This was our first cruise, and we decided to book the Fury Catamaran excursion in Cozumel based on high marks not only in the Disney Cruise Line Passporter, but also on tripadvisor.com
First, the cat took us to a snorkeling spot that supposedly only they had access too. We went a ways away from the ship, but it was still pretty close to the road. Like we could have just parked, walked down and got in the water to snorkel. Then, they only gave us 45 minutes to be in the water. It takes me that long to get comfy in my gear and the water (which was cold..). There were not fish or anything around to look at until one of the crew got in with some fish food. Before you knew it, it was time to get back in the boat. On to the "private beach". It was a beautiful beach, complete with a water trampoline and iceberg climbing wall, but we no longer got situated than we had to pack up and go! They only gave us one hour!!
But, my biggest gripe was about the bathrooms on the cat. We took the first snorkel cruise out that morning, and I was one of the first on the cat. I sat right next to the stairs going down to the bathroom. No one went down to the bathroom before me, I was the first. I couldn't believe how nasty it was. Someone had thrown up all over the place, and no one cleaned it up! There was also no toilet paper and no paper towels. Now, I know no one went to the bathroom before me. It had to have been left from the day before!! At that point I decided there was no way in heck I was going to drink their water or margaritas that they were REALLY pushing. They seemed kind of upset that none of our group was drinking, as I'm sure their thought was to get us to drinking a little and we might tip more on our way off the boat. Needless to say, we tipped very little. I wish we had complained, but we didn't. There was nowhere, or very little space on the questionnaire at the end of the cruise to complain.
Besides the bathroom incident, the entire thing was too rushed and we felt like cattle being herded around. Never again.
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