We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“** Highlight of our trip ***”
Review of Cozumel H2O

Cozumel H2O
Certificate of Excellence
More attraction details
Attraction details
Owner description: Booking with Cozumel h2o means top notch service from those with the Cozumel waters in their hearts. You wanna learn to scuba dive? You want to dive adventures reefs? Or you just want to snorkel to enjoy the water of Cozumel? Go h2o!
Useful Information: Activities for young children, Activities for older children
Reviewed March 14, 2013

We went on a cruise with our two teenage boys (18 and 15) in February. We did not want to pay the outrageous cruise excursion prices, so looked at tripadvisor for ideas. That is where we found Cozumel H2O. We sent an email with our many questions and Loes promptly replied. We arranged for a private snorkel tour for the four of us, but were worried about being back on time for our cruise departure.

Loes assured us that we would be back in plenty of time for the cruise, and that our deposit would be refunded if plans changed. When we arrived, she had arranged for Uriel to take us out since she had unexpectantly injured herself. It was a fantastic day, the highlight of the trip.

Excellent customer service, excellent experience, excellent communication. I would book with them again (and hope to).

3  Thank Sam181738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (778)
Traveler rating
Traveler type
Time of year
Language
  • More languages
All reviews
"snorkeling trip"
in 62 reviews
"the reefs"
in 74 reviews
"marine life"
in 65 reviews
"fresh fruit"
in 55 reviews
"fish"
in 191 reviews
"cruise ship"
in 79 reviews
"hand signals"
in 29 reviews
"discover scuba experience"
in 12 reviews
"santa rosa wall"
in 28 reviews
"small group"
in 32 reviews
"spotted eagle ray"
in 18 reviews
"private snorkel"
in 8 reviews
"snorkel guide"
in 17 reviews
"email communication"
in 8 reviews
"great trip"
in 26 reviews
"flounder"
in 8 reviews
"great snorkel"
in 8 reviews
Filter

626 - 630 of 778 reviews

Reviewed March 13, 2013

Special thanks to Loes for the wonderful snorkel trip and the special attention to details including her taking the time to point sea creatures out to us all-very nice to have it just a small group-keeps it more personal! Thanks again Loes!!!

Thank traveladdicts21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

My wife and I have snorkeled in many places around the world. (Including most of the islands in the Caribbean, of the coast of Colombia, Panama, even the Mediterranean).
This snorkeling trip with H2O ranks the best so far.
We did a Caribbean Cruise and found H2O online. We chose to use them for our shore excursion while in Cozumel.
Why?
Personal Service: Very small groups and thus very personal service and attention. Thanks Loes
Excellent location: Due to a smaller group size we were able to go to locations that the larger groups did not. We saw HUUGE parrotfish (around 2-3 feet long) Several Hawk-bill sea turtles, among all the other sea life you would expect to see in such a beautiful environment.

Tropical fresh fruit and ice cold water were served, a nice treat.
When ever we find anyone going to Cozumel we promptly tell them about H2O. We are even planning another trip, because we enjoyed the excursion so much.

1  Thank Barak R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

We just returned from a RCCL cruise, and arranged ahead of time, based on reviews, to snorkel with Loes at H20.

I was surprised to find Loes is a lovely woman originally from Holland. She informed us that she and her boyfriend came to Cozumel on vacation and chose to stay where it is beautiful and do what they love rather than lead the corporate life in Holland. She is now an expert at what she does, she has a passion for it, and she is very knowledgeable and friendly.

We had 11 people on our boat, and because we were a family of 5, she split us up into two groups... our family snorkeled alone, with her at two reefs and her helper (can't remember his name, very nice guy) for two. The second stop was by far the best... the reef was gorgeous, many of the fish were curious and swam right up to you. We saw a shark, eel, sea turtles and countless colorful and beautiful fish. The other three reefs were also okay, but I could have spent the entire time there.. I think it was called Columbia Reef. Absolutely gorgeous!

It was wonderful to be in a small group and where many other people were not. As we rode out to the first location, Loes explained, with pictures, exactly the fish we would be seeing. Between reefs she provided us with fresh fruit, bottled water and pastries.

We highly recommend H20 and Loes. You will notice the personal touch and passion that is the reason this outfit has such wonderful feedback across the board.

1  Thank TWolfie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed March 12, 2013

Cozumel H20 is the best. We spent a day with Miguel at four different reefs and had a great experience. The company is very professional, the boat is clean, the food is good, Miguel was very helpful and supportive of new snorkelers, and we saw amazing marine life. Thanks so much for making our cruise!!!! We'll never forget the green sea turtle!!!

Thank Debra741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Cozumel H2O also viewed

Cozumel, Quintana Roo
Cozumel, Quintana Roo
 
Cozumel, Quintana Roo
Cozumel, Quintana Roo
 

Been to Cozumel H2O? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing