I chose Iberostar this year because I wanted the quaint "hut" experience versus big hotel experience. The grounds and resort were very nicely kept and quiet. Loved the animals, too!
My husband was disappointed with the snorkeling which is what he enjoys the most. From previous reviews I had read, the snorkeling at the resort was good. Maybe it was the week we were there or the weather, but the water was very murky & there was only an occasional fish if you snorkeled out to the far buoys. Very disappointing. Boats were many and kept the water rough & stirred up. The blonde chick at the dive shop was rude, unfriendly, and luckily a rare exception.
Pool nice, water warm, pool area chairs were occupied most of the time. I think time of year.
Food was fine, never went hungry. Dining room hostesses were very friendly, servers hard working and always busy. But it seemed to be a high occupancy at the hotel (end feb to march 2nd). Lobby always busy with guests, which I do not normally see.
We have always stayed at Fiesta Americana previously, and due to the lack of snorkeling at Iberostar resort & the resort being at the end of the island causing increase taxi rides as far as money and time, we will go back to FA next time.
TIP: make sure all of your luggage is in taxi before leaving airport & during multiple stops. The van drivers are infamous for taking luggage in & out, rearranging & dropping off wrong luggage. Cost us $50 and a day of worry, but we did finally track down our luggage. Bell hops were good, but wish management would have stepped in & taken care of it! Should not have cost us a day of retrieving it and $50!!!
- Official Description (provided by the hotel):
- Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more less
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- Also Known As:
- Iberostar Cozumel Hotel Cozumel
- Cozumel Iberostar
- Iberostar Cozumel Mexico