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“Excellent!”

Dolphinaris Cozumel
Ranked #12 of 159 things to do in Cozumel
Certificate of Excellence
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Attraction details
Owner description: Dolphinaris Cozumel has a privileged location within the pristine waters of the Mexican Caribbean's heart; you will be able to enjoy a magical dolphin swimming with a tailor made ALL-INCLUSIVE service. The architecture of this dolphinarium is inspired in a fishermen village and has a design that, aside of being one of the most beautiful around the world, provides an ample home for dolphins where they can spaciously unwind during their dolphin encounter with our visitors. Visit us and experience the thrill of being propelled by a dolphin on top of the water surface and observe how they communicate; have magical moments in one of the most beautiful natural locations that only the Mexican Caribbean can offer! Swim with dolphins and enjoy in Dolphinaris Cozumel this lifetime experience that you can share with family and friends!
Useful Information: Activities for older children, Activities for young children
Wildwood, Missouri, United States
Level 4 Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
“Excellent!”
Reviewed July 1, 2013

We went to Dolphinaris at our first port on a Carnival cruise. We signed up for the Dolphin Training program and were afraid that it would be mainly children (I was 23 and was with my mom). We ended up being with 2 teenagers and their mom--small group! The entire facility is open and FRESH saltwater. It doesn't feel like a zoo or as if the dolphins are in captivity which was very important to us.

The tour starts out with each person getting a t-shirt that says "dolphin trainer". We then go to a office and have a 30 minute class to learn about the dolphins and how they train them. This may sound boring, but it was really interesting! The trainers believe in positive reinforcement which is so nice to hear.

After the class, we got to sort fish that the dolphins were going to be fed. We saw first hand how meticulously clean and pure the food the dolphins get fed is. Then we snorkeled in a small area that had different fish and stingrays. The workers pulled up fish for us to see and it was so fun to get so close to that type of wildlife!

After snorkeling, we got into one of the dolphin pools. This is where we got to meet 3 of the dolphins. At this time, the trainer works with us and the dolphins--doing different commands and showing us what they can do. Then each person got a chance to ride with them and then kiss them. A photographer is taking pictures (two pictures are complimentary with the excursion).

After this, we went to another dolphin pool where we learned to train the dolphins. We actually got to do commands and the dolphins did what we commanded! It was AWESOME. We also fed them and got to interact with them as the trainers do.

We then were given lunch, drinks, and got to talk to the trainer more about the dolphins over lunch. The whole trip was a once in a lifetime for me. I have always wanted to swim with the dolphins and Dolphinaris gave me more than that. The most important thing for us was to see that the dolphins were well taken care of and safe. I could not have found anything to complain about if I tried. The trainers truly love and care for those dolphins. Every ailment or scratch gets inspected. In fact, while we were there one dolphin was getting medical treatment. If they are ok doing it in front of a large crowd of people, then I knew it was legitimate.

This is a must do! I strongly suggest the Dolphin Training!

Visited August 2012
Helpful?
4 Thank Katie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebMasterIT, Public Relations Manager at Dolphinaris Cozumel, responded to this review, November 27, 2013
Dear visitor,

Here at Dolphinaris our goal is that our guests experience an unique, one of a kind visit with us! The dolphin’s health is our #1 priority. Our trainers and veterinary doctors check the dolphins daily. We love our dolphins and care for them like they are our children.

The Dolphin Trainer Program is the most hands on, education and includes all the activities with the dolphins. It is our most complete program. Visitors love being dolphin trainers for a day and learning about the beautiful mammals.

Thank you for your visit and you are always welcome.
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Solomons, Maryland
Level 6 Contributor
191 reviews
76 attraction reviews
common_n_attraction_reviews_1bd8 82 helpful votes
“Loved the dolphins!!”
Reviewed June 27, 2013

I took my 3 children here last week. 15, 8 and 6. We ALL had a GREAT time! We had plenty of time with the dolphins and the staff was very friendly. Lunch was good. Pictures were expensive though. Overall, well worth the experience!! We will be back!!!

