Overall, I would say quite clean facilities! Very nice staff and they go out of their way to make you happy. I do not recommend the spa/ massage services, very expensive and didn't come close to my typical 60 min. massage back in the states. Other members of my party really enjoyed their services. (do not get Beatrice) I really enjoyed the food; however more choices as the week goes on would have been nice. I will say the only real problem for me was the humidity in my room. From the moment I walked into my guest room I was disappointed until the day I left. It was smelly like a mold smell and damp; however the accommodations were very clean. The air conditioner had to be set at the coldest setting and there was no humidity setting :( I didn't realize July was the rainy season and so I was surprised that even my bed sheets and pages of my books were damp....the entire time. I did not mind the humidity outside one bit because I LOVE water; but in your bed at night is a whole different matter! I was thankful I was not there for a honeymoon because the idea of "honeymooning" in my room was not a pleasant thought. I was vacationing with others and some of them reported their rooms were also damp like mine, but a few others reported they did have a newer thermostat which had a humidity setting which really helped dry out the room. I definitely recommend requesting a room with a newer system if the humidity bothers you. Loved the snorkeling at Alberto's next door, highly recommend them!!! Saw ocean life/ animals that I have never seen before on other trips!!! Stormed every day but one, and I still got a beautiful tan! I am not a picky drinker; however the fact that you could only get one type of beer at the bar/ restaurants was a bummer. Luckily, I really like DosXX. I also love a great Chardonnay and they only had one white wine that was just ok. Overall, I would recommend this resort.
- Official Description (provided by the hotel):
- Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more less
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- Also Known As:
- Iberostar Cozumel Hotel Cozumel
- Cozumel Iberostar
- Iberostar Cozumel Mexico