkeepers were funny.

There has been many comments here about the cost of the pictures. Since I knew about this ahead of time, I just said, "No thank you" and never even when into the photo building. There was no pressure from staff at all.

Would do again, for sure!

2  Thank Jodi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOLPHINARIS, Community Team at Dolphinaris Cozumel, responded to this reviewResponded April 21, 2014

Dear visitor,

We appreciate your comments about your experience during your visit at our facilities. Our team is delighted with joy that you and your son had an amazing time with the dolphins and that we could be a part of such unforgettable memories.

The photos are optional for purchase; they are not obligated to buy. However they do make wonderful souvenirs.

Thank you for choosing Dolphinaris and come again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014

Had a great day at this resort swimming with dolphins. It was a bit pricey but it included unlimited food and alcohol. You aren't allowed to take pictures with your own camera during the swim and the only photos you can buy are very very expensive (very high quality though).

2  Thank MJB479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOLPHINARIS, Community Team at Dolphinaris Cozumel, responded to this reviewResponded April 21, 2014

Dear visitor,

Dolphinaris appreciates your feedback about your experience at our facilities. Your comments help us to improve our services! We suggest you visit our live chat thru our website in order to receive the latest promotions and also to recommend the program to best suit you and your family.

In regards to the photos, our photo prices are at the current industry marketing prices. They are optional for purchase not obligated; however they do make great souvenirs.

Thank you for your preference in Dolphinaris.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2014

The dolphin swim was great and everything I expected. The lunch buffet, drinks and wait staff was great and eager to serve. But if you are planning on doing any of the additional activities, they fail to tell you that you will need to sign up for them. Then depending on how many people (and cruise ships) are there, you may wait an hour, then only get 10 mins for the activity. We was disappointed because we wanted to try the paddle boards but is was going to be an hour wait. If we would have known this earlier in the moring, we would of signed up after the swim and before we ate lunch.

5  Thank Ranae R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOLPHINARIS, Community Team at Dolphinaris Cozumel, responded to this reviewResponded April 21, 2014

Dear visitor,

We are happy to hear you and your family had a great swim! Dolphinaris appreciates your feedback about what you experienced during your visit. Your comments help us to improve our services. Our team would also like to apologize for not explaining about the additional activities. Your review has been sent to the OP manager in Cozumel in order for this not to happen again for future visitors.

Thank you for choosing Dolphinaris and please come again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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