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“Great car rental experience”
Review of This Is Cozumel

This Is Cozumel
Certificate of Excellence
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Attraction details
Fee: Yes
Owner description: We are Local Experts for Cozumel and here you can find genuine customer reviews for our Cozumel tours and activities. If you've booked something through us please post your review, we truly value all comments.
Reviewed August 29, 2018 via mobile

Our Cozumel Car Rental was a great experience all round. Simple booking process, great communication and no issues with meeting our driver, who was very punctual, kind and professional. When returning the car, we found the drop off location as per Google map link included on the booking info, which was very useful as the rain caused a lot of slow traffic and we nearly missed our ferry... the guy was great. He jumped in the back and just said, drive! We made the ferry We will absolutely use you guys again.

Date of experience: August 2018
Thank mattrose773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"tour guide"
in 22 reviews
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in 6 reviews
"dune buggy tour"
in 13 reviews
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in 8 reviews
"wedding vow renewal"
in 4 reviews
"cruise ship"
in 16 reviews
"beach resort"
in 5 reviews
"el cedral"
in 5 reviews
"mayan ruins"
in 9 reviews
"chocolate factory"
in 5 reviews
"punta sur"
in 7 reviews
"san gervasio"
in 4 reviews
"snorkeling trip"
in 5 reviews
"taxi ride"
in 4 reviews
"great trip"
in 5 reviews
"chichen"
in 18 reviews
"alex"
in 54 reviews
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6 - 10 of 254 reviews

Reviewed August 26, 2018

First off, the coordinator Alex was great. I asked questions about the type of tours they had, pricing and coordination of our cruise debark/embark times and he had all the answers. Using Paypal to pay for the tour was a breeze. We arrived early in Cozumel and our Taxi/Tour Guide Arturo was awesome. He recommended places like San Gervasio which was the Mayan Ruin for the area and we learned a lot of history after renting a tour guide at the site for $20 for 30 to 40 minutes in addition to the normal cost of $9.50 per person to enter the site ($5 + $4.50 USD using two separate payments). Bring cash folks because the wireless connectivity is pretty bad for credit card readers in this area. Arturo waited for us then brought us to Pueblo del Maiz which was a good stop because it showed us in a "real life" setting how the Mayan people lived, what they ate, how they traded, etc. Arturo was very knowledgeable about the history of the area and showed us the other touristy locations for us to take pictures with. All this in about 4 hours! Thank you guys for making our first visit to Cozumel a memorable one! It was well worth the tour/taxi cost! Also, sorry to Arturo for the credit card snafus! I hope you got your gratuity when I paid for it using Paypal!

Date of experience: August 2018
Thank angrysquirrel2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2018

Very friendly staff that warmly greeted us at the airport for transportation transfer and our tour guide Alex was very nice and knowledgeable about Cozumel and gave an awesome tour and granted our requested locations.

Date of experience: August 2018
Thank angelalC4850CL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2018 via mobile

We had a good time at Passion Island. The driver was good, everyone was where we supposed to meet and will give you an email for future trips.

Date of experience: August 2018
Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 15, 2018

Please be aware that the height of the windows may prevent a wheelchair user from being able to see the sights that are included in the wheelchair accessible tour. We had specifically inquired about this issue (due to past history with this problem) prior to booking the wheelchair accessible tour and were told that there would be no problem being able to see Cozumel and the surrounding areas through the windows of the extra headroom van. On a positive note, after contacting the tour company upon our return home and explaining our frustration, they did indicate that they would measure the dimensions and height of the windows and make a diagram and clarifying information available to wheelchair users in the future.

Date of experience: February 2018
1  Thank carefulmom2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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