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“Diving the way it should be”

Tres Pelicanos Dive Center
Certificate of Excellence
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Attraction details
Owner description: Welcome to Tres Pelicanos Dive Center, the place where scuba divers come to dive their tank and/or computer profile. Our goal is to have each diver achieve the longest bottom time possible-SAFELY. We do not do DECO dives. We also take a longer surface interval in-between dives. We offer plenty of water to keep hydrated and snacks of sweet bread and fruit. Our boat is fast and comfortable. We have a fresh water shower on board to wash the salt off your face and for a camera rinse. Our crew sets up your gear and also takes it back to the shop where it is rinsed and brought back to the boat the next day for your dives. Our dive masters have years of experience diving the reefs of Cozumel. We understand that you work hard for your vacation dollars and want your experience with Tres Pelicanos to be a memorable one. We know that we cannot improve on the wonderful underwater world of Cozumel so we work hard at giving you the best customer service possible. We want the time when you first step on the boat until you enter the water and then back to the dock to be the most relaxing and enjoyable time of your vacation. So come on in and become a member of our Pelican family. Thanks Steve
Little Rock, Arkansas
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“Diving the way it should be”
5 of 5 bubbles Reviewed July 20, 2013

What is not to like about this operation. I have dove with Servando (please forgive spelling) several times before at his previous place of employment. Whether you are on dive #1 or dive #300 he will make you feel at ease. He knows all the reefs, and all the critters that inhabit them. You can be rest assured that if you are following him through a swim through, you will come out on the other end. Pony what is not to love about Pony, these ease in scheduling your dives, getting nitrox fills could not be easier. Then there is the boat, "Skinny Shark" what can be said about it that hasn't been said before, the room, oh what room there is, can easily fit 10 with room to spare, no flipper crossing on that boat. The 300 HP motor is fast, and quiet, and the man at the helm Francisco is very friendly and helpful getting in and out of the water. It is a 1st class operation, that believes in safe extended bottom times, 2-4 reefs on shallow dives if you have the air, I have officially become a Pelican, and they will be my dive operation of choice.

Visited June 2013
1 Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manta_man_505, Owner at Tres Pelicanos Dive Center, responded to this review, July 24, 2013
Steve S Thank you for your very nice review of our dive operation--- Tres Pelicanos. The points that you hit on are exactly why our dive center continues to bring in new clients. As you stated, ---we dive the way we think divers want to dive. Bottom times determined by your tank or your dive profile done safely with longer surface interval times in between. However as you reported, --- our staff is our best asset.
Servando (you spelled it correctly) is the best. Knows the reefs and will take you over two or three different reefs on one dive.
Pony is one of the best managers in Cozumel. He keeps the operation organized getting the divers signed in and to the boat. He also keeps our equipment in great condition.
Finally when you have a boat captain like Francisco (aka Chaflan) with his contagious smile-- and a boat like the Skinny Shark--well-- that all translates into TRES PELICANOS. Those three and Jeanie Buscher are the reason TRES PELICANOS continues to grow-------OH and also by having great new PELICANS like you joining our family.
Thank you so much for giving our shop a try and please come back down soon.
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328 reviews from our community

Visitor rating
Date | Rating
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English first
Madison, Wisconsin
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
“Great diving with Tres Pelicanos”
5 of 5 bubbles Reviewed July 11, 2013

My girlfriend and I had an excellent experience with Tres Pelicanos. From the email correspondence with Jeanie, to the actual dives everything was very professional.
Servando is a great dive guide. He knows the reefs extremely well. Often our second tank would be spent on multiple reefs, as he lead us from San Clemente to Punta Tunich or Yucab to the Virgin Wall. Our last dive was spent riding fast currents across Paso del Cedral before whipping down the top of Santa Rosa Wall, my favorite dive of the trip.
We successfully avoided other dive groups and all divers got to dive their air or computer limits. The groups were always small and integrated seasoned vets with newer divers seamlessly. The boat Caption Francisco was very skillful always right there to pick up surfaced divers with a smile. Pony took great care of us at the shop often helping us ID fish after dives. Lastly, the skinny shark is the perfect boat for Cozumel diving.
I will be using Tres Pelicanos next time I visit the island.

