We stayed at the Iberostar with our two children 13 and 11 over Thanksgiving week. We are enjoyed are stay. Check in was quick and effecient. Our room was not ready immediately but we went and had something to eat and it was ready when we finished. The rooms are small, especially for four people- we had a roll away bed., Next time I would book two seperate rooms. The room did smell a bit musty- not sure how they prevent that in a tropical setting. The room was very clean. The bathroom was nice and fairly large. We always had hot water for showers. We had a few minor problems that arose, no batteries for remote, fridge not working, but the staff attended to the issues promptly. The grounds at the hotel were lush and tropical. We enjoyed the cats, iguanas, peacocks and turtles. The pool were great as was the beach. The hotel was full while we were there, so if you wanted chairs by the pool you needed to set towels out by 7:30 or so. There were plenty of beach chairs available. We usually entered the water from the pier, easy to get in and out. The snorkeling off the pier was okay. It was quite windy while we were there so the water was a bit stirred up. We did see a giant Moray eel right by the pier. My husband and I went sailing when the weather permitted and enjoyed that. The star friends were wonderful, energetic and fun and our kids enjoyed all sorts of fun pool and beach activities and met many other kids. We thought the food was good with a wide variety at the buffets The guacamole with various add ins was great many fresh fruits andjuices, fantastic breads and pastries, tasty seafood and chicken, desserts and ice cream wonderful. If you can't find things you enjoy at every meal, I would suspect one to be a very picky eater. We really enjoyed and had a very good meal at the Mexican specialty restaurant. The steakhouse was okay. the steaks were very good, ribs and seafood not as good. We easily made reservations at two of the specialty restaurants. We had credits for Wifi, gift shop and the spa and the hotel easily honored them all. The shows in the evening are fun. All the bars were good, pool, beach, lobby: we sampled various alchoholic and non alcoholic tropical drinks. The wine is fair at best.
This is not a five star property but overall we enjoyed our holiday week and would definitely return again.
- Official Description (provided by the hotel):
- Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more less
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- Also Known As:
- Iberostar Cozumel Hotel Cozumel
- Cozumel Iberostar
- Iberostar Cozumel Mexico