I just returned from a week at the Iberostar. I went with two other friends on an all-inclusive through Sunquest, from Toronto. I have been going south for 20 years now, sometimes twice a year, and I have been to lots of all-inclusives. I really loved this hotel, it would be one of my top 3 hotels except for swimmng in the ocean. The beach here is quite nice, but where the water starts it is very rocky and uninviting. I have to say that I compare all beaches to my beloved Bavaro Beach in Punta Cana, DR. One of my friends is a diver and went on two fabulous dives. She would have gone on more except we had terrible weather this week. Once that is said the rest of the resort is beautiful. It is small and beautifully landscaped. The rooms are called "huts" and each room is round. They are equipped with everything you need, including a hairdryer and a coffee maker. My bed was great. It was a little on the firm side but very very comfortable. I always take a pillow because some resorts have terrible ones, but I didn't need to here. The pillows were great.
The staff were very friendly and helpful. The pool was very nice with a swim up bar. The lunch restaurant was right beside the pool with drinks and coffee available all day. They had activities on one side of the pool all day but it was not a disturbance for people on the other side of the pool who did not wish to participate.
The food at this resort was the best I have ever had at an all inclusive. I have been to some very high end resorts and the food here was better. We went to the steakhouse and the Mexican restaurant and next time, I wouldn't bother. The buffet is so good with so much to choose from and of course you can go whenever you want (no reservations).
One way that they could improve would be to offer WiFi throughout the resort. You could only access it in the lobby and buffet and you had to pay for blocks of time. If you didn't use the time all at once you couldn't go back and finish at another time. It was a bit on the expensive side too.
Because of the weather, we went in to town on two days. It costs $20.00 US each way to go in. The taxis are very very small. Even my small friends had a hard time getting in and out of them. On our last trip we discovered we could have had a van for the same price. There is always a car and a van at the hotel. So if you are going, ask for the van, you see more too.
We bought some jewellry from a booth on the street the first day. I was so proud of myself, having bargaine Jose down from $180.00 to $100.00 for a really nice silver chain. My friend bought one for $70.00. The next day when we were in town, someone suggested that our chains might not be silver. There is a government office where you can have it tested. My friend took hers there and sure enough, it was not real. Two officials accompanied us back to the "store" where we were promptly given our money back and we were told they would be fined 2,000 pesos or $200.00 USD for each infraction. They put the chains right back on the display racks. Guess they were getting ready for the next dupe.
We went to Carlos and Charlies for lunch the first day. It is a really fun place to go. The second day we went to The Mission and paid $100.00 US for two lobster lunches and one coconus shrimp, 3 tortilla soups and 6 cocktail. It was worth it. The food was very good.
If you are a diver, this is definitely the place to go!!!
- Official Description (provided by the hotel):
- Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more less
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- Also Known As:
- Iberostar Cozumel Hotel Cozumel
- Cozumel Iberostar
- Iberostar Cozumel Mexico