Visited July 2013
2 Thank MitchL999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manta_man_505, Owner at Tres Pelicanos Dive Center, responded to this review, July 14, 2013
Thank you for the very kind review of Tres Pelicanos Dive Center. We are happy that your dives were as good or better than you expected. Our staff works hard to make every diver's visit a memorable one. From Pony in the shop to Jeanie on the internet to Francisco and Servando on the boat and the boat itself---all together makes TRES PELICANOS the type of dive center where divers can dive their air or computer. We work hard to make your visit as easy as possible, From taking care of your gear to getting you to the boat---our customer service is what we try to do better than everyone else.
I as owner of the shop, I especially liked your last sentence where you stated that you will return again. You are now a PELICAN and we can't wait for you to return and dive with our growing PELICAN family. Thank you again, Steve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fallon, Nevada
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Can' wait to go back to Tres Pelicanos!”
5 of 5 bubbles Reviewed July 9, 2013

Just got home from an 11 day trip to Cozumel. We dove with Tres Pelicanos. It was a fabulous experience. Pony as always, took great care of us. He had our diving setup for all the days we were there and stayed in constant communication with us. If we had any changes, he was extremely accommodating and made our trip wonderful.

Servando was our divemaster and he was absolutely awesome. We have gone diving in Cozumel many times and my husband (an instructor) who is very picky told me that Servando is the best divemaster/instructor he has been diving with in Cozumel. I had a bucket list of things I wanted to see on this trip and Servando managed to find every single creature! Made me very happy!

We were a little nervous about the taxi ride to the marina(the outfit we have dove with in the past, you just got on a boat), but it was really quite easy. Pony brought the taxi to our rented house several of the days and on a few of the other days we walked a couple of blocks to the dive shop. Tres Pelicanos paid for the taxi to and from the marina. The taxi dropped us right back at our house.

The "Skinny Shark" was one of the best dive boats we have been on also. It has seating for 12 (I think) but it is wide, much wider than other small boats I have been on. So not only do you have room to move around and get your gear on without bumping into anyone, it is very stable also. And Francisco our boat driver, he was the bomb. Helped setup gear, helped me put it on, helped me get back on the boat and get my gear off! But most importantly, he was always in the right spot at the right time!

You couldn't ask for nicer people! They made the whole experience fun and stress free.

Visited June 2013
Thank kelz1004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manta_man_505, Owner at Tres Pelicanos Dive Center, responded to this review, July 13, 2013
What a terrific review or our dive shop, Tres Pelicanos. We are so glad that your experience diving with us was so enjoyable. The folks that you mentioned in your review are the true Pelicans of our shop. My staff is the main reason that we have been successful and why great divers such as you return to visit again. Pony as you know is very professional in organizing and making sure his guests needs are taken care of.
Francisco is a great assistant to Servando in taking care of his divers. He prides himself in getting the divers ready for entry and especially being prompt in picking up the group after. His smile is contagious and everyone on board truly enjoys him. However his skill at being the boat captain is why he is a Pelican. He operates the Skinny Shark safely and takes pride in being the captain of one of the best boats on the Island.
Servando----well he is our not so secret weapon. Your husband hit it perfectly----one of the best dive masters-----He is called Maestro by all the other local dive masters. Tres Pelicanos would not be where we are today without Servando leading our guests. You are not alone in having a list of items that you would like to see beneath the waves in Servando's back yard. He is remarkable at finding everything from macro to gigantic.
Thank you so much for not only diving with us but also your review of our dive operation. Trip Advisor has been a tremendous boost to our business and it is because of divers like you who have sent in reviews telling the world about your experience. You are now a very welcomed PELICAN and we can't wait to see you again SOON.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
5 reviews
“Choose No Other Dive Shop”
5 of 5 bubbles Reviewed June 14, 2013

I returned from Cozumel two days ago and cannot get the wonderful experience of diving out of my mind. I went with two teenage grandchildren and was very apprehensive because of our lack of experience. We took a refresher class from Servando and started our three days of diving. Servando is the only DM I would ever want to dive with. He is so familiar with the reefs and helped us spot everything we dreamed of and more. I am so thankful he helped me work through one problem after another with patience.
The boat was perfect, Francisco was so helpful helping in everyway and Servando was the warm caring father to everyone. If everyone knew how great Tres Peicanos was I would never be able to schedule with them again.

Visited June 2013
Thank boneyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manta_man_505, Owner at Tres Pelicanos Dive Center, responded to this review, June 17, 2013
Dear boneyb,
Thank you for your very heart felt review of our dive operation, Tres Pelicanos. The sincerity of your words really hit home when I read your review. All of us here at Tres Pelicanos appreciate the very kind words that you wrote. We are so glad that you chose us to dive with.
Our business continues to grow and a very large part of that growth is due to the comments that we have received from the Trip Advisor reviews. When I read words such as you wrote, it just enforces my belief that our business is going in the correct direction. We continue to offer affordable diving with extended bottom times and perhaps the best customer service in Cozumel. Thank you so much for diving with us. You and your grand kids are now a full fledged PELICANS and we hope to see you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
37 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
“Tres Pelicanos made my dives unforgettable!”
5 of 5 bubbles Reviewed June 3, 2013

I was impressed by Tres Pelicanos' previous 43 five star reviews and decided to go dive with them. I'm glad I did! Everything about Tres Pelicanos was impecable. Jeanie was super fast to answer my e-mails. The wet suit and BCD I rented from them were in great shape (in contrast to some worn out wet suits I was given in other dive shops). Their boat, Skinny Shark, is fast and has room for backpacks and other small belongings; and its friendly captain, Chan Fran, did an impressive job!
Servando, the dive master, really made my dives amazing. He made sure to brief us well before each dive, was always paying attention to the group during the dives, and didn't rush anything! He fulfilled Tres Pelicanos' promise of providing longer dives. I did 3 dives with them and none of them were less than an hour long. Servando made sure to help each diver surface, and Chan Fran was always promptly there to pick us up. He stayed at the bottom until the last diver was ready to surface.
I'm planning to go back to Cozumel, and would definitely dive with Tres Pelicanos again.

Visited May 2013
Thank vanessa_rossi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve B, Owner at Tres Pelicanos Dive Center, responded to this review, June 5, 2013
Vanessa thank you so much for that wonderful review. We are so glad that you enjoyed your diving with us. Your review hit on every one of the items that we feel make our shop just a bit better than the rest. The first important item that you did was to contact Jeanie Buscher our internet guru and reservationist. She is absolutely terrific in fitting a package of diving and hotel to your needs. I cannot tell you how many of our guests have also marveled at how quickly she is able to respond to inquiries. That in itself sets us above many other shops. Her knowledge of the business and ability to get the best pricing for rooms really makes a dive stay with Tres Pelicanos not only enjoyable, but also affordable.
The rest of our staff from our shop manager, Pony to Chan Fran driving the boat and especially Servando leading the dives also appreciate reading your kind words. Thank you from all of them. As for our boat the Skinny Shark, well it cannot speak, but doesn't need to. Once on it everyone can see the difference. We worked hard to provide a dive platform put together not only with the diver in mind, but also set up so the Dive Master and captain could work more efficiently. The wide beam leaves plenty of room for Servando to move about tending to divers equipment. When you put all three of them together, Servando, Chan Fran and the Skinny Shark, we feel that one would be hard pressed to find another operation as nice.
You also mentioned our rental equipment and the very good condition the it is in. Our rental gear has been in place for almost a year now. It is all Scuba Pro (except the fins and masks) and because of that it holds up very well. We also maintain it religiously. Pony checks out each regulator before each rental. When returned to the shop each piece of equipment is cleaned and dried. It is important to us that we have good quality equipment in excellent condition for our clients to use. You will not see ripped wet suits or faulty BCD,s rented from our shop.
Vanessa you are now a very welcomed member of our Pelican family. Thank you for giving us a try. We hope that you will soon return to enjoy the wonderful underwater world of Cozumel and hopefully dive with us again.
Hasta Luego, Steve
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