Visited June 2013
Helpful?
1 Thank travelnmom31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebMasterIT, Public Relations Manager at Dolphinaris Cozumel, responded to this review, November 27, 2013
Dear visitor,

We are happy to hear you and your family had a wonderful time with us. Our team strives to give you the best experience ever!

The professional photographers capture all your amazing activities with the dolphins, for you to keep your memories for a lifetime. However the photos are optional for purchase. Our photo and video department has several different packages and prices to choose the best one for you!

Thank you choosing Dolphinaris and see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 5 Contributor
77 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
“Fantastic!”
Reviewed June 27, 2013

We booked the the swim with lunch as part of a shore excursion with our cruise. Transportation to and from the port was easy. We were fortunate to spend nearly an hour in the water with our dolphin Elena. We did a hug, kiss, dance and belly swim each and the whole group did some play time with her. There were 10 people in our group so everyone was able to have a good amount of time interacting with the dolphin individually. The trainers were very open to all the crazy questions from my kids. Lunch was pretty good.

My 6 year old son was not quite the required 48 inches tall but since he demonstrated to the trainer that he was a good swimmer, the trainer let my husband take him out across the lagoon and let him do the belly ride alone. Another smaller child was in our group and could not swim at all, but the trainer let him take the ride on his dad's back. So there are options for younger children, so long as a parent is present.

Yes, the pictures are a bit pricey but I negotiated somewhat and was happy with the package of pictures and videos I purchased. I'm a shutterbug and I'm glad someone else was taking pictures so I could focus on enjoying myself rather than getting good shots of the family.

Overall an excellent visit worth repeating!

Visited June 2013
Helpful?
2 Thank vlfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebMasterIT, Public Relations Manager at Dolphinaris Cozumel, responded to this review, November 27, 2013
Dear visitor,

We are pleased to hear you and your family had an amazing time here at Dolphinaris Cozumel. Our trainers are very educated and friendly to answer all your questions and educate you on dolphins. It is very rewarding to us when our guests walk away with a smile on their faces. We strive to give you the upmost experience for everyone in your family regardless of age.

Our professional photographers are here to capture a lifetime of memories of your visit. The photos are optional for purchase.

Thank you for your preference in Dolphinaris and you are always welcome.
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Colorado Springs, Colorado
Level 2 Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Everyone loves Dolphins”
Reviewed June 25, 2013

The experience was better than the ones we had done before. There was more interaction with the Dolphins and better information. The pictures were too expensive and were a detractor. The stingray pictures were a lot cheaper.

Visited June 2013
Helpful?
1 Thank Wayne R R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebMasterIT, Public Relations Manager at Dolphinaris Cozumel, responded to this review, November 27, 2013
Dear visitor,

We are happy to know that you were pleased with our facilities, the dolphins and activities. Dolphinaris’ goal is to provide you the best experience.

The photos are optional, you can purchase them only if you wish and there are different packages and prices also.

Thank you for your feedback and come again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Strathaven, United Kingdom
Level 5 Contributor
40 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
“Amazing experience!”
Reviewed June 24, 2013

Booked this as part of our 'Western Carribean' cruise in June 2013. It was well organised and the staff are friendly and knowledable. The dolphins quite simply are the stars, they are very friendly and social. if booking via a cruise line, make sure you book the correct attraction, as we had a fair bit of interaction with the Dolphins but did not swim with them. We did spend a fair bit of time in the pool with them.

Prices for the pictures are expensive seriously !, but we bought a couple of the better ones, would highly recommend for anyone wanting to interact with these wonderfull and amazing creatures.

Visited June 2013
Helpful?
2 Thank bigdel5412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebMasterIT, Public Relations Manager at Dolphinaris Cozumel, responded to this review, November 27, 2013
Dear visitor,

It is nice for us to receive your comments and know that you had a good experience at Dolphinaris. Our team is educated on dolphins so you not only enjoy the programs but you learn while having fun.

We invite you to visit our website at www.dolphinaris.com for any questions or information on the different programs we offer. You can also ask all your questions on our live chat thru this same website.

In regards to the pictures, the photo and video department has several different options and prices. You are not required to purchase photos unless you wish.

Thank you for your feedback and for choosing Dolphinaris.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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