We stayed at the Royal Club for a week in mid January, reading the reviews before we arrived I was a little nervous, however we had a fantastic week. I had no problems with food, we ate at the buffet and thought it very good, they even had a mimosa station for breakfast and a wide variety of foods and we also ate in the restraunt in the Royal Club a lot and thought that was the best, for breakfast before your meal even arrived you get served pastries and lots of toast, it was all fresh baked and the lunches were great, they served really nice wine there too as well as any kind of drink you want. We had five a la carte meals that were all wonderful and the service was execptional, the waiters at this resort work very hard and we did not have to wait long for anything. We enjoyed the relaxation pool most days as it was quiet and the bar tender there was amazing. He came around several times in a day for drink orders and by day two he knew what we liked to drink and we never had to ask for refills, sometimes he just brought them over when our drinks were getting low. The property was lovely, I did not think it was getting run down at all, the rooms were very clean and the whole hotel was clean. The beach was the best. this hotel has a wonderful beach and a bar very close to the beach, waiters were also coming around to take drink orders on the beach. We had no problems at all with the timeshare people, we only had to say no thanks once at there was no pushy people bugging us. We booked through air Canada and there was a representative there in the morning and afternoon, we never had any trouble with seeing him to book tours and the concierge at the royal club was great, every staff member was very friendly and very efficant. I would definatley recommend this hotel and I would definatly go back, we had a great stay and no complaints.
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- Also Known As:
- Royal Club At Occidental Grand Cozumel Hotel Cozumel
- Royal Hotel