I DON'T WRITE REVIEWS! You read the description of a tour and then you hope the tour ends up being something like the description! If your trying, every tour is fun, and when they are over you accept that it was just something to do on vacation.
As I look back I should have realized that Marcos and Best Buy Tours was different from the other tours I had set up for my family. Starting with setting up our deep sea fishing trip through BBT was a pleasure because talking with Marcos (through E-mail), I was actually working with a "real" person, getting real answers to MY questions. This however set up expectations (in my head), I was sure Marcos could only get close to in reality.I saw in my mind: 1) A clean and well equipped boat -GOT IT! 2) An efficient and Knowledgeable Captain- GOT IT! 3) A mate that took care of everything- GOT IT IN SPADES!! 4) Good weather- GOT IT! 5) Fantastic ocean colors- GOT IT! 6)I have been fishing many times at home so hoped for at least one fish-WE CAUGHT 7! 8) Marcos collecting the tour money and waving at us from the dock- This is where what I expected and got was different. Marcos personally met us just outside of the port and set up a taxi van for us. He followed us to the dock to meet our boat and to my surprise he jumped aboard with us. This is where above and beyond comes in. He made sure each person in my group (there were 6 of us) was comfortable and refreshed. From here it was like fishing with a family member that knew what it takes to fish in Cozumel. It may have just been another day at work for Marcos but he made us feel like we had a friend in Cozumel.
Thank You Marcos, the next time I set up anything even near Cozumel I will be contacting you!